5/5
TrustpilotGreat service.
Michelle and her team from Chadwell Heath branch were friendly and did a great job selling my property. I am very satisfied.
Trusted Agent profile · Basildon
Douglas Allen Billericay reviews in Basildon
★★★★★
1,899 reviews across 2 platforms
Cumberland House, 129 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH
Douglas Allen's office in Basildon, at Cumberland House, is rated 4.7 out of 5 across 1,899 reviews on two platforms, including 146 Google reviews rated 4.8.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI have been very impressed with the …honesty and professionalism...
I have been very impressed with the service, approach, professionalism, honesty and general support by Ammer Haroon in our journey finding somewhere to buy. The process can be somewhat frustrating but his assistance and approach really makes such a difference. I would recommend you speak to him whether you are looking to buy or sell.
Agent replied · 29 December 2024
Hi RME,thank you for your comments regarding the Honest, professional and transparent service that you received from Ammer in the Ilford Office.Thanks againRob wadeAssociate Operations Director
4/5
TrustpilotExcellent service
Douglas Allen treated me with respect and professionalism. I was helped pretty much by everyone, but I dealt specifically with Abbie and Chloe. They were both helpful, polite and professional. I particularly appreciated Abbie's efforts and availability when it came to the nitty-gritty of dealing with the contract between me and the tenants.Thanks
Agent replied · 29 December 2024
Hi Evary,Thank you for taking the time to post your review regarding Chloe and Abbie in our Letting Department.I was pleased to see that they have give you a premium service and covered the key points with you.Thanks againRob WadeAssociate Operations Director
5/5
GoogleClaudine was amazing in every way! So helpful and attentive, amazing service with a smile! Couldn’t have hoped for better.PositiveProfessionalism
5/5
TrustpilotLinda at Douglas Allen was fantastic
Linda at Douglas Allen was fantastic. Her persistence prevented the sale from falling apart on several occasions. Not only did she nip at the heels of every party in the chain she also kept us well informed and assured that everything was moving in the right direction.
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotPurchase completed.
Many thanks to Jayden Campbell for his help and support in the purchase of my flat. A very helpful and professional agent. Thank you!Elide Robinson
5/5
TrustpilotI would recommend Douglas Allen to…
I would recommend Douglas Allen to absolutely everyone searching for their ideal property. More importantly I would recommend people interested in buying a property to go see Hasan Anwar his customer service skills are second to none and he actually makes the effort to cater for your needs when viewing a property.
Agent replied · 29 December 2024
Dear Sajaad, Catering for your needs is the key to really being able to help you find your home. We pride ourselves on ensuring we fully understand how we can help, then following this through until you are settled in. I will pass on your thoughts to Hasan and wish you all the best for the futureKind regardsPaul Ingleton - Associate Operations Director
5/5
TrustpilotBasildon - Abbie Wilson / Chloe Costa
Basildon - Abbie Wilson and Chloe CostaA Big Thank you for Abbie and Chloe for organising the let of the property within a short time. They were very friendly and professional and had answers for all the queries. It was a pleasure to deal with them and I would not hesitate to recommend them
Agent replied · 29 December 2024
Dear Rajasekar,Our aim is to always Let a property in the shortest possible time whilst achieving the best Monthly rent possible. We are fully aware that whilst a property is standing empty it is not being productive and therefore costing you at the same time. I know the lettings team will always be on hand to ensure that any questions you have are fully answered and updated.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotI was after some investment advice and…
I was after some investment advice and got everything I needed and more from Woodford. Thanks to Owen Steve and Sheryce
5/5
GoogleReally friendly team definitely recommend
Agent replied · 24 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Douglas Allen.
5/5
TrustpilotThank for Douglas Allen Barkingside.
Thank for Douglas Allen Barkingside.. What a team we became familyThank you Ammer Kailesh Michael Bill you all went that extra mileAndrew Bilby for keeping it all togetherWoodford Green Steve and Keith for holding the flatWe thank you all.. for making this possible for our mum Ruth to have a new journey.. 🙏
Agent replied · 29 December 2024
Dear Maxine, Thank you for adding your thoughts on both our Barkingside and Woodford Green offices, I really hope mum is enjoying her new flat and all is going well.We always try to go the extra mile and ensure where possible the sale moves to a successful completion, having our sales progressors certainly helps to iron out any issues whilst keeping you regularly updated.Kind regardsPaul Ingleton - Associate Operations Director
5/5
TrustpilotWe bought with Douglas Allen and they …
We bought with Douglas Allen and they were extremely efficient and professional throughout the whole process. Were it not for Steve being prepared to go the extra mile we would not have been able to buy our house. I would thoroughly recommend them. Furthermore we used their mortgage advisor Will who was fantastic.
Agent replied · 29 December 2024
Dear Suzannah,Thank you very much for taking the time to post your 5 Star review of our Woodford Green office regarding the purchase of your home and how they helped you arrange your mortgage. On behalf of us all I would like to wish you many years of happiness there.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotHave dealt with Ola and would recommend…
Have dealt with Ola and would recommend him as an agent. Promptly dealt with any queries I had and was always polite ans helpful.
5/5
TrustpilotGood experience!
Had a pleasant experience dealing with Joe and the other agents at the Barkingside branch during the purchase of my new flat. They were able to resolve issues effeciently and had good knowledge of the area and the property. Would recommend them to help you find a property that suits you!
Agent replied · 29 December 2024
Dear Warren, I am so pleased that Joe and his team at our Barkingside office helped you have as you say a pleasant experience when buying your new flat. Having the knowledge of the area and being available always helps to ensure that any issues that occur can be resolved quickly and efficiently.I wish you all the best in your new home and please let everyone know how we can really help.Kind regardsPaul Ingleton - Associate Operations Director
5/5
TrustpilotNatasha
Natasha, who provides the "Sales Progressor" role for local sales, has done a fabulous job liaising between solicitors - to chase them down along the whole chain to enable exchange to take place. Certainly not an easy job! Thanks to Douglas Allen we have had a pretty straightforward and stress-free experience :)
Agent replied · 29 December 2024
Hi Linda,thank you for taking the time to post your 5 star review regarding Natasha our sales progressor for the Chingford office. Natasha work tirelessly in the background to help get our sales to the point of exchange and to make it as stress free as she can.Thanks againRob WadeAssociate Operations Director
5/5
TrustpilotExcellent and friendly service
Douglas Allen offered the best looking brochure and widest scope of buyers available. They quickly had viewers in and we've had an offer within the week. They have an "after-offer" team to progress the sale so we hope this part of selling will be just as good as the first part of our experience!
Agent replied · 29 December 2024
Dear CJ,Thank you for your complimentary comments regarding our brochures. Not all estate agents go to the lengths that we do to provide the very best marketing which increases the enquiries we get from buyers. As you have discovered, this really works with the viewers and Offer you have received within the 1st week alone!I wish you every success with your move and thank you for choosing Douglas Allen to help you.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotThe staff at Douglas Allen Woodford are…
The staff at Douglas Allen Woodford are great. Helped me on a purchase of a house with great commitment and customer service. Great help especially from Aseena at Woodford, very professional & kept me informed throughout the negotiation process. They genuinely care about service if you are committed. Highly recommend to others.
Agent replied · 29 December 2024
Dear Mr Farhan Normani,Many thanks for your 5 Star review regarding our Woodford Green team and in particular Aseena there. We are very glad we were able to help you purchase your new home and I wish you much happiness living there.Kind regards,Jon Holden - Managing Director
5/5
GoogleHad Ant Ayres value my home, very professional and communication was clear. Highly recommend him personally and Douglas Allen as a company.
Agent replied · 24 October 2024
Hi Gavin, Thank you for leaving a review! It's great to hear how positive your experience has been and how professional Ant was when valuing your home. Best wishes, Douglas Allen.
5/5
TrustpilotDid the job
Second time of using this estate agents. On this occasion communication was good and professional. Simon, the manager and his staff were excellent throughout. A special mention for Janine who dealt with the follow up process after we had secured a buyer. Her help in securing exchange of contracts was exceptional, thank you.
Agent replied · 29 December 2024
Dear Mr Couchman,Thank you for taking the time and trouble to post this 5 Star review of our Loughton office and to recognise Simon and Janine especially. We fully appreciate that you are spoilt for choice when it comes to choosing an estate agent which is why we really do set out to provide a service that is genuinely second to none which customers like yourself can benefit from through excellent results and superior levels of service.On behalf of the whole team, thank you very much for your custom and we look forward to welcoming you back for a 3rd time!Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotHi we had a lovely hostess From Hend / Ouassim
Hi we had a lovely hostess which her name is Luisa she was great she was probably she was :-) she showed us every single thing in the flat what is needed from us and everything else she was great and her job and she was professional well done to see you and definitely because of her we recommend this company Basildon
5/5
TrustpilotBrilliant service
David, through his experience put our flat on the market and done all the viewings in one day - his honesty and professional knowledge put us at ease. Chelsey then took over and helped push the sale through even though others made things difficult (ie management companies) - we have used these guys before and would definitely use them and recommend them again.
5/5
TrustpilotGreat service from Michael.
I recently spoke with an advisor named Michael from chadwell heath. He has been extremely helpful and is really knowledgeable! As young parent it was great to get quick and easy answers to my questions. Once I sort out my financials I will definitely be using Douglas Allen. Kind Regards,Arun M.
Agent replied · 29 December 2024
Dear Arun,Thank you very much for your 5 Star review and endorsement of Michael at our Chadwell Heath office. As for sorting out your financials, it's definitely something we may be able to help with. Please call Michael who will book you to see one of our experts, his advice is completely free of charge!Regards,Jon Holden - Managing Director
5/5
TrustpilotPrompt and professional help
We have been very happy with all the assistance Sheryce, at Douglas Allen has given us. She has been brilliant, especially in helping us to move things along quickly, and very pleasant, prompt and professional in all her work. Thank you!
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
Trustpilotwould recommend Douglas Allen…
We found Chloe & Abbie to be very helpful to us, nothing was too much for them both, when contacted they responded very quickly, and answered any questions we may have had.I would recommend Douglas Allen to friends and family, and would like to thank them both for their hard work.
Agent replied · 29 December 2024
Dear Chrissy,Thank you very much for your kind words and 5 Star review of Chloe and Abbie at our Basildon Lettings operation, it will mean an awful lot to them and the knowledge they were of such assistance with your move.Kind regards,Jon Holden - Managing Director
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