Chancellors Basingstoke reviews

★★★★★ 4/5

Google

Cathleen is very friendly and she kept checking with me whenever they had a property suitable for me and my family ,she is very good and and she is very knowledgeable,explains everything you need to know about the process and how best to secure your property

Ruth · 10 August 2024

★★★★★ 5/5

Google

Cathleen was very professional and helpful throughout my house search. She was responsive and knowledgeable, even though the approval process took longer than expected. While I ultimately found another property, I would recommend Cathleen to anyone looking for an agent who goes the extra mile.

Konstantin · 25 July 2024

★★★★★ 5/5

Google

My personal experience with Chancellors basingstoke estate agent was amazing. I met Cathleen Anderson for the property viewing. She was very sweet , friendly and made us very comfortable to communicate. She responds timely with so much of clarity. Thank you so much Cathleen.

Barsha · 25 June 2024

★★★★★ 5/5

Google

Simon and his team has helped us with a cross country move, they have guided us through every step of the way with professionalism and patience. As stressful as it was his reassurance and support allowed us to focus on other things as the branch took care of everything else. Looking forward to working with them in the future.

Kinga · 13 June 2023

★★★★★ 5/5

Google

I had the pleasure of meeting Cathleen at a house viewing yesterday. Although the property was not for us, her professionalism was top notch and she clearly knows her business. I would recommend Cathleen and the team to anyone looking to rent etc

Andrew · 13 May 2024

★★★★★ 1/5

Google

What an absolute shambles of a company this is. I invited 6 estate agents to visit my home. Chancellors sent Matt from Basingstoke to a rental property I would like to put on the market. I picked Chancellors because of the brand and good reviews but I wish I hadn't. They sent someone to take pictures and they all look horrible, bad compositions, not reflecting assets or good points of the property. They took 1 image of the outside which even Matt agreed looks horrid. I have been sent other peoples particulars to approve then it does not relate to me. I get calls from this person, then that person and no one speaks to each other. Chancellors were sending another photographer out last week to take an image so we can go live today. I chased Matt who is now on holiday. The branch say its above there pay grade to deal with all of this. Really shocked and disappointed that for a straight forward progress of trying to advertise my home has turned into a right mess with unnecessary calls, e-mails and having to keep chasing. Avoid this company and stick with a local expert.

Lee · 4 November 2024

★★★★★ 5/5

Google

Ollie was so helpful and knowledgable. Made our experience super easy and enjoyable. He is a credit to the team at Basingstoke.

Elise · 19 March 2025

★★★★★ 5/5

Google

Oliver was super helpful, clearly presented the property and super helpful with some insight into my queries for the local area.

Samuel · 27 March 2025

★★★★★ 5/5

Google

Ged came out and valued my house today. He was amazing. Really knows his stuff. New Basingstoke better than any other agent. When we come to sell we will definitely use him.

Jackie · 16 February 2026

★★★★★ 5/5

Google

Fantastic service, in particular from Cathleen, she was able to provide extra time to allow my application to come through before she presented it to the landlord, and even though I wasn’t successful she even checked in and offered to send other listings that would interest me. During our viewing she was very personable and was very knowledgeable and was able to answer any questions I had, her energy and passion for what she was doing was infectious, I walked every from every interaction with her feeling positive during a particularly stressful time.

Roberthasavlog · 25 July 2024

★★★★★ 5/5

Google

Great service and helpful agency. Michael was brilliant and although the property we viewed with him wasn't the one, he's already sent us further properties that fit our needs. Thank you for the help!

Katrina · 14 March 2024

★★★★★ 4/5

Google

We have dealt with Michael on a few occasions with viewings. He has been very good and understands our unique situation! Is always on time. I look forward to meeting him on other viewings

Sian · 14 March 2024

★★★★★ 5/5

Google

Cathleen was really helpful and informative when helping me look for a new place to move. She explained things I hadn’t realised and spent time helping me look.

Gemma · 10 June 2024

★★★★★ 5/5

Google

I dealt with Simon Swanson, a Senior Lettings Manager with Chancellors Basingstoke. All the steps involved during the letting process were explained in a clear manner and there was a constant communication with regular updates which ensured that agreed upon timelines are met and all the blockers are resolved in a timely manner.

Karthik · 13 June 2022

★★★★★ 5/5

Google

It was a very pleasant experience working with Phil ( Philip Hawkins) the Lettings manager at Chancellors. Phil was very kind and patiently answered our queries. We did a viewing with him and the experience was very smooth. Really appreciate that

Tony · 13 June 2023

★★★★★ 5/5

Google

Very pleased about Chancellors work ethic. Very proactive bunch of nice people who have helped me setup a new tenancy in a fast and efficient way. Within 2 weeks all has been sorted out. Special thanks to Simon Swanson and Scarlett.

Abraham · 13 June 2023

★★★★★ 5/5

Google

Cathleen was very helpful and friendly in my search for a new home . I will be back for my next search

Dan · 27 July 2024

★★★★★ 5/5

Google

Honest advice, good market knowledge, went back to the same estate agent that sold our house previously

Rebecca · 16 March 2026

★★★★★ 5/5

Google

Michael was prepared, patient and professional when he showed us round our potential new home and followed up promptly. Many thanks for your help Michael.

Ian · 13 May 2024

★★★★★ 5/5

Google

Michael and Ellie at Chancellors have been excellent. They have kept me well informed throughout the process and have worked tirelessly to identify potential buyers for my home. Nothing seemed to be too much trouble. Michael and Ellie are always pleasant, personable and I felt really owned the sale, with our best interest at heart. Michael even worked weekends he wasn't scheduled for to make sure that the house was shown to perspective buyers. Thoroughly recommend!

Andrew · 14 March 2024

★★★★★ 5/5

Google

I am new in the Uk and have come into contact with several agents however the services I received from chancellors is the best so far. Dedicated agents like Piers and Simon made me feel home away from home.😁.

Priscilla · 13 June 2023

★★★★★ 5/5

Google

We have had help from Cathleen Anderson and to be honest I could not have asked for a better estate agent than her she has gone above and far beyond all expectations. Truly a woman who wants to help you make the right move no hard sale or pushing to get you to choose just extremely helpful. Truly an amazing woman and an awesome asset to chancellors Basingstoke

Ross · 27 July 2024

★★★★★ 5/5

Google

Simon was absolutely brilliant and got my application in within 24 hours of my initial enquiry. He's checked in with me every step of the way to help and has gone above and beyond with making sure the service i received was wonderful. Highly recommend Chancellor's and Simon!

Heidi · 13 June 2022

★★★★★ 5/5

Google

I had the great pleasure of meeting Simon Swanson the Senior Lettings Manager at Chancellors on Winchester Street in Basingstoke recently. Sitting in the pleasant surroundings of his freshly decorated office meeting area Simon was quickly able to understand my requirements using care, skill, and finesse. It was enormously reassuring that by visiting Chancellors I was on the right path and left feeling happy that Simon would diligently set to work on my behalf. Simon was a long way ahead of the other agents I approached so I would have no hesitation in saying that Landlords looking to let property in the Basingstoke area should make Simon at Chancellors their first stop as it will quite likely be the only stop they will need to make. Likewise Simon's great expertise means that he can propose the right property first time to a Tenant skillfully guiding through the path to gain entry to a new property. In short Simon Swanson of Chancellors is your first choice for Lettings in Basingstoke. Thank you very much.

D · 13 June 2022