Trusted Agent profile · Basildon
★★★★★
207 reviews across 1 platform
67, Southernhay, Basildon, SS14 1EU
Douglas Allen Lettings's office in Basildon, at 67, is rated 4.8 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.8.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleI had the best experience with Phebi ! She really helped my partner and I find our dream home , anything we asked was never too big for her to answer , brilliant customer service. Thank you Phebi !
Afternoon Mylee, Thank you for your lovely review! We're delighted to hear that Phebi provided such brilliant customer service and was able to assist you and your partner in finding the right home for you. Best wishes, Douglas Allen
5/5
GoogleI would highly recommend the team at Douglas Allen Basildon, Chelsey, Greg, Lucy, Amelia and Michelle, for their outstanding service in selling our property. Every member of the team put in an incredible amount of effort, and …
Hi Aura, Thank you so much for your wonderful review. We are delighted to hear that … More
5/5
GoogleAnthony at Douglas Allen was absolutely fantastic from start to finish. He was incredibly helpful, professional, and always available to guide me through any questions I had. No matter how small my query was, Anthony took the time to …
Hi Phoebe, Thank you so much for your wonderful feedback. We are delighted to hear that … More
5/5
GoogleMy experience has been a very delightful one. Jodie was very helpful and knowledgeable. She answered all my queries timely and made my move in process seamless. The whole team was excellent, and they followed up on me every step of the way to ensure I was getting through. I could not recommend them enough. I love my new home.
Hi Kim, Thank you for leaving a review! We're delighted to hear how positive your experience with our Basildon team has been and particularly how helpful Jodie has been. We wish you all the best in your new home! Best wishes, Douglas Allen.
5/5
GooglePhebi from the Basildon branch has been amazing helping me find my new home. When I called the branch Phebi was very helpful and efficient with booking appointments and getting me a mortgage chat with her broker. She has got to me the best estate agent I have come across. Thanks Phebi!
Hi Fergus, Thank you for leaving a review! It's great to hear how amazing our agent, Phebi, has been at helping you find your new home. Best wishes, Douglas Allen.
5/5
GoogleWe didn’t end up buying any of the houses that we viewed with Douglas Allen, however, I still wanted to leave a review as the service we received from Luke and Karley was fantastic! Super helpful, kind, they were on the ball and just lovely people. Thank you !
Hi Tasha, Thank you for leaving a review! We're delighted to hear how, although you didn't end up buying with us, you still had a positive experience with our team and are impressed with the fantastic service you received from Luke and Karley. Best wishes, Douglas Allen.
5/5
GoogleI initially visited a plethora of agents for a probate valuation on my late mother’s home. I found the team very helpful. Tom and Gregg the managers took the time to sit with me and dealt with the solicitors direct regarding all relevant paper work from start to finish. I used the team in Basildon to later sell the property. Phebi and Luke were great when it came to viewings and made sure I was always updated with feedback and other avenues to make the home more saleable. I would highly recommend their services to anyone needing help at a difficult time.
5/5
GoogleI initially visited a plethora of agents for a probate valuation on my late mother’s home. I found the team very helpful. Tom and Gregg the managers took the time to sit with me and dealt with the solicitors direct regarding all relevant paper work from start to finish. I used the team in Basildon to later sell the property. Phebi and Luke were great when it came to viewings and made sure I was always updated with feedback and other avenues to make the home more saleable. I would highly recommend their services to anyone needing help at a difficult time.
5/5
GoogleThe service that we received from Luke, Phebi was absolutely amazing, thank you for helping us with our search. They were always helpful and friendly. We ended up buying through another agent but we received an excellent service from Douglas Allen.
Hi Klaudia, Thanks for your review, we're delighted you're happy with our service. All the best in your new home! Thanks again, Douglas Allen Basildon Estate Agents
5/5
GoogleLike Minors has been an absolute pleasure to deal with, we have seen several properties with him so far and he goes above and beyond to try and support us with what we are looking for, I would 100% recommend people to speak with him when enquiring about properties
5/5
GoogleMy partner and I have been purchasing our first home through Douglas Allen and they have been a great help every step of the way. William has been taking care of us by offering support wherever needed. He helped out in the viewing stage and also during the actual purchase of our property. Would highly recommend
Hello, thank you for taking the time to leave such a detailed review. We are delighted to be able to help you move forwards on your property journey! Many thanks, Douglas Allen
5/5
GooglePhebi has been absolutely amazing! I would definitely recommend if you’re looking for great service and someone who will support you every step of the way. I couldn’t have asked for anything more. Thank you!
Good morning Delia, Thank you for your kind feedback, we're thrilled to hear that Phebi provided such outstanding support throughout your journey. It's wonderful to know you felt well-supported every step of the way. Best wishes, Douglas Allen
5/5
GoogleBill, at Douglas Allen Basildon has been very helpful right from the beginning. He has taken time out to look for properties to match my criteria and always given his honest opinion on what he thinks would be best for me based on the conversations we have had. Excellent Customer Service Honest Would recommend!
Hello Mohammad Imad, Thank you for your kind review - we will pass this on to the team! Best wishes, Douglas Allen
5/5
GoogleI can’t thank Douglas Allen Basildon enough for selling my home I wish I chose them first to sell it would have saved so much time and stress. Greg was so professional and kept all his promises from start to finish which made us feel comfortable throughout the move. I recommend Douglas Allen I would never look anywhere else.
5/5
Googlemy experience has been a very delightful one, Phebi was very helpfull and knowledgeable and answer my all question and she found my choice.the whole team is execelent and helpfull.specielaly thank to phebi. i really apprecite to her. thank you all the best to your future.
Hi Sujon, Thank you for leaving a review! It's great to hear how delightful your experience with our agents has been and how helpful, Phebi in particular, has been throughout. Best wishes, Douglas Allen.
5/5
GoogleHad the pleasure of dealing with Anthony Ayres and Greg Wade at Douglas Allen. Can’t recommend them highly enough. Was selling and buying with them, kept me informed every step of the way, genuinely nice people to deal with. Thank you guys!
Good afternoon, Thank you for your review. We’re delighted that Anthony, Greg, and the team provided such excellent service … More
5/5
GoogleI have spoken to Lettings recently to help start my search for a new home. Thank you to Jodie who has been very helpful so far.
Hi Kevin, Thank you for your lovely review. We're delighted to hear that Jodie has been very helpful in starting your search for a new home. We're here for you every step of the way and look forward to continuing to assist you. Best of luck, Douglas Allen
5/5
GoogleLuke Minors was amazing throughout the process. Followed up with us promptly, and was always positive and kind. Would recommend asking to speak directly!
Dear Leke, Thank you for your kind review! We're pleased to hear that Luke provided such a positive and kind experience throughout the process. Your recommendation means a lot to us, and we're glad we could help you. Best regards, Douglas Allen
5/5
GoogleWe had a great experience working with Luke from Douglas Allen, who was extremely helpful from the very beginning. He took the time to truly understand what we were looking for and consistently presented homes that were strong contenders. Throughout the often stressful and lengthy process of house hunting, his positive and encouraging attitude made a real difference. His professionalism and friendly nature truly stood out, and we are very grateful for his support.
Hello Grace, Thank you for your lovely review. We're thrilled to hear that Luke's dedication and positive attitude made such a difference in your house hunting journey. It's wonderful to know that his professionalism and friendly nature stood out to you. We're always here to help you move forward. Best wishes, Douglas Allen
5/5
GoogleLuke and Phebi were very friendly and professional and helped a lot in the process of finding a new home.
Good morning Marius, Thank you for your lovely review! We're thrilled to hear that Luke and Phebi were able to assist you so effectively in your search for a new home. We pride ourselves on being here for you every step of the way, and it's wonderful to know that you had such a positive experience with our team. Best wishes, Douglas Allen
5/5
GoogleDouglas Allen are as professional as it can gets when it comes to estate agents. Myself I am in search for my ideal property, and William Johnston has been so helpful and professional on his roll and every week managed to come with at least one or two properties for me to have a look at, I just want to say how grateful to him and to all Douglas Allen team. Keep up the good work as it always pays out. Adel
5/5
GoogleJacqueline/Pieter Hak I would like to say a huge "thank you" to all the staff at the Basildon Branch for all your help over the past few weeks with regard to my purchase. They have always kept me fully updated and return my calls when they can. Also a special thank you to Chelsy in the Hornchurch Branch who has been so helpful in every aspect. She communicates with me at all times. I would fully recommend using Douglas Allen to all my friends and family.
5/5
GoogleI have recently sold my property using Douglas Allen with Greg Wade and Caroline Savory being the Agents. Which is the company that helped me buy my property in the past. Their professionalism and friendly approach has been a great help and moving can be a very stressful. They have always been available to answer questions and made life a lot easier for my sale. I would highly recommend Douglas Allen without a doubt. Thank you to all staff whom have been great. Excellent customer service.
5/5
GoogleLuke Minor is so helpful and personate in making sure all went well in our search for a home. Thanks so much for your services.
Afternoon Wale, Thank you for your great review! We're glad to hear that Luke was so helpful and passionate in assisting you with your home search. Your positive feedback means a lot to us. Best wishes, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
