Trusted Agent profile Β· Basildon

Douglas Allen Billericay reviews in Basildon

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,871 reviews across 2 platforms

Cumberland House, 129 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH

Douglas Allen's office in Basildon, at Cumberland House, is rated 4.7 out of 5 across 1,871 reviews on two platforms, including 119 Google reviews rated 4.8.

Google logo

4.8 / 5

119

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bought property

Fantastic service , really helpful , keeping updated at all time . Completion on time the time I wanted . Well done Douglas Allen in East Ham branch

Mohammed Β· 31 March 2016

Agent replied Β· 29 December 2024

Dear Mohammed Sudan Ahmed,I am pleased to see that things all went went well for you and timescales were met. We spend a lot of time and effort training and coaching our staff so that we can offer a great service. It seems that you experienced this with the East Ham Team.Kind RegardsRob WadeAssociate Operations Director

5/5

Trustpilot

LEIGHTON OFFICE FANTASTIC

MICHELLE, DANNY, SIMON, ALEX, AND SAIF, very helpful, professional, friendly would not use any other Estate Agents Have helped us buy 3 of our familys properties thank you

Lyn Β· 9 March 2016

Agent replied Β· 29 December 2024

Dear Ms Martin,Thank you very much for your kind words regarding our team at Loughton and your 5 Star review. Our staff really try and make a positive difference in what can be a stressful time and I am delighted that they have been successful on all 3 occasions for you and your family. We'll be ready to help again when you decide on the 4th time!!May I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Thank You, Thank You, Thank You!

From the start of my journey with Douglas Allen, Chingford they have been so supportive and have catered to my awkward working times and 101 questions. Natasha Mercieca has always been a phone call away and has answered all of my queries promptly. She has been very supportive and has been a pleasure to work with. Thank You!

Zoe Β· 3 July 2018

5/5

Google

A great πŸ‘ services from all Douglas Allen Estates Agent. Specially Freddie so friendly took clients around viewing. 10/10 recommended. …

Michael Β· 28 March 2024

5/5

Trustpilot

Have sold two properties no problems.

Have sold two properties, both were straight forward , happy with the team Jack Austin, Tanya Keen,& Mathew Gilbert.Looking forward to moving into our new home soon

Eddie Β· 31 March 2017

Agent replied Β· 29 December 2024

Dear Mr Crossley, thank you for adding your feedback on our Epping office, I am very pleased that both of your sales have gone through and been straight forward, having Tanya as a sales progressor always helps to ensure that the sales wherever possible proceed to a satisfactory conclusion as easily as possible, most importantly keeping everyone informed throughout the process. I wish you all the best in your new home and if we can help you or anyone else you know in the future, please let us knowKind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Billericay office

Billericay officeSo very helpful and hard working. I can't thank, Greg, Grace and Wendy enough for the time they gave in marketing our property.

Robin Β· 16 April 2019

Agent replied Β· 29 December 2024

Dear Robin,Thank you for taking the time to post you 5 star review regarding the team in Billericay .Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Worth every penny

A little more expensive than their competition but well worth it. Tried another estate agent first and wasted 12 weeks. Would use them again, without hesitation.

MR Β· 19 October 2017

Agent replied Β· 29 December 2024

Dear Mr Meadcroft,Thank you for taking the time to post your 5 star review. As a company we try to promote a premium Brand with a Premium service. I wish I could take you out with us to all of our valuations to let our future potential sellers of your experiencesthanks againRob wadeAssociate Operations Director.

5/5

Trustpilot

I have been dealing with Talia

I have been dealing with Talia - I must say that she hasBeen more than helpful. She keeps in constant contact with me - unlike many Agents - I am sure she is an asset to your Company. Kathy Webb

Kathleen Β· 28 September 2022

5/5

Trustpilot

Excellent service

The initial phone call was most professional as was our first meeting. The property brochure was of an exceptional standard. Now all we need is a buyer!!!

Mr Β· 25 September 2015

Agent replied Β· 29 December 2024

Dear Mr & Mrs McGorrighan,Thank you very much for posting your review and giving 5 Stars to both our professionalism and quality of our marketing. We take immense pride in both and are delighted when our customers recognise that their decision to use Douglas Allen has been vindicated. We never underestimate the choice that someone has when it comes to choosing their estate agent and I am glad you have been impressed so far, I am sure the buyer you want is not now too far behind!Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Felt listened to and not pressured to make instant decisions

I have felt supported through the process so far and have been able to take things at my pace rather than feeling rushed by someone else's agenda.

Mrs Β· 29 June 2015

Agent replied Β· 29 December 2024

Dear Mrs Chappell & Ms Langley,Thank you for making the effort to post your review regarding your experiences with Douglas Allen so far, I am very pleased that everything seems to be to your satisfaction and progressing at a pace you feel comfortable with.Kind regards,Jon Holden, Managing Director, Douglas Allen

5/5

Trustpilot

I had a very pleasant experience with…

I had a very pleasant experience with Joanna Martin, she is a reliable agent and very dedicated in what she does, she was patient with me and explained everything to me. Thank you very much JOANNA MARTIN I recommend it with confidence

Loredana Β· 5 June 2022

5/5

Trustpilot

Wonderful experience

Very friendly, informative and considerate people. Would highly recommended coming here to a freind. I was helped by nabeel Ali, joe, jat, jas and Cali.

Claudia Β· 6 November 2017

Agent replied Β· 29 December 2024

Dear Claudia,Thank you for your 5 Star review. I hope you have a lot of friends that you can recommend to us as I am sure that Nabeel, Joe, Jat, Jas and KAlly would be able to help them as they helped you.Good luck in your new home Rob WadeAssociate Operations Director

5/5

Trustpilot

Very helpful through out the whole…

Very helpful through out the whole procedure and someone was always at the other end of the phone when advice was needed.

MR Β· 11 October 2019

Agent replied Β· 29 December 2024

Hi Mr Lowry, Thank you for posting your 5 star review expressing how helpful Douglas Allen have been.Thanks againRob WadeAssociate Operations Director

5/5

Google

I could not have asked for a better experience when selling my house with Douglas Allen Billericay Branch. Received top service from start to finish. All staff were extremely professional and the communication was exceptional. Would highly recommend.

Kate Β· 25 October 2022

5/5

Trustpilot

100% best service

Emma from chadwell Heath has recently found my perfect family home n the service I've received been good. Best I've had thank u so much!

M Β· 18 April 2016

Agent replied Β· 29 December 2024

Dear Mr Khan, thank you for your kind feedback about Emma at my Chadwell Heath office, as a company we remember that finding the right property for our buyers is the key part of the buying experience, Whilst we deal with many clients on a daily basis it is always our aim to fully understand the individual and help them achieve their dream move. I will pass the feedback to Emma and the team Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Will nash

Wills service has always been great, have used him for our initial mortgage & remortgage. Lovely guy, very efficient & great advice. Would highly recommend!

Fay Β· 9 January 2016

Agent replied Β· 29 December 2024

Dear Ms Parsons,Thank you for your 5 Star rating of Will. I realise that there are many mortgage brokers in banks, building societies, online and in other estate agents however year-after-year Will delivers better than anyone else and helps more than anyone else as the tremendous comments on TrustPilot bear testament to.Thank you very much for your custom.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

New house

Matt wilkins has been very helpful phoning people if I had question and it's been a joy buying my next home through them.

Louise Β· 27 June 2018

Agent replied Β· 29 December 2024

Dear Louise, Thank you fro your feedback on Matt Wilkins at our Epping office, we are always here to ensure that any questions that you need answered and dealt with. Thank you again fro buying through Douglas Allen and I wish you all the best.Kind regardsPaul Ingleton - Associate Operations Director

4/5

Trustpilot

Great service

Provided honest feedback and professional service throughout. Listened to feedback when given and acted upon it. Got us a buyer after our first open house.

Mrs Β· 13 September 2015

Agent replied Β· 29 December 2024

Dear Mrs Wragg,Thank you very much for your feedback. I am pleased to hear that you were happy with our service throughout the transaction and that the Open House was so successful. We take a lot of pride in the way we set these up and I believe our formula to be unique.Sincere thanks for your custom.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

They smashed my expectations of estate agents!

Excellent service, meeting all our needs. 200% satisfied! Having experienced the services of other estate agents, we have found Douglas Allen to be far superior.

Alan Β· 21 May 2015

Agent replied Β· 29 December 2024

Dear Alan,Wow, even I'm impressed with 200%!!Thank you so much for taking the time to post this review - it means ever so much to my staff and I that our efforts to be the most helpful and effective estate agency chain are being noticed and appreciated.Best wishes, Jon Holden, Managing Director, Douglas Allen

5/5

Trustpilot

Excellent Service

From the initial meeting I had a very warm reception. Told me what they could do for me and it's fair to say they delivered!

Angelina Β· 5 March 2015

Agent replied Β· 29 December 2024

Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen

5/5

Trustpilot

We received very good and honest…

We received very good and honest service. We would thoroughly recommend using Greg at Douglas Allen.

Carol Β· 7 January 2021

Agent replied Β· 29 December 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Transparent

Transparent, friendly, helpful, honest and good communication! Couldn’t ask for more!

Sam Β· 13 December 2021

Agent replied Β· 29 December 2024

Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Property Rented professionally

Abbie Wilson, your Lettings Advisor, who worked with us to let our property was very outstanding and we found her immeasurable helpful.

Godwin Β· 29 June 2018

Agent replied Β· 29 December 2024

Dear Godwin,Thank you for taking the time to post your 5 star review regarding Abbie in our letting team. Abbie takes great pride in trying to help her customers as much as she can and it was nice to see she helped you get a positive result.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Many thanks to Mr Syed

I met Mr Syed a few months ago. I bought my first house with his help. From start to finish highly professional and approachable. He kept me informed every step of the process. Highly recommend. Will use again in future.

Mahin Β· 16 May 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Douglas Allen's Google reviews

Questions about Douglas Allen Billericay

How many reviews does Douglas Allen Billericay have?

Douglas Allen's Basildon office has 1,871 reviews across two platforms: 119 on Google, 1,752 on Trustpilot (across the whole business).

What is Douglas Allen Billericay's rating?

Douglas Allen Billericay is rated 4.7 out of 5 across all 1,871 reviews, and 4.8 out of 5 on Google from 119 reviews.

Where is Douglas Allen's Basildon office?

Douglas Allen Billericay, Cumberland House, 129 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH.

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