Douglas Allen Billericay reviews in Basildon

★★★★★ 5/5

Trustpilot

Excellent, especially Janine Briggs

From start to finish Douglass Allen were execellnt when it came to selling our property. Janine Briggs especiialy help cordinate the whole processs keeping in contstant touch with updates. Her true professionalism shone through and nothing was a problem. I would highly recommend Janine and her team to anyone looking to buy or sell their property.

Dave · 13 March 2017

★★★★★ 5/5

Trustpilot

Gita VJN

I take great pleasure in writing this comment for this Company. Lucy is a great asset for them and its a great pleasure dealing with her. She went that extra mile to secure a property for us. Very pleased with the Customer Service we received from her and looking forward to have more more interaction with her. Very commendable indeed. Thank you so much Lucy♥️

Geetha · 17 March 2023

★★★★★ 5/5

Trustpilot

Ann Marie

Ann Marie, Stuart And Andy have made the process of buying a house so simple and streamline it’s been an absolute pleasure working with all three. They are all very attentive and make it a conscious effort to make the customer feel comfortable and confident about their decisions at all times. Thank you once again for all your help.

Nandunica · 2 August 2024

★★★★★ 5/5

Trustpilot

Douglas Allen Barkingside - Very Helpful and Professional

The Douglas Allen team were very helpful and knowledgeable throughout the process of selling my home and buying a new property. They were very professional throughout and sought to resolve any issues immediately, despite the challenges presented.They worked as a team and ensured someone was always available to respond to queries. Many thanks to Chloe Brito, James Edge, Trejuan Simpson, Chelsey Baldwin and Joe Bradley. Your efforts are much appreciated.

Radicalie · 9 September 2022

★★★★★ 5/5

Trustpilot

Stewart was very supportive whenever I…

Stewart was very supportive whenever I came. I rate your service 5stars. Wish you all the best.

Sharda · 6 April 2024

★★★★★ 5/5

Trustpilot

I mainly dealt with Jordan and Joe who …

I mainly dealt with Jordan and Joe who were an absolute pleasure to contact. Their professional, understanding approach, where nothing was too much trouble made the whole selling process far less stressful. My thanks to Tanya and robin who mediated between the buyers and my solicitors. Thank you for your hard work. An excellent team

Fay · 30 August 2017

★★★★★ 5/5

Trustpilot

I’m a first time buyer

I’m a first time buyer, I had good encounter with one of the property agents ( Tia ) which she was very helpful in explaining all the process as well as get me my Agreement in principle with their Mortgage advisor. Thanks Tia

Kwadwo · 13 December 2021

★★★★★ 1/5

Google

Called to arrange a viewing for a property at 1200 on the Saturday. Made a couple of calls to arrange it. On the Saturday gave then a call at 1205 while waiting outside of the property. Manager Wayne did not have a viewing listed and asked who I arranged it with. I let him know that it was with Spencer. He gave Spencer a call and called me back. The viewing was not apparently confirmed and the property also has an agreed offer on it. Be sure that your appointments are confirmed in writing if you want to view a property. At no point was o told the viewing would not be going ahead. The manager Wayne was very apologetic and handled the situation well on the phone. However I travelled about 20 miles to view this property so am not particularly happy.NegativeProfessionalism

Jack · 25 October 2020

★★★★★ 5/5

Trustpilot

I dealt with Shana who was really…

I dealt with Shana who was really lovely and helpful. She was very informative, knew the area like the back of her hand and genuinely showed an interest in us as people which is rare these days... I'd recommend asking for her if you're looking to find your dream home

Iain · 13 March 2020

★★★★★ 4/5

Trustpilot

Dauglas Allen Basildon Branch

Simon at Basildon Branch was very professional and provided us with all the information we wanted. We agreed on sales after the open house which was pretty quick and credit to their advertising power. I will recommend Dauglas Allen Basildon Branch to family and friends in future. Thank you Simon and your great team.

Daniel · 25 September 2017

★★★★★ 4/5

Trustpilot

New to Douglas Allen

Having been unhappy with present estate Agent, have switched to Douglas Allen, and have been in contact with Emma at Chadwell Heath Branch, who, gave me more help and information than I was getting elsewhere, therefore we look forward to selling our house through yourselves, and thank Emma for steering us in the right direction.

Lynn · 26 August 2015

★★★★★ 1/5

Trustpilot

I do not recommend

I would not recommend this company even if you are desperate to sell your property. They approached me to list my property and when I said the price that I want is £345K for a new build 1 bed flat 77smq on a main road, they suggested that I am not going to achieve even £300K. This is even less than what I paid when I bought the flat in 2019!They are just looking for an easy sale without much effort.Also, they keep suggesting their mortgage adviser who is apparently working in their branch through a partnership as the best specialist in the area. When I had a chat with her and mentioned that I used L&C mortgages before, she said that "they are not that good, don't they", well they are actually amazing and FREE. When the sales agent spoke with me it sounded more like he tries to sell this lady's services than helping me to sell my flat. Honestly, this is a horrible and very stressful experience, especially for a first-time seller, who is trying to make their next move.

Emanuila · 16 February 2023

★★★★★ 5/5

Trustpilot

Fantastic service and very helpful…

Fantastic service and very helpful indeed. They also continued to be helpful once I had decided to buy a property with another agent as I felt that was the right one, which is a level of professionalism which is impressive (for example by recommending a surveyor). Particular thanks to Aseena and to Stephen.

Jack · 14 April 2018

★★★★★ 5/5

Trustpilot

Waseem Khan - East Ham Branch

I had a wonderful experience in the East Ham branch. The staff were friendly and helpful but especially Waseem Khan who we dealt with mostly on this occasion. He was patient, informative and listened to what we were looking for. I thoroughly enjoyed the expereince and look forward to working with him again soon.

Tricia · 14 October 2016

★★★★★ 5/5

Trustpilot

First Class Service

I am so very impressed with the outstanding service that Joanna Martin from Douglas Allen (Basildon) has provided me with. First class professional help & support in renting my properties. Joanna is highly competent & exceptionally knowledgable in her field. Honestly can’t praise her enough. I am so happy with the work that Joanna has carried out on my behalf. Very commendable indeed.

Maria · 4 March 2023

★★★★★ 5/5

Trustpilot

We were very happy with the service…

We were very happy with the service from Douglas Allen. They were very efficient and also very quick to get back to us on any issues. We would like to say a special thank you to Rachel Newland, Robin Bowden and Tanya Keene who were an absolute pleasure to work with.

Sam · 23 April 2019

★★★★★ 5/5

Google

Caroline has been extremely professional in our search for a new home. I would definitely recommend using Caroline at Douglas Allen

Penny · 29 November 2023

★★★★★ 5/5

Google

Dan and his team at Douglas Allen Billericay where really helpful and professional and went that extra mile to make sure that our sale completed on time, i would recommend them to anyone, thanks again for being so helpfulPositiveResponsiveness, Quality, Professionalism, Value

Karl · 25 October 2021

★★★★★ 5/5

Trustpilot

bought a house in woodford green

I would like to say thank you very much Kaleesha from woodford green branch. You really helped me alot through out my buying house process. it was my first time and you made it easy kept me informed at each level. I would also like to say thanks to Nash he also helped me.

Khuram · 5 October 2015

★★★★★ 5/5

Trustpilot

Thank you to Michelle and the team at…

Thank you to Michelle and the team at Douglas Allen. They have provided a fabulous and efficient service, everything happened as they said it would. I was kept up to date with everything throughout the process and everything went very smoothly. The help and support was very much appreciated.

Liane · 24 January 2020

★★★★★ 5/5

Trustpilot

Top quality service

The service we received from Denise was fantastic. She went above and beyond to make the process run as smooth as possible. She made a stressful process a lot more manageable and I will be recommending Douglas Allen to friends and family

Miss · 12 October 2021

★★★★★ 5/5

Google

The team at Douglas Allen helped with both sale of our house and the purchase of our new property. I cannot recommend them highly enough, they made the whole process stress free. We were kept fully up to date with proceedings and Donna, Anthony and Natasha were always available for both advice and help.

Matt · 25 October 2023

★★★★★ 5/5

Google

We started looking for a property just 2 months ago and since registering with Douglas Allen Billericay, we have been fortunate to have been looked after by the branch manager Caroline. In this short time, she has been endlessly proactive, engaged, insightful and responsive. Always professional but with a real charm that makes her a pleasure to be house-hunting with. I could not recommend her more highly.

Becka · 29 December 2023

★★★★★ 5/5

Trustpilot

Very pleased with the level of service…

Very pleased with the level of service they provided us with. Caroline and Alex were extremely helpful.

Ozgur · 5 February 2024