Trusted Agent profile · Basingstoke and Deane

Chancellors Basingstoke New Homes Sales reviews in Basingstoke and Deane

4.6

★★★★★ Excellent

312 reviews across 2 platforms

22-24 Winchester Street, Basingstoke, RG21 7DY, Basingstoke and Deane, RG21 7DY

Chancellors's office in Basingstoke and Deane, at 22-24 Winchester Street, is rated 4.6 out of 5 across 312 reviews on two platforms, including 157 Google reviews rated 4.7.

Google logo

4.7 / 5

157

Reviews on Google

This office

Trustpilot logo

155

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.

4/5

Google

Very pleased about the viewing with Michael, who had a good knowledge and insights about the housing markets and afterwards we decided to buy a house thanks to Chancellors. So thank you for your help.

Cedric · 26 October 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Excellent and full explained tatic of selling and all friendly polite lady and all her staff there we been involved with Great work

JOSEPHINE · 27 June 2024

Agent replied · 25 October 2024

Thank you for leaving us this great review Josephine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Michael and Ellie from Chancellors were a pleasure to work with. They were proactive and kept us in the loop throughout the process.

Karthik · 27 June 2024

Agent replied · 25 October 2024

Thank you for leaving us this great review Karthik, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Seen many properties with Michael. I have found him to be very professional and knowledgeable. Has a good communication and understanding of needs and is able to show more suitable properties. Definitely recommend

Taj · 26 October 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Trustpilot

Hollie from the Oxon Property…

Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.

Paul · 21 September 2025

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

I was struggling to get the good tenants for my flat and I went with the Chancellors, Simon Swanson has given extremely good and professional service for finding good tenant, he was always available for my query and I extremely happy for it.

Vivek · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving us this great review Vivek, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

The experience with Chancellors was excellent, from the beginning they were supportive and responded promptly to issue throughout. A special thanks to Simon Swanson.

Vitalie · 26 October 2022

5/5

Google

Simon and Amelia worked tirelessly to find myself and my flatmate a rental property that suited our needs- they were on hand throughout the whole process and completed any paperwork we needed extremely quickly. Cannot thank them both enough :)

Rachael · 26 October 2022

Agent replied · 25 October 2024

Hi Rachael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy · 21 October 2025

5/5

Google

Michael (chancellor’s, Basingstoke) has been absolutely fantastic throughout the whole process. Informative, helpful, reassuring and nothing has been too much trouble.

Benjamin · 29 January 2024

Agent replied · 25 October 2024

Hi Benjamin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H · 22 November 2025

5/5

Google

Simon is is a great individual who does deals with his clients genuinely with good advice and particular care.

Fahad · 26 October 2022

5/5

Google

Amazing service, very helpful and there to support through the whole process. Special shout-out to Simon for being patient and making sure that everything was sorted out for us!!! Would 100% recommend 😌 …

Laetisha · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving us this great review Laetisha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Chancellors have been very accommodating to every question or query I have had and respond quickly to emails. They have helped my find my first home and their customer service is wonderful.

Steph · 26 October 2022

Agent replied · 25 October 2024

Thank you Steph for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

1/5

Google

Very unprofessional and definitely will not wanna try go through let with them property again.

Veronika · 26 October 2023

Agent replied · 25 October 2024

Hello Veronika, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Google

Getting an apartment with children has been tough in Basingstoke but Simon n Piers are always available to help with my numerous calls and emails. Thank you

Esther · 26 October 2022

Agent replied · 25 October 2024

Hi Esther, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

The agents knew exactly what we wanted in a flat and went above and beyond in ensuring we got it. They are also very professional and do their best to assure you every step of the way. We love our new flat so much! it's huge, spacious and perfectly located. Couldn't be more grateful to the team coming through.

Bolu · 26 October 2022

5/5

Google

Kind and informative. Very helpful staff through the process and very quick responses.

Maria · 26 October 2023

Agent replied · 25 October 2024

Thank you Mária for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Very nice young lady, had all the answers I asked!

Carole · 26 October 2023

Agent replied · 25 October 2024

Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Although there were issues while organising and sorting out paperwork, there were people within the business who would be there to help as much as possible and were open and transparent with everything they did. They made sure I was moved in properly and did everything they could to make sure things happened swiftly.

Sam · 26 October 2022

5/5

Google

Friendly staff, fitted us in for a viewing the same day with no issues. Helped us buy the property we adored. Amber Wickens showed us around the property and completed all the admin in order for us to make and offer and it was accepted. Good company, reliable and helpful.

H · 26 October 2022

5/5

Google

Great customer service

Bede · 26 October 2023

Agent replied · 25 October 2024

Thank you Bede for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Basingstoke New Homes Sales

How many reviews does Chancellors Basingstoke New Homes Sales have?

Chancellors's Basingstoke and Deane office has 312 reviews across two platforms: 157 on Google, 155 on Trustpilot (across the whole business).

What is Chancellors Basingstoke New Homes Sales's rating?

Chancellors Basingstoke New Homes Sales is rated 4.6 out of 5 across all 312 reviews, and 4.7 out of 5 on Google from 157 reviews.

Where is Chancellors's Basingstoke and Deane office?

Chancellors Basingstoke New Homes Sales, 22-24 Winchester Street, Basingstoke, RG21 7DY, Basingstoke and Deane, RG21 7DY.

The Trusted Agent

Is this your office? Claim your page.