Trusted Agent profile Β· Basildon, Essex

haart Basildon reviews

β˜…β˜…β˜…β˜…β˜… Excellent

630 reviews across 1 platform

42 Southernhay, Basildon, Essex, SS14 1ET

Part of haart, see every office.

haart's office in Basildon, Essex, at 42 Southernhay, is rated 4.8 out of 5 across 630 reviews on 1 platform, including 630 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

630

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Hayden has been very helpful when it came to viewing a number of properties with Haart. He is very knowledgeable and answered any questions I had. I can’t fault the level of service I have received.

Matt Β· 25 March 2020

Agent replied

Dear Matt, Thank you for taking the time to leave such a positive review about your experience with us at haart. We are happy we were able to meet your expectations. Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

I want to express my gratitude to the Haart and a specially to Rebecca Pattenden for professionalism and excellent service! Haart helped us find the perfect home, considering all our preferences and budget. Without a doubt, I recommend their services to anyone looking for a reliable real estate agent!"

Alexander Β· 26 April 2024

Agent replied Β· 24 August 2024

Hi Alex, Thank you for taking the time to write a review for Haart and our Move Manager Rebecca. We are glad to hear that you would recommend and hope you will be in touch if you need any assistance in the future. Kind Regards, Haart Basildon.

5/5

Google

Very Happy with the service and communication with Jake Kennedy from Haart Estate Agents. From first phone call to going live with my property he has been superb. Images look great ~ now to sell it 😊 …

Julie Β· 29 October 2024

Agent replied Β· 12 November 2024

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Jake Kennedy at Haart Estate Agents. It’s wonderful to know you’re happy with the service and the images of your property. We wish you the best of luck with the sale, and if you need anything else, feel free to reach out!

5/5

Google

Thank you Charlie Maynard and all Haart Basildon team for all replies in time and good communication with us.

Tatiana Β· 14 January 2023

Agent replied

Hi Tatiana, Thank you for leaving such a lovely review for Charlie and the team. We are pleased you are happy with the service received. Kind regards haart Basildon

5/5

Google

Very professional and friendly staff. Chloe is very supportive.

Ruby Β· 28 October 2023

Agent replied Β· 25 November 2023

Hi Ruby, Thank you for leaving a positive review for Chloe, this is greatly appreciated.

5/5

Google

Hi, A massive thank you to Joshua for his professionalism. He was constantly very helpful and friendly. He would go an extra mile to help his clients. We would highly recommend him in the future. πŸ˜ƒ …

Roowaida Β· 31 July 2019

Agent replied

Hi Roowaida, Thank you for taking the time to review haart Basildon. We are glad to hear that your experience with josh has been to your satisfaction. We hope that we can always be in assistance with your property search in the future.

5/5

Google

Danielle Brennan has been a star during our search for our first home! And the team are a lovely bunch, always willing and wanting to help. Will be recommending to all friends and family looking to move

K Β· 29 July 2019

Agent replied

Dear K Osebare, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. haart Basildon

5/5

Google

Dealt with Stevie-Leigh, who was honestly just fantastic. She was very helpful with arranging viewings and was so extremely friendly and understanding.

S Β· 16 September 2022

Agent replied

Good afternoon, I am so pleased that you are happy with the service I have provided. Please do not ever hesitate to reach out if you need anything - I will be more than happy to assist! Stevie Leigh - haart Basildon

5/5

Google

Hayden has been fantastic throughout. He’s always got back to me whenever I’ve left a message for him, and answered all my (many!) questions satisfactorily, as have Luke and Jordan. Brilliant service by Haart. Would recommend to everyone!

Leo Β· 10 December 2018

Agent replied

Hi Emma, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope you make many happy memories in your new home.

5/5

Google

Hayden has been fantastic throughout. He’s always got back to me whenever I’ve left a message for him, and answered all my (many!) questions satisfactorily, as have Luke and Jordan. Brilliant service by Haart. Would recommend to everyone!

Emma Β· 31 July 2018

Agent replied Β· 30 July 2023

Hi Emma, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope you make many happy memories in your new home.

5/5

Google

We have had a lovely experience from the Haart team and are really happy with the service. We had Jorden come round to meet us and photograph the house, she was really sensitive and compassionate as she knew we did not want to sell the house but are doing it out of necessity. I could not praise her enough for the help and service she has provided.

Claire Β· 15 December 2022

Agent replied

Hi Claire, Thank you for leaving such a lovely review for Jorden. We are pleased you are happy with the service received. Kind regards haart Basildon

5/5

Google

5 stars++ for our experience with Haart. We dealt directly with Daniel who from the minute he walked through our door made us feel relaxed and confident with the sale of our property. We had other valuations but Daniel definitely came across as the most reassuring and most confident about our property selling. We sold within 48 hours and couldn’t be happier. Very professional approach from day one and we was always kept update to date with the progress of the property and level of interest. Can’t fault Daniel or the haart team.

Amy Β· 10 December 2020

Agent replied

Amy, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Louise was extremely helpful and responsive with regards to my purchase and was a real credit to the seller that she was representing. would recommend

Christopher Β· 15 March 2022

Agent replied

Hello Chris you are more than welcome and it was pleasure to help you, thank you for leaving a review - Louise haart Basildon

5/5

Google

Thank you so much Hayden for all your help so far. You are extremely efficient and have been able to deal with all my enquiries promptly in a very professional manner. Highly recommend you!

Sandeep Β· 24 February 2020

Agent replied

Hi Sandys, We really appreciate the time you have taken to leave us such positive feedback. The team at haart Basildon are always happy to assist and wish you all the best for the future.

5/5

Google

The service I have received so far is exceptional, Haydon has been so helpful and polite and professional, I would definitely recommend Heart and Haydon to friends and family when they are looking for properties.

Claire Β· 29 July 2019

Agent replied

Dear Claire Owen, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Very happy. Danielle is amazing she always keeps me in the loop with my house hunt . She always calls me and it’s easy to get though to her. Very knowledgeable and friendly. Highly recommend!

Vanessa Β· 29 July 2019

Agent replied

Dear Vanessa Williams, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future Kind Regards haart Basildon

5/5

Google

After a year of searching for a property closer to our family area having viewed over a 80 properties and being let down many times by vendors and agents. I finally came across Jess. She found me a home having listen to my requirements. Once she found a property matching my needs I was able to exchanged and complete within a quick time fram due to Jess' hard work. I found my experience working with Jess totally professional and most importantly honest and straight forward. A real blessing. She is truly and asset to the company. She is very attentive to detail and very caring. She has her clients interest at heart and not about just making a sale. I honestly believe that jess doesn't believe in just making a sale she truly wants u to find the right home. The only thing I can fault is that the office number doesn't get picked up very quickly however when I contacted jess via email she returned my call within minutes. This lady is an absolute gem. I'd give her an 11 out if 10 if it was possible. Today's completion day. Whoop. thanks girl. your THE LADYPositiveResponsiveness, Quality, Professionalism, Value

Sarah Β· 25 August 2020

Agent replied

Dear Sarah, we are very pleased to hear that you have received such a fantastic service from Jessica and the team thank you very much for your review.

5/5

Google

Charlie was friendly, knowledgeable and helpful. I would definitely recommend him to others

Matt Β· 1 May 2023

Agent replied Β· 30 July 2023

Hi Matt, Thank you for leaving a great review and recommendation for Charlie, here at Haart Basildon. We look forward to continuing the great service that Charlie has provided moving forward.

5/5

Google

Hayden was extremely helpful in finding properties for my parter and I to view. He was approachable and friendly. Whilst viewing the houses, he was jolly and helpful without being pushy. Thank you Hayden.

Becky Β· 29 July 2019

Agent replied

Thank you again for taking the time to let us know how your experience was with Hayden. We hope you have a great day!

5/5

Google

Daniel has been very helpful in the sales process and the whole team I find them as very useful and knowledgeable. There is always someone to help when you need them. Keep it up!!!

Nagarjun Β· 29 July 2019

Agent replied

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Basildon estate agents

1/5

Google

What can i say, After renting a place we had nothing but issues with haart. Issue Nr. 1 We didnt get told the place we are renting is going to get sold soon, after we made clear we were looking to stay for a while. We gathered this info from our landlord. Nr. 2 After promising us that this place will only be sold to other landlords and not marketed privately. The very first people visiting our house were private buyers. Nr. 3 After dealing with all of this. We had to cancel one visit on a Saturday, We had 2 visitors show up at our door, but no agent. No-one told those visitors that the visit was cancelled! Nr. 4 Today 27.09.2019 we were supposed to have a visit at 7pm, It is now 7:40, no agent in sight, no visitor in sight. Looks like no-one told us that it got cancelled. If i could choose to not use Haart ever again. I will never use them again. Nothing but issues, and apparently there is 0 communication between their staff.

Himi Β· 9 February 2020

Agent replied

Dear Tobias, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to basildon@haart.co.uk or phone in to the branch to speak to the Manager Mickey Brennan on 01268 284656 Thank you for sharing your comments haart Basildon estate agents

5/5

Google

We are very happy with Hayden such a positive service during viewing property and keep in touch and update every query. Excellent experience through out all process. Thank you Hayden and your team.

Ansar Β· 29 July 2019

Agent replied

Dear Ansar Mahmood We are very pleased to hear that you have received such a fantastic service from Hayden and the team thank you very much for your review.

5/5

Google

Me and my wife are currently looking for our next home and Danielle Brennan has been extremely helpful and is very knowledgeable on the local area and properties which has been most helpful.

Raj Β· 29 July 2019

Agent replied

Dear Raj Baliha, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We look forward to finding you your next home. Regards haart Basildon

1/5

Google

Travelled over an hour for a viewing, waited 50 minutes and no one turned up. Made several telephone calls to the agent, to be advised all they could do was send an email of high important and someone would get back to us, of course no one bothered to call us back. Complete waste of our time, will certainly not recommend these agents - no wonder this property has been up for sale for so long if agents don’t turn up to arranged viewings! Asked to speak to a manger to complain and again provided with excuses!

Michelle Β· 19 November 2019

Agent replied

Hi Michelle, Thank you very much for sharing these comments. Michelle, we will investigate this matter internally and deal with accordingly. The Branch Manager Mickey Brennan will be in touch with you shortly.

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Questions about haart Basildon

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Basildon won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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