5/5
GoogleJazzmin was always so helpful with getting us round to properties and emailing new ones that come on the market. Made our experience a whole lot easier. Would definitely recommend 😊 xx …
Trusted Agent profile · Basildon
Douglas Allen Wickford reviews in Basildon
★★★★★
1,979 reviews across 2 platforms
60 High Street, Wickford, SS12 9AT, Basildon, SS12 9AT
Part of Douglas Allen, see every office.
Douglas Allen's office in Basildon, at 60 High Street, is rated 4.7 out of 5 across 1,979 reviews on two platforms, including 226 Google reviews rated 4.9.
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Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google4/5
GoogleI was signed up with another estate agents bit did not have as much interest. So decided to go with Douglas Allen. Had an offer for my property within 3 weeks of advert appearing. Stuart Hall, the manager from Wickford, promised he would sell my property and kept up his side of the bargain. Friendly and professional staff who it was a pleasure to speak to.
Agent replied · 22 October 2024
Hello Katerina, Thank you for taking the time to leave a review.
5/5
TrustpilotStuart,Spencer and Natasha,of the…
Stuart,Spencer and Natasha,of the Wickford Branch were very veryhelpful when we were purchasing an apartment block R.Bowden/ Bowden Group.
Agent replied · 28 October 2024
Dear Roy Bowden,Thank you for posting your 5Star review regarding Stuart, Spencer and Natasha in the Wickford Branch.Pleased to see that were of help to you.Thanks againRob wadeAssociate Operations Director
5/5
TrustpilotGreat service
Aseena was very helpful in showing us the property. She further went onto arranging an additional visit for measurements for furniture just before we got the keys to ensure we had a comfortable/smooth moving in experience. Thanks so much!
5/5
TrustpilotUnlike 'typical agents'.
I'm new to the property market but have been helped massively by dimitri. As a first time buyer I'm lost when it comes to all the property jargon but I'm now at ease after speaking to him. What I like is that he seems genuine and willing to help unlike other agents that I have spoken to recently. Keep up the good work, don't be like other typical estate agents.
Agent replied · 28 October 2024
Hi Michael,Thank you for your comments regarding D'Mitry in the Ilford office, He is one of our newer staff members who has recently completed our award winning training so it is great to hear that he is doing a fantastic job.Thanks againRob WadeAssociate Operations Director
5/5
TrustpilotAmazing Mortgage Broker
Will Nash is a dedicated broker that shows a keen interest in his job and the market. A pleasure to work with!
Agent replied · 28 October 2024
Dear Ali,Your feedback is much valued, thank you very much.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotHad an brilliant experience with Ammer…
Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.
Agent replied · 28 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
GoogleThe selling of my property has gone extremely smooth with the help of Terry and Alex - always available to help and this is what they did as well as anything else that helps! Thank you both- Jackie
Agent replied · 22 October 2024
Hi Jack, Thank you for leaving a review! It's great to hear how smooth the sale of your property has been thanks to the help of Terry and Alex from our Wickford branch, we'll pass your kind words along. Best wishes, Douglas Allen.
5/5
TrustpilotI was about to cancel a viewing due to …
I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.
Agent replied · 28 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotShana Jagger has been most helpful in…
Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!
Agent replied · 28 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotFirst time buyers during a pandemic!
As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.
Agent replied · 28 October 2024
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
4/5
TrustpilotDouglas Allen (Walthamstow branch) were abosolutely fantastic
Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.
Agent replied · 28 October 2024
Dear Ilyas,Thank you for taking the time to post your review about the Walthamstow team, looking at what you have said its clear that you used all the services that we offer to help sell and progress your home.I hope that you will be happy in your new home and hope to deal with you again in the future .Rob wadeAssociate Operations Director
5/5
TrustpilotThe team is great and kind
The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....
Agent replied · 28 October 2024
Hi Kabelothabo, Thank you for your kind review - we will pass this on to the team! Best Wishes, Douglas Allen
5/5
TrustpilotWhat a team
What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.
Agent replied · 28 October 2024
Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.
5/5
TrustpilotChingford Douglas Allen
Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.
Agent replied · 28 October 2024
Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director
5/5
TrustpilotBig thanks to Douglas Allen -Basildon
Big thanks to Douglas Allen -Basildon I have bout my dream house from them All team was very helpful throughout the whole process. Many thanks for Gary who sold to me his first house congratulation and very well done keep going like that Many thanks for Chelsea and all hard work she put in to completing this sale It was a pleasure to work with you guys
Agent replied · 28 October 2024
Hi Marcin,Thank you for taking the time to write your 5 star review about our Basildon Office.I am so pleased to see that you have found your Dream home with the aid of Greg (Gary) I am sure that he will always remember his first sale as I do. Chelsea as you know plays a major part in getting the I's dotted and T's crossed and is some what of an unsung hero.Good luck in your new home and thanks againRob wadeAssociate Operations Director
5/5
Trustpilotmichael Clark Douglas allen
Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard
Agent replied · 28 October 2024
Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director
5/5
GoogleGreg was so helpful and professional throughout the whole process of selling our house. He kept us well informed at every stage and understood our needs. Highly recommend Douglas Allen.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotConfident we chose the right estate agent
From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.
Agent replied · 28 October 2024
Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director
5/5
GoogleHad a visit by Alex to give us a valuation. He was very friendly and approachable without being pushy. If we decide to put our property up for sale will definitely be back in touch with him.
Agent replied · 22 October 2024
Hi Natalie, Thank you for leaving a review! It's great to hear how positive your experience has been and how friendly and approachable Alex was throughout your valuation. Best wishes, Douglas Allen.
5/5
TrustpilotThank you Douglas Allen (Walthamstow)…
Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)
Agent replied · 28 October 2024
Hi Jackie,Thank you for taking the time to post your 5 star review regarding Maria in the Walthamstow office,. Maria takes pride in her job and loves nothing more than helping people, i am pleased that you will be recommending her you your friend ad family.Thanks againRob wadeAssociate Operations Director
5/5
TrustpilotGreat Experience,.
We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.
Agent replied · 28 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotBEST ESTATE AGENTS IN BASILDON
We signed on with other agents in Basildon, but Douglas Allen were the BEST. They were proactive in helping us find a property. All the other agents we signed up with didn't send us anything unless we went in and asked what they had. They provide a first class service in everything you need to help you through the process. If you want good service use Douglas Allen.
Agent replied · 28 October 2024
Lee, I am pleased the service that my Basildon office was to the levels that our company strive for on every occasion, we are aware especially in the current market that helping clients find their dream home is key to the success of our business and what is needed by anyone looking to purchase their home. Being proactive in this way helps both the buyers and sellers not only find the right home but have a good choice of buyers to choose the right person that suits their personal situation. Thank you for taking the time to add your thoughts and I wish you all the best for the futureKind regardsPaul IngletonAssociate Operation Director
5/5
GoogleAll the Staff are friendly and kept us well-informed when we used them. Punctual with our appointments too. They were very professional in their approach.
Agent replied · 22 October 2024
Hi Nita, Thanks for leaving us such a lovely review, we really appreciate it. All the best, Douglas Allen Wickford Estate Agents
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