Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleVery pleased about the viewing with Michael, who had a good knowledge and insights about the housing markets and afterwards we decided to buy a house thanks to Chancellors. So thank you for your help.
Cedric · 26 October 2023
Agent replied · 25 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleExcellent and full explained tatic of selling and all friendly polite lady and all her staff there we been involved with
Great work
JOSEPHINE · 27 June 2024
Agent replied · 25 October 2024
Thank you for leaving us this great review Josephine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleMichael and Ellie from Chancellors were a pleasure to work with. They were proactive and kept us in the loop throughout the process.
Karthik · 27 June 2024
Agent replied · 25 October 2024
Thank you for leaving us this great review Karthik, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleSeen many properties with Michael. I have found him to be very professional and knowledgeable. Has a good communication and understanding of needs and is able to show more suitable properties. Definitely recommend
Taj · 26 October 2023
Agent replied · 25 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
TrustpilotHollie from the Oxon Property…
Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.
Paul · 21 September 2025
★★★★★ 5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
Mr · 22 May 2025
★★★★★ 5/5
GoogleI was struggling to get the good tenants for my flat and I went with the Chancellors, Simon Swanson has given extremely good and professional service for finding good tenant, he was always available for my query and I extremely happy for it.
Vivek · 26 October 2022
Agent replied · 25 October 2024
Thank you for leaving us this great review Vivek, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleThe experience with Chancellors was excellent, from the beginning they were supportive and responded promptly to issue throughout.
A special thanks to Simon Swanson.
Vitalie · 26 October 2022
★★★★★ 5/5
GoogleSimon and Amelia worked tirelessly to find myself and my flatmate a rental property that suited our needs- they were on hand throughout the whole process and completed any paperwork we needed extremely quickly. Cannot thank them both enough :)
Rachael · 26 October 2022
Agent replied · 25 October 2024
Hi Rachael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
TrustpilotYou will end up doing chancellors…
You will end up doing chancellors property management job yourself.
Timothy · 21 October 2025
★★★★★ 5/5
GoogleMichael (chancellor’s, Basingstoke) has been absolutely fantastic throughout the whole process. Informative, helpful, reassuring and nothing has been too much trouble.
Benjamin · 29 January 2024
Agent replied · 25 October 2024
Hi Benjamin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
TrustpilotLandlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
H · 22 November 2025
★★★★★ 5/5
GoogleSimon is is a great individual who does deals with his clients genuinely with good advice and particular care.
Fahad · 26 October 2022
★★★★★ 5/5
GoogleAmazing service, very helpful and there to support through the whole process. Special shout-out to Simon for being patient and making sure that everything was sorted out for us!!! Would 100% recommend 😌 …
Laetisha · 26 October 2022
Agent replied · 25 October 2024
Thank you for leaving us this great review Laetisha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleChancellors have been very accommodating to every question or query I have had and respond quickly to emails. They have helped my find my first home and their customer service is wonderful.
Steph · 26 October 2022
Agent replied · 25 October 2024
Thank you Steph for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
Moises · 21 July 2025
★★★★★ 1/5
GoogleVery unprofessional and definitely will not wanna try go through let with them property again.
Veronika · 26 October 2023
Agent replied · 25 October 2024
Hello Veronika, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleGetting an apartment with children has been tough in Basingstoke but Simon n Piers are always available to help with my numerous calls and emails. Thank you
Esther · 26 October 2022
Agent replied · 25 October 2024
Hi Esther, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThe agents knew exactly what we wanted in a flat and went above and beyond in ensuring we got it. They are also very professional and do their best to assure you every step of the way. We love our new flat so much! it's huge, spacious and perfectly located. Couldn't be more grateful to the team coming through.
Bolu · 26 October 2022
★★★★★ 5/5
GoogleKind and informative. Very helpful staff through the process and very quick responses.
Maria · 26 October 2023
Agent replied · 25 October 2024
Thank you Mária for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery nice young lady, had all the answers I asked!
Carole · 26 October 2023
Agent replied · 25 October 2024
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAlthough there were issues while organising and sorting out paperwork, there were people within the business who would be there to help as much as possible and were open and transparent with everything they did. They made sure I was moved in properly and did everything they could to make sure things happened swiftly.
Sam · 26 October 2022
★★★★★ 5/5
GoogleFriendly staff, fitted us in for a viewing the same day with no issues. Helped us buy the property we adored. Amber Wickens showed us around the property and completed all the admin in order for us to make and offer and it was accepted. Good company, reliable and helpful.
H · 26 October 2022
★★★★★ 5/5
GoogleGreat customer service
Bede · 26 October 2023
Agent replied · 25 October 2024
Thank you Bede for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.