Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAWFUL EXPERIENCE, reluctant to use to start with, only confirmed it
We did use Bridges for a purchase of a property recently. For few months we were contacted by phone in regards of updates etc., but when it came to actually being informed that the purchase fell through, that was done by email and not easy to reach over the phone when called back. How convenient and unprofessional. But, in general, I prefer honest estate agents, not many around. Saying all that, thanks to Bridges and us loosing the first house, we found a much better property, estate agent was brilliant and transparent, easy communication, the whole purchase took 7 weeks from offer to completion (and that is including Christmas break), so could not be happier. And - the other property - still hasn't been completed on, so I guess karma.
Miss · 24 January 2020
★★★★★ 5/5
GoogleBrilliant experience start to finish - our agent, Ged, was fantastic throughout - knowledgeable, fair & honest, and genuinely easy to get along with.
As first time buyers, we felt reassured throughout the whole process and always felt we could ask questions, no matter how dumb - which just made everything so much easier. Couldn’t recommend Bridges enough!!
Harry · 15 June 2023
★★★★★ 1/5
TrustpilotAwful experience with Bridges Estate Agents
Awful experience with Bridges Estate Agents having applied and been accepted for a shared ownership property. Subsequent applicants were permitted to queue jump. Complained, not resolved and then abandoned with no further subsequent service provided. Recommend avoid so as not to be very disappointed.
Ian · 30 April 2024
★★★★★ 5/5
TrustpilotGreat service
Prompt reply to my e mail. Had a chat on the phone and booked a home valuation visit. Leo arrived bang on the appt time and was very polite, knowledgeable and confident to answer my questions and offer useful adviceThanks
Gwyn · 3 July 2024
★★★★★ 5/5
GoogleJohn is professional, knowledgeable and gave us suitable advice.
Beebee · 15 June 2023
★★★★★ 1/5
TrustpilotIf you value your privacy avoid
If you value your privacy and confidentiality do not use Bridges.They managed to let someone in my street know they’d valued our house even though we hadn’t instructed them.They then disclosed more personal information to a potential buyer - even though we opted not to use their services.I have written apologies which they’re now denying, will let the ICO make their own mind up.Their valuations are a joke as well!Do yourself a favour steer well clear.
Matt · 20 October 2020
★★★★★ 5/5
TrustpilotRob and the team were great
Rob and the team were great. Very knowledgeable, friendly and fair
Charlotte · 30 March 2023
★★★★★ 1/5
TrustpilotI will never ever buy a property…
I will never ever buy a property through bridges. Been let down massively. Now homeless due to their advice on allowing my property to exchange/complete and to break the chain.
Pauline · 21 November 2024
★★★★★ 5/5
TrustpilotGreat viewing
We were met at the door by the estate agent and welcomed in, the estate agent was very helpful and gave us lots of information both about the house and the area.
Allen · 16 October 2024
★★★★★ 5/5
GoogleJohn was great, very professional and helpful.
Monika · 15 June 2023
★★★★★ 5/5
TrustpilotRobert did a very good job in all…
Robert did a very good job in all phases of the transaction.For sure in the near future we will look for him for the next move.Thank you
Stefano · 18 December 2024
★★★★★ 5/5
GoogleJohn was very helpful and efficient!
Tom · 15 June 2023
★★★★★ 5/5
GoogleAlthough I didn't find my new home through Bridges, the level of service given by Bill Byrne on the viewings I had with him was brilliant. I felt that he really was working to find me a home not just chasing a sale. He was always very polite and friendly, a credit to Bridges.
Kathy · 15 June 2023
★★★★★ 5/5
TrustpilotBridges were amazing!
Rebecca and Owen at Bridges were amazing during our first house purchase!
Liam · 6 June 2025
★★★★★ 5/5
GoogleI am in the process of selling my property through Bridges Estate Agents, Basingstoke. Ged and the whole Team have been brilliant, and John Duffy especially has been supportive, knowledgeable and has strived to achieve the best possible outcome regarding the sale. I would not hesitate to recommend the Basingstoke branch of Bridges
Delia · 15 June 2023
★★★★★ 5/5
GoogleGreat service and support. Our property was sold within one week for the asking price! The viewings that took place were timed consecutively which significantly reduced any inconvenience. Bridges provided excellent communications and help through the sale process. They are thoroughly recommended.
Adrian · 15 February 2024
★★★★★ 5/5
TrustpilotBought through Bridges
Bought through Bridges and now use them as my Lettings agent.
Miss · 4 June 2025
★★★★★ 5/5
TrustpilotThanks to Dale and the team at Fleet…
Thanks to Dale and the team at Fleet for helping me sell my long term family home and move to a bungalow very nearby.
Linda · 16 August 2020
★★★★★ 5/5
GoogleReally thankful to Bridges, especially the real man( John)who had helped as to buy our very first home. We really appreciate you skills and support to make this happen for us. I really recommend Bridges for everyone who is looking for the dream home.
Sophiya · 17 December 2023
★★★★★ 5/5
GoogleAlex Weston and Hannah Kirby have both been fantastic in helping and supporting me with the letting process. It has been a stressful time and I needed a rental property fast - they were very considerate of my time scale and other personal factors, making it all as seamless as possible. I would highly recommend their services - thank you, ladies!
PAC · 15 June 2022
★★★★★ 5/5
TrustpilotBridges estate agents
I recently completed a house sale with Bridges estate agents.
Paul · 23 May 2025
★★★★★ 5/5
GoogleVery professional service. Friendly and helpful. Highly recommend James Macphee.PositiveResponsiveness, Quality, Professionalism
Tracey · 15 June 2022
★★★★★ 5/5
GooglePersistent and performs lots of due diligence to remove potential timewasters, ensuring once sold that a chain is properly connected. James Macphee spent untold hours on the phone ensuring all parties aware of and able to proceed on the transactions. Would definitely use them again
Stephen · 18 October 2023
★★★★★ 5/5
GoogleHad a fantastic experience with Luke, he answered all of our questions and has been happy to help through all stages of the process. Very quick to reply and a massive help with all of our needs, I would recommend him to anyone.
Fraser · 17 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.