Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery Poor All Round
Very poor service, Practically wanted a mortgage in place before even a viewing. Or of course you could talk to their financial advisor LOL!!Scam Company!
Mr · 9 September 2022
Agent replied · 12 June 2024
Dear Mr Buyer, Thank you for taking the time to leave your thoughts on your experience with the Bridges team, however we are disappointed to read that you were unhappy with the service you received. We do indeed ask all buyers to be in a position to buy a property before taking a look inside our vendors homes. Which is why we would also offer for you to speak to our recommended financial adviser if you do not have a mortgage in place or have taken the first steps to be in the position to buy. As you can imagine our vendors are keen to only have buyers view their home if that are able to proceed, if this is not the case we would always recommend a virtual viewing until your circumstances are understood by our team, this is a practice most agents have adapted to since the pandemic and with such a buoyant market it is a practice that works for our vendors aswell. Many thanks for your understanding,Team Bridges
★★★★★ 1/5
TrustpilotIncompetence misleading
I had to put one star but they deserve none !!!!
Matthieu · 18 April 2025
★★★★★ 5/5
GoogleWOW! I have been absolutely blown away by the speed and professionalism of the entire team at Bridges Estate Agents! This wonderful experience was kick started by James MacPhee and within 2 weeks, we have received offers on both our properties. I would thoroughly recommend this outstanding 5 STAR SERVICE! Thank you so much! Brett and Maxine.
Brett · 15 June 2022
★★★★★ 5/5
GoogleExcellent customer service, communication has been spot on throughout the sale of our house. James MacPhee in particular, but everyone we have dealt with at Bridges has been very knowledgeable and made the effort to inform us at every step of the way, including feedback from all viewings, which was very useful.PositiveResponsiveness, Quality, Professionalism, Value
David · 29 August 2022
★★★★★ 5/5
GoogleAlthough I didn't find my new home through Bridges, the level of service given by Bill Byrne on the viewings I had with him was brilliant. I felt that he really was working to find me a home not just chasing a sale. He was always very polite and friendly, a credit to Bridges.
Kathy · 29 August 2022
★★★★★ 5/5
GoogleBridges were very helpful and kept in informed from start to finish. Great service especially from Amy Furey who sent us the house originally and showed us around during our first viewing at the house we now own.
Emily · 17 December 2023
★★★★★ 5/5
GoogleWe are really impressed working with Ged (Basingstoke branch). He was a thorough professional and dealt with us patiently handholding us throughtout the process. He was always on top of our case and fully understood our needs and took the lead to resolve any impediments.
Kumar · 15 June 2023
★★★★★ 5/5
GoogleJames was excellent from start to finish.
Emma · 15 June 2022
★★★★★ 5/5
GoogleExcellent service from start to finish! I did not want to look at the house that we actually bought it was only the encouragement and enthusiasm of John and Lewis that persuaded me to look! They know their market well. Thank you
Deb · 19 August 2023
★★★★★ 5/5
GoogleI can honestly say that James McPhee, Associate Director, Amy, John and Ged have been amazing!!! They worked tirelessly to secure a sale which was achieved in just under four weeks and in the current climate is impressive. Thank you so much!!!
Kim · 19 August 2023
★★★★★ 5/5
GoogleOutstanding support given by James and his Sales Team, from day 1 to completion of a residential property purchase.
Particular attention has been given to successfully resolve issues in a timely and effective manner.
Many thanks,
Bruno
Bruno · 17 December 2023
★★★★★ 5/5
TrustpilotExcellent Service
I recently sold my property through Laura at Bridges. The service I've received from the Aldershot team was outstanding. I was in quite a complex chain, due to the dedication of the team all their hardwork paid off and we completed on time and i was able to move into my dream home. I received nothing but professional service and would highly recommend them.
Ross06 · 13 August 2020
★★★★★ 5/5
GoogleAbsolutely brilliant service from Bridges and in particular our agent Ged Egan. He kept us informed all through the process, obtained the full asking price from a cash buyer and followed up the whole process to get the sale completed in just over three month. Friendly and professional service that I cannot recommend enough.
Justin · 15 June 2022
★★★★★ 5/5
GoogleDifficult transaction, but Ged(Gerard Egan) was excellent throughout. From first visit, valuation, to negotiating sale, and was excellent during conveyancing too. Gave good, frequent updates and chased when required. Often readily available to help and advise too. Definitely 5 star service, would recommend!
Jack · 15 June 2023
★★★★★ 5/5
GoogleBrilliant can’t fault the helpful friendly assistance we had for a move with difficult circumstances would thoroughly recommend. James. MacPhee was so helpful and he went out of his way to get things moving when the move stalled cannot recommend him highly enough
Bryan · 15 June 2023
★★★★★ 5/5
GoogleJames MacPhee and the team looked after me right from the start. Although it wasn't the smoothest of sales, they were supportive throughout. Thanks Bridges, I will return when I look to buy again. Stella
Stella · 17 December 2023
★★★★★ 5/5
GoogleGed at Bridges was professional, has excellent communication skills, keeps everyone informed in great detail and was honest and reliable. I would not have got my move if it wasn't for Bridges. Thanks for a 5 * service. We'll worth the money.
Sue · 15 June 2023
★★★★★ 5/5
GoogleWe went to go and look at a property with Luke from Bridges. He was fantastic, could answer all of our questions and helped us with everything we needed. I would highly recommend.
Sophie · 16 January 2024
★★★★★ 5/5
TrustpilotVery happy with how David has gone…
Very happy with how David has gone through the revaluation process and made us aware of the market and what to expect.
Susan · 6 August 2024
★★★★★ 5/5
GoogleBridges were extremely helpful throughout the process of purchasing my first property, from start to finish the agent dealing with my case, James, was incredibly helpful and always available for a chat if there was anything I was unsure of. Couldn't recommend them more for anyone interested in buying or selling.
Ed · 15 June 2022
★★★★★ 5/5
TrustpilotVery professional
So far so good, very professional and organized estate agents. 10 out of 10.
Ana · 17 November 2024
★★★★★ 5/5
GoogleFantastic service selling our first home, top tier support provided by Ged throughout the process alongside his team including Amy who found us a buyer before the property even being listedx
Adam · 16 January 2024
★★★★★ 5/5
GoogleGed and Tom - have been nothing but the best, when it came to providing a full raft of services.
Right from Buying to Renting the property - it has been an incredible and seamless experience. Can’t recommend more!
Bitrajit · 15 June 2023
★★★★★ 5/5
TrustpilotFriendly and very knowledgable and…
Friendly, very knowledgable and trustworthy advice.I did not end up buying a property but my experience with the Bridges team was excellent. They set themselves apart from the extremely disappointing experience I went through with other agents in the area.
Nick · 30 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
