Trusted Agent profile

Chancellors reviews

4.7

★★★★★ Excellent

127 reviews across 1 platform

22-24 Winchester Street, Basingstoke RG21 7DY

Chancellors's Basingstoke office at 22-24 Winchester Street is rated 4.7 out of 5 across 127 reviews on 1 platform, including 127 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

127

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

We had an excellent experience working with Chancellors during the purchase of our home. The entire process was handled with professionalism, efficiency, and genuine care. From the first viewing to completion, everything was clearly explained and well coordinated. A special thank you to Ana, who was absolutely outstanding throughout. She was always responsive, supportive, and proactive in keeping everything on track. Her communication was clear and timely, and she made what can often be a stressful process feel smooth and manageable. We truly felt that we were in safe hands. We highly recommend Chancellors to anyone looking to buy or sell a property, and we are especially grateful to Ana for her dedication and professionalism.

Andrei · 16 March 2026

Agent replied · 16 April 2026

Thank you Andrei for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Ana has been very supportive from the beginning of the process. She has been approachable, responsive, and proactive in providing guidance and answering questions during the offer stage. I appreciate her support so far and look forward to continuing the process till we reach completion. Tanya has been very helpful in assisting with the sales progression process. She is responsive and always willing to provide updates or clarification when needed.I value her support as we move towards completion.

Saurabh · 16 March 2026

Agent replied · 16 April 2026

Hi Saurabh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Chancellors have been helping me find my first home. They have been extremely helpful and forthcoming and knowledgeable with what i require. Aimee Bloomfield has been tremendously proactive in this. I can not thank then enough for helping me and my partner with all the stress of first time buying.

Liam · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Liam! We're delighted to hear that Aimee and the team at Chancellors have been able to assist you in finding your first home. Our goal is to make the buying process as smooth and stress-free as … More

5/5

Google

I had Ged Egan, the branch manager come out to our home to value for our mortgage renewal. He was very friendly, knowledgeable and wasn’t pushy like most agents we have dealt with! I would highly recommend Ged if you’re looking for a valuation for a mortgage or to sell.

Beth · 16 March 2026

Agent replied · 16 April 2026

Thank you Beth for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Ged at Chancellors assisted us with our sale and purchase on our second home. Incredibly knowledgeable about the market, gave us precise information on the offers put forward and set up a fantastic deal to buy our new property project. Thanks Chancellors, And Thank you Ged!

Tom · 16 March 2026

Agent replied · 16 April 2026

Thank you, Tom, for your wonderful feedback! We're delighted to hear that Ged was able to assist you with both your sale and purchase. At Chancellors, we strive to provide our clients with the best possible support, and it's great to know that you found our market knowledge and service helpful. If you need anything further, please don't hesitate to reach out. Best wishes on your new property project!

5/5

Google

The sales staff at Chancellors, Basingstoke were always friendly and helpful, in particular Ana McCormack who was very supportive and professional. And also special mention for Aimee Bloomfield who secured a great sale for my flat, just one day after the previous buyer pulled out!

Susan · 16 March 2026

Agent replied · 16 April 2026

Thank you, Susan, for your wonderful feedback! We're delighted to hear that our sales staff, especially Ana McCormack and Aimee Bloomfield, provided you with exceptional service at Chancellors - Basingstoke. It’s great to know Aimee was able to secure a great sale for your flat so quickly. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

I recently had a viewing here with the Branch Manager, Ged. He was extremely knowledgeable of the property he showed us round, pointing out some good features as well as what was available in the local area. Ged was honest and transparent …

James · 16 March 2026

Agent replied · 16 April 2026

Thank you, James, for your wonderful feedback! We're delighted to hear that Ged provided you with such an informative and transparent viewing experience. At Chancellors, we strive to understand our clients' needs, and your confidence in … More

5/5

Google

Aimee Bloomfield has been an absolute star throughout our long and often tedious house-hunting journey. She consistently went above and beyond, staying in touch outside of working hours to ensure we had access to the latest available …

Feruza · 16 March 2026

Agent replied · 16 April 2026

Thank you Feruza for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

After recently viewing a property with Chancellors, Ged came out to value my house. He was really helpful and when the time is right we’ll definitely use Ged and the team at Chancellors.

Leanne · 16 March 2026

Agent replied · 16 April 2026

Thank you, Leanne, for your wonderful review! We're thrilled to hear that Ged provided you with helpful service during your property viewing. We look forward to assisting you when the time is right. Don't hesitate to reach out to Chancellors - Basingstoke Estate Agents for any further assistance!

2/5

Google

I moved in the property in March 2024 and as there were many damages in the house already, I started contacting Chancellor’s. There was absolutely no response from them even after contacting and mailing them multiple times as there was an urgency to get the damages sorted. All I was told was that they have passed on to the landlord and will take further action as soon as possible but again no response. This kept happening for almost 3 months after which they finally arranged a property viewing. On 5th June the agent came and uploaded all the proof of the damages somewhere on their system and told me that they will pass on this to the property management. (The person who viewed my property was very kind and she listened to all of my problems, understood everything so I think she has done her job great) It’s been a month now and I am still hearing back from them. If this is how the customers are treated, then i would highly detract this agency. Note: I have rated 2 stars just because the lady who viewed the property really cooperated well with me.

Rucha · 25 July 2024

Agent replied · 24 August 2024

Hello Rucha, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Basingstoke branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

We have been extremely pleased with the service provided by Michael McClure and have found him to always go above and beyond our expectations. Getting to know Michael’s work ethic has been one of our favourite parts about working with him. He is incredibly positive, respectful, enthusiastic, dedicated and passionate which has hugely benefited us throughout our sales experience. Michael is a lovely and personable guy who really understands the importance of supporting us when selling our longtime family home. He’s in constant communication and knows how important customer service is when showing our home to prospective buyers. Michael has been incredibly patient and understanding with us throughout the entire sales process, we are very grateful that Michael is our estate agent and wouldn’t hesitate to recommend his services. Chancellors Estate agent in Basingstoke is very lucky to have him. We wish Michael all the very best with his promising career choice.

Karen · 13 April 2024

Agent replied · 12 June 2024

Thank you for leaving us this great review Karen, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I have been searching for a property on behalf of my parents who are planning a sizeable relocation from the north to Hampshire, and I have been lucky enough to stumble on a property marketed by Chancellors, and Michael MaClure specifically. Michael is warm and charming and has been an extremely effective agent and intermediary for my parents and myself in this process He is knowledgeable, but also empathetic and understanding of the nature of the search and my parents key considerations. It has been a very positive experience dealing with Michael and Chancellors.

Ben · 13 April 2024

Agent replied · 12 June 2024

Thank you for leaving us this great review Ben, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Ged was extremely knowledgeable and helpful when he came to value our house. Wouldn't hesitate in recommending him. Thanks Ged!

Caroline · 16 March 2026

Agent replied · 16 April 2026

Thank you, Caroline, for your wonderful feedback! We're thrilled to hear that Ged provided you with knowledgeable and helpful service during the valuation of your house. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

Been to view a property with Ged today. Punctual, friendly, happy to answer my questions. Thank you Ged

Paula · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Paula! We're thrilled to hear that you had a positive experience with Ged during your property viewing at Chancellors - Basingstoke Estate Agents. Our team is dedicated to providing friendly … More

5/5

Google

I found my visit to, and welcome at, Chancellors to be warm and friendly. After some useful discussion and information, I attended a viewing with Aimee who I found to be very personable and well prepared for my viewing (paperwork in hand and punctuality observed!!). All my questions were handled effectively and I found the whole experience enjoyable - thank you, Aimee!

Clive · 10 April 2026

Agent replied · 16 April 2026

Thank you, Clive, for your wonderful feedback! We're thrilled to hear that you had a warm and friendly experience at Chancellors. Aimee will be delighted to know that her preparation and punctuality made your viewing enjoyable. We strive to provide excellent service, and your kind words truly motivate us. We look forward to assisting you again in the future!

5/5

Google

Me and my wife found a property we liked and wanted to move, in less than a week. As you can imagine, lots of paperwork to sort through. However this process was made easy and to our convenience thanks to Simon Swanson. He helped facilitate our move despite being extremely busy from what I imagine. From the onset, Simon was transparent and went out his way to ensure the process was moving along swiftly. Simon was adamant about our welfare and made safety, suitability and process a top priority. Finding a home to move into at such short notice appeared daunting at first, however Chancellors in Basingstoke were by far the most helpful and approachable. I recommend this branch to anyone as they have a great senior team who are always happy to go the extra mile.

Mohammed · 13 June 2023

Agent replied · 12 June 2024

Thank you Mohammed for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I chose Chancellors as my estate agent thanks to Tom. Tom gave me confidence and support throughout the sale of my property. His knowledge of the area, his professionalism and his confidence were the biggest reason why I went with Chancellors. He was honest and kept me upto date at all times. I couldn't have asked for a better agent. I want to also give credit to Nyah and Fraser who were amazing. The handled all viewings, updated me immediately after each one and were so professional. You are a great and amazing team. Thankyou all so much.

Rachael · 13 June 2023

Agent replied · 12 June 2024

Thank you for this wonderful review Rachael. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Simon Swanson who is the senior lettings manager of Chancellors Basingstoke Branch has been really helpful with my flat renting process and provided me with great supports and advice! My flat renting process goes through smoothly within a week from house viewing to moving. I would recommend Chancellors group Basingstoke for their amazing services and also would like to appreciate the fantastic services from the central team and Chantelle as well. I will always be grateful to their help.

Dr · 13 June 2023

Agent replied · 12 June 2024

Thank you Dr Lin Sanda Hlaing for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had Ged round to value our house for me and my wife. From calling up I found the whole team amazing. We’ve never sold a house and Ged put us at ease with the process and answer all the questions we had no matter how silly they sounded could recommend them highly enough

James · 16 March 2026

Agent replied · 16 April 2026

Thank you james for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Ged sold my house for me for my asking price which was great! He was very friendly and helpful he kept me updated throughout the whole process and was always there to answer any questions I had. I highly recommend chancellors if you want an efficient and friendly service. ⭐️ ⭐️⭐️⭐️⭐️

Lesley · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Lesley! We're thrilled to hear that Ged was able to sell your house at your asking price. At Chancellors, we strive to provide friendly and efficient service, and it's great to know that Ged … More

5/5

Google

We recently had a pleasure of working with Chancellors- Basingstoke to purchase our new home. Process was seamless and really fast than what we thought would be. We are really thankful for their service and would definitely recommend them.

Huma · 19 March 2025

Agent replied · 27 May 2025

Hi Huma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I have been trying to rent property for the past three Months and dealt with many regional Estate Agents. Chancellors are one of the best around and highly recommended especially Cathleen who showed me around a property recently and was one of the most friendly, professional, polite and customer focused agents I have dealt with.

Martin · 5 June 2024

Agent replied · 12 June 2024

Thank you for leaving us this great review Martin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Ged valued our house today, he was punctual, polite and gave us all the information we needed. He was extremely knowledgable on the area and current market. When we are ready we will be without a doubt giving him a call. Brilliant service! Thanks again Ged!

Jessika · 16 March 2026

Agent replied · 16 April 2026

Thank you, Jessika, for your wonderful review! We're thrilled to hear that Ged provided you with punctual, polite, and knowledgeable service. At Chancellors - Basingstoke Estate Agents, we strive to offer our clients the best information and support regarding the property market. We look forward to assisting you further when you're ready to make your next move!

5/5

Google

Buying and selling a property in the UK is painful, but slightly softened by having Ana deal with my sale. She was a delight from start to end. She listens and understands what a client is looking for, and she made it happen for me and my …

Jaz · 16 February 2026

Agent replied · 16 April 2026

Hi Jaz, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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Read Chancellors's Google reviews

Questions about Chancellors

How many reviews does Chancellors have?

Chancellors's Basingstoke office has 127 reviews across 1 platform: 127 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors's rating?

Chancellors is rated 4.7 out of 5 across all 127 reviews, and 4.7 out of 5 on Google from 127 reviews, checked 9 October 2026.

Where is Chancellors's Basingstoke office?

Chancellors, 22-24 Winchester Street, Basingstoke RG21 7DY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.