Trusted Agent profile · Basingstoke
★★★★★
479 reviews across 2 platforms
35A, Winchester Street, Basingstoke, RG21 7EE
Bridges Estate Agents's office in Basingstoke, at 35A, is rated 4.6 out of 5 across 479 reviews on two platforms, including 277 Google reviews rated 5.0.
Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Bridges Estate agents. They worked tirelessly to help both myself and the sellers in my case, which was particularly challenging and time consuming. If I ever sell my house in the future, I would definitely be happy to use Bridges to do this!
5/5
GoogleMy agent Luke is very responsive all the time and follow-up everything quickly, a really good experience.
5/5
GoogleJames has been absolutely fantastic assisting the sale of our property - professional advice and very friendly. Every twist and turn in process has been overcome seamlessly.PositiveResponsiveness, Professionalism
5/5
GoogleLuke and Hannah were very efficient and great at communicating
1/5
TrustpilotNon-Existent Customer Service
Three e-mails sent to Saskia Blaber over a course of 3 weeks to make enquiries and 3 emails totally ignored and unanswered and this after their Head of sales Martin Coombs attempting to contact us to discuss the very poor service we have had from Bridges of Hook and Basingstoke. They really do not care about offering any sort of customer service at all unless they are using forceful underhanded sales tactics to get you to have a product from them, then you can't stop them from calling you unless you block their numbers.
5/5
TrustpilotFantastic service
Fantastic service, would highly recommend Bridges Estate agents if you want best price & a carefree process, special mention to Terry Barrett who coordinated the sale, 10 put of 10
5/5
GoogleHad some recent dealings with James and the team and can highly recommend. Very proactive and motivated.
5/5
GoogleI had the pleasure of having John Duffy as my agent. He was professional, extremely helpful, always happy and when I explained what I needed and my price range he found me just what I was looking for. A truly genuine, helpful gentleman who I would highly recommend if you are looking for someone to make buying a home easy and enjoyable.
5/5
GoogleEllie found an excellent tenant for me in no time at all. Friendly, professional and kept me up to speed through the process. Highly recommended!
5/5
TrustpilotMy husband and I sold our property with…
My husband and I sold our property with Daniel Jordan at Ashvale offices and we were really impressed with his dedication, communication and he managed to get us an offer within 4 weeks. We then bought out new property with Amy Buckley in the Frimley offices of Bridges and she was fantastic throughout out. Her communication was great throughout and she kept on top of everything for us the whole way through, managing to get us into the property within 12 weeks. We are really impressed with Bridges Estate agents as a whole and would high recommend them to anyone looking to buy or sell a property.
1/5
TrustpilotI sold my house through Bridges
I sold my house through Bridges, but if I had been able to get out of the deal they got me to sign once I had cancelled my agreement I would have. I am unable to prove they lied to me but after I wanted to cancel the agreement in the 14 days they came up with a buyer offering the asking price, however this buyer suddenly disappeared after I resigned the agreement. I found them untrustworthy and very pushy in their approach to getting a client to sign contracts.I would not sell a property through Bridges again
5/5
GoogleThe purchase of the property would not have happened without the help of Bridges and especially James. The help and support given by James was fundamental.
1/5
TrustpilotShocking experience
Shocking experience, went and viewed a property, put in our interest and received an email to state the offer was accepted, considering we are key workers, due to not being key workers in fleet we had to wait till the 21st of June, waited till then and we was told the property offer has been accepted, submitted all our documents and everything and with no contact from this agency other than me ringing back up and asking about paying the holding deposit, I was then contacted back to state the offer has been refused, originally when they had told us it was accepted we was told a moving in date of July 8th and that a moving co-ordinator would be contacting us, I’ve currently given my current landlord the notice period sooner thinking this property was confirmed. Little did I know this experience from this letting agency is they seem to mess you about and are very poor at the service they provide, I would rather consider looking elsewhere as they do mess you about quiet a lot and would prefer to see you homeless, the women on the phone seemed like she didn’t give a **** at all.
5/5
GoogleAmy was very helpful and took her time to show us around and answer questions.
5/5
TrustpilotExcellent
Excellent service from start to finish. A big thank you to Kathy and Aaron.
5/5
GoogleDealt with John & Jame about purchasing a house in Chineham. Great communication throughout
5/5
GoogleProfessional flexible thanks Amy and your colleagues x
5/5
TrustpilotShown around a property by Jess
Shown around a property by Jess, who was very friendly, understanding and accommodatingShe even suggested we might like a second look unaccompanied, which was very useful as we could discuss the smaller detailsGood experience all around, thank you all! 😘
5/5
GoogleJames has been amazing during our house purchase. Great communication, always keeping us up to date with the next steps. Highly recommended!
5/5
GoogleWe just moved into our forever home using bridges estate agents and couldnt be happier. Extremely happy with the process and our estate agent Keith Travers. Professional, friendly and always contactable, highly recommend.
5/5
TrustpilotPrompt and great
Very prompt response in every aspect such as marketing and viewings . Certainly more viewings of our property are warranted imminently for it to sell at the earliest . Hope Bridges will keep up to their reputation of quick sales and won’t disappoint us .
1/5
TrustpilotPoor
Poor. Ignoring emails. Ignoring telephone requests.
1/5
Trustpilottotal disaster renting my house through…
total disaster renting my house through romans on the no deposit scheme my house wrecked after 4 mths £200 even with endless photos to back it up i got back absolutly appalling company do not let you house out through this company a total con
5/5
GoogleWe are first time buyers and completed on our house last week. We found our ideal first home that ticked all our boxes and more! John Duffy from Bridges did everything he could to take the stress out of the process with his enthusiasm, knowledge and willingness to help. It was truly a joy working with him.
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