Trusted Agent profile · Basildon

Douglas Allen Lettings reviews in Basildon

4.8

★★★★★ Excellent

208 reviews across 1 platform

67, Southernhay, Basildon, SS14 1EU

Part of Douglas Allen, see every office.

Douglas Allen's office in Basildon, at 67, is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8.

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4.8 / 5

208

Reviews on Google

This office

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Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Good team all helpful.a special thankyou to Michelle who supported us and gave us help throughout.she was brilliant

David · 27 November 2024

Agent replied · 11 December 2024

Hi David, Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to hear that Michelle provided such brilliant support throughout your journey. Our team is dedicated to helping you move forward, and it's wonderful to know we made a positive impact. Best wishes, Douglas Allen

5/5

Google

The staff are very efficient and polite. Always ready to help. I will recommend this agent to everyone. You will never be disappointed.

Ursula · 23 August 2024

Agent replied · 22 October 2024

Hi Ursula, Thank you for your kind review! We're delighted to hear that our team was efficient and polite, and that you found our service helpful. Your recommendation means a lot to us and we're always here to help you move forward. Best wishes, Douglas Allen

5/5

Google

Hi I have been dealing with a senior sales negotiator Ms Tia Roberts I have found her to be so helpful and professional outstanding service. Ms Roberts helped me with there legal team of solicitors and other legal matters. I given Douglas allen 5 review. Kind regards Mickhail happy customer.PositiveResponsiveness, Quality, Professionalism, Value

Mickaeel · 14 June 2022

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Very positive and attentive team. All staff that helped me were really good and great to talk to. They really care about finding the best for their customers.

Dennis · 14 May 2024

Agent replied · 13 June 2024

Good Morning Dennis, Thank you for leaving us your feedback. We're delighted that we were able to provide you with an excellent service. All the best, Douglas Allen

5/5

Google

Recently used this agent to market my home Although we eventually sold with another agent there were always professional and easy to deal with. William ( Bill) always gave feedback and kept in touch Many thanks for the efforts put in

Debbie · 14 June 2023

Agent replied · 13 June 2024

Hello, Thank you for your kind review - we will pass this on to the team! Best wishes, Douglas Allen

5/5

Google

Though we havent gone ahead with any decision, Bill has been extremely helpful with relevant information and have been super supportive in our communication.s

Paresh · 14 June 2023

5/5

Google

I found them to be very helpful and I had phebi as my agent she help me every step of the way

Beverley · 4 September 2025

5/5

Google

Luke from Douglas Allen is very responsive and professional. Thank you!

Dellair · 7 December 2024

Agent replied · 11 January 2025

Morning Dellair, Thank you for your review! We're glad to hear that Luke's responsiveness and professionalism made a positive impression on you. It's great to know we could assist you effectively. Best regards, Douglas Allen

5/5

Google

I’ve been really impressed with the level of service I’ve received from Douglas Allen. Phebi and Luke in particular have been exceptionally helpful, in what is generally a very stressful time.

Anna · 16 November 2023

Agent replied · 13 June 2024

Hi Anna, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how impressed you are with the level of service you've received. Best wishes, Douglas Allen.

5/5

Google

Joanna at Douglas Allen is incredible, very kind and willing to go above and beyond, put me at ease and did everything she could to make sure I could move in in the tiny time frame I gave her! She is what makes the business.PositiveQuality

Millie · 27 August 2022

Agent replied · 13 June 2024

Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

I had a very good relationship Ms Phebi your staff with regards viewing of properties for potential purchase. The staff was very instrumental to a satisfactory experience in property hunting. Regards

Jude · 26 March 2025

5/5

Google

Lovely & professional service, in particular from Mr Kieran.

Office · 2 November 2024

Agent replied · 9 November 2024

Thank you for your review! We're delighted to hear that you found our service professional and that Mr Kieran made a positive impression. Best regards, Douglas Allen

5/5

Google

Very professional, friendly service from all the Team, especially Lucy who has been very helpful & supportive.

Julia · 14 June 2023

5/5

Google

Professional job during a most stressful time. Management ( Tom Fitch) sorted out all the little issues I had. Would recommend.

Luke · 14 February 2024

Agent replied · 13 June 2024

Hi Luke, Thank you for leaving a review! We're delighted that you would recommend our team to others and how they've helped you throughout a stressful time. Best wishes, Douglas Allen.

5/5

Google

One of the best agent....Thank you for making me feel comfortable and helping me out.....I will definitely come back in future

Daniel · 16 December 2023

Agent replied · 13 June 2024

Hi Daniel, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they were able to make you feel comfortable throughout the process. Best wishes, Douglas Allen.

5/5

Google

My Aunty Dorcas Orebayo requested I write an excellent review here. Caroline's customer service is superb, Very patient and communicative. She is a good representative of the company,

Adeyemi · 14 June 2023

Agent replied · 13 June 2024

Hello Adeyemi, Thank you for your kind review - we will pass this on to the team.Many thanks, Douglas Allen !

5/5

Google

Good professional experience from start to finish. Agents were friendly and helpful and went the extra mile when needed. Would highly recommend.

Steve · 14 June 2022

5/5

Google

@Jodie Tricker she was intentionally helpful. She make things easy for you and she is very hard working.

Princess · 15 January 2024

Agent replied · 13 June 2024

Hi Princess, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Jodie, has been and how easy she's been able to make the process for you. Best wishes, Douglas Allen.

5/5

Google

I bought a house with Les in Douglas Allen and I am very happy with the service I was given the house is really good house and I will tell my friends and family they should use Les and Douglas Allen BasildonPositiveResponsiveness

Besnik · 20 June 2021

Agent replied · 19 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Recently had a viewing with William @ Douglas Allen. He was very professional, friendly and helpful. I would definitely recommend to anyone looking to buy/sell.

Sophie · 14 June 2023

Agent replied · 13 June 2024

Hello Sophie, Thank you for your kind review - we're glad to hear that you had such a positive experience with William during your viewing. Best of luck on your property journey! Douglas Allen

5/5

Google

Tina Askan was very professional and extremely helpful during the purchasing of 2 Partridge court Stanford Le hope.PositiveResponsiveness, Professionalism

Roy · 14 June 2022

5/5

Google

Douglas Allen have been very efficient and professional

Carol · 17 June 2024

Agent replied · 26 August 2024

Hi Carol, Thanks for your review. Best wishes. Douglas Allen

5/5

Google

Lucy and Greg have provided an excellent service so far in the progress of our property sale would highly recommend them

Ray · 14 June 2023

Agent replied · 13 June 2024

Hello, Thank you for your kind review - we will pass this on to the team! Many thanks, Douglas Allen

5/5

Google

Went for a 2nd viewing with my other half. Bill met us at the property and was polite and helpful from the start, gave us all the time we needed to measure up, inspect everything and was happy to answer our questions. Looking forward with taking the next steps to purchase the property

Jake · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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