Trusted Agent profile · Basildon, Essex
Verified
★★★★★
556 reviews across 1 platform
28 Southernhay, Basildon, Essex, SS14 1EL
Part of Balgores, see every office.
Balgores's office in Basildon, Essex, at 28 Southernhay, is rated 4.7 out of 5 across 556 reviews on 1 platform, including 556 Google reviews rated 4.7.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleWe are bought a property through Balgores Basildon The team has been very helpful throughout. Dillan especially has been very helpful providing us with updates when needed and is just a phone call away. Dillan was showed us around the …
Good morning, Thanks for your review. It's great to hear that you found our team to be so helpful! We'll be sure to pass your feedback on to Sarah, Dillan, and the team. … More
5/5
GoogleSophia was amazing at showing us around arranging last minute
Hi Eugenie, Thank you for your kind feedback. We’re delighted to hear that Sophia provided such helpful support during your viewing and was able to assist with arranging things at short notice. It’s great to know she helped make the experience smooth and positive with the Basildon estate agent team. We really appreciate you taking the time to share your thoughts. Kind Regards, Balgores Basildon
5/5
GoogleI had a great experience letting a house in Basildon through Balgores. The process was smooth from start to finish, and I always felt well-informed and supported. A special thanks to Louis Zetter, who was incredibly helpful throughout, …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Basildon … More
5/5
GoogleI had a great experience, warm welcome and they made all the process in purchasing a smooth one. Gemma was of great help, explained everything for my understanding and gave more encouragement when needed and I will give a five star Thank you all
Good afternoon, Thank you so much for your kind review. … More
5/5
GoogleMicheal has been very helpful with our house move. From viewing through til picking up the keys, he’s provided us with very quick responses. He has clearly explained everything to us. We had done several viewings with other letting agents but Michael has been super helpful. Thank you so much Michael.
Good Morning, Thank you for your glowing feedback following your recent experience with Michael. We'll be sure to pass this on to him. … More
5/5
GoogleI've used Balgores for the second time now, and once again, the experience has been exceptional. Their service is consistently professional, efficient, and friendly. I’d happily recommend them to friends and family. A special mention to Ana …
Good morning, Thank you for your review! We're happy to hear about your exceptional experience with our Basildon branch. … More
5/5
Googlehis is my second time using Balgores, and once again, the service was absolutely brilliant. I wouldn’t hesitate to recommend them to all my family and friends. A special thank you to Ana Tormey, she’s outstanding! Incredibly helpful, …
Good morning, Your positive feedback is appreciated! … More
1/5
Google3 bedroom terraced house to rent Wickhay, Basildon, SS15 Enquired about a £1,600pcm property today and had a genuinely poor experience with one of the agents. Before I’d even finished stating my income, he’d already decided we “couldn’t afford it” defensive and dismissive from the very start of the call. When I pointed out we currently rent at £1,800pcm and were approved for that, he looked up an old income figure from about a year ago and used it against me, despite it still being above the property’s £48,000 threshold. Our current income is well above that. I even offered to go back over the call so he could actually hear the numbers properly - he cut the call not long after. When I said there was no point continuing and ended the conversation, he claimed he was “just giving advice.” That’s not what a defensive, dismissive tone from the first ten seconds of a call looks like. Poor communication and worse conduct. Wouldn’t recommend if you want a straightforward, professional enquiry.
5/5
GoogleGemma has been amazing from the beginning of my house till the end. She explained everything about the mortgage clearly and calmly; always willing to help whenever i encounter problems. She is an amazing person. …
Good afternoon, Thank you very much for taking the time to leave us a review. … More
1/5
GoogleFirst time I view a property with them, I meet the rudest agent (Sofia) I've ever come across. Second time I have a viewing with them, I turn up at the property, and no one's there, called them to find out they cancelled my appointment. No email or message left to inform me. Needless to say, I see how unprofessional they are, I won't be viewimg any more properties by this agency not recommend them to anyone.
5/5
GoogleI had the pleasure of going through the process of viewing a property all the way to purchase completion with the help of Ruby. She was amazing at helping us through the process and answering any queries we had. Couldn’t recommend her and Balgores enough!
Hi Stace, Thank you for your wonderful feedback. We’re delighted to hear that Ruby provided such dedicated support throughout your journey, from your first viewing right through to completion. It’s great to know her expert property guidance and clear communication helped make the moving process straightforward and gave you confidence every step of the way. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Basildon
5/5
GoogleThe staff at Balgores Estate Agents Basildon were very helpful and professional. I had a few hiccups along my journey and they were quickly sorted out. I cannot thank them enough. …
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Gemma, Sarah and Will. … More
5/5
GoogleJust wanted to thank Harrison Thorne personally for being so efficient, from taking the first phone call for viewing, viewing confirmation and then taking the offer, and everything after this, …
Good afternoon, We’re delighted to hear about your positive experience with Harrison. … More
5/5
GoogleWe brought our property through the Wickford branch, but Sarah from Balgores Basildon was who we dealt with until completion. We cannot fault Sarah. She was absolutely amazing. Such a pleasure to deal with and got the job done. We are forever grateful!
Good afternoon, Thanks for your review, we're delighted you were happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleJoe Dixon recently helped us sell our home. He found us a buyer very quickly and was super supportive with the ups and downs of the process. Would definitely recommend Joe and the Balgores team and would use them again in the future.
Hi Grace, It's great to hear about your positive experience with Joe. Thanks for taking the time to leave us feedback, and for recommending us. … More
5/5
GoogleI met Ruby at a viewing on the property im purchasing. She has been extremely helpful. I asked questions and she promptly came back with the replies. I have also had communication with Dillon and Paul via phone, both have been very helpful. Very professional team thankyou Davina
Hi Davina, Thank you for your kind feedback. We’re delighted to hear that Ruby was extremely helpful during your viewing and provided prompt, clear responses to your questions. It’s also great to know that Dillon and Paul were supportive and professional over the phone, helping to keep everything moving smoothly. We really appreciate your positive comments about the Basildon estate agent team. Kind Regards, Balgores Basildon
5/5
GoogleJoe Dixon and his colleagues did a fantastic job in marketing and selling for us. Really went above and beyond, especially as we had had a bad experience with a previous EA. Could not recommend Joe and the Balgores team more highly.
Hi Michael, your positive feedback is greatly appreciated. We're thrilled to hear that Joe and the team went above and beyond in marketing and selling your property. … More
5/5
GoogleThroughout the whole process of searching for a house Michael was fantastic and he really did go the extra mile to help me in securing a property. …
Good afternoon, Thank you ever so much for your lovely review. We're thrilled to hear that … More
5/5
GoogleMy partner and I have been dealing with Ruby who has been helping us find a property to buy. We have found her to be so helpful, polite and friendly - a huge asset to your company!
Hi Sandra, Thank you for your lovely feedback. We’re delighted to hear that Ruby has made such a positive impression while helping you with your property search. It’s wonderful to know her friendly approach, professionalism, and expert property guidance have made the experience enjoyable and reassuring. We truly appreciate your kind words and look forward to supporting you further on your home-buying journey. Kind Regards, Balgores Basildon
5/5
GoogleI want to say a big thank you to Joe Dixon who helped me every step of way from viewing properties to now buying.. …
Dear Shelley, We really appreciate you taking the time to reach out and thank us, Joe will be absolutely delighted to hear your feedback! … More
5/5
GoogleMichael has been extremely helpful and responsive while we moved forward with moving into our new house! No question was too much trouble! …
Good afternoon, Thank you for your feedback about Michael! … More
5/5
GoogleBalgores provided multiple suitable properties for viewing in a timely manner which led me to find the perfect house as well as providing a recommendation for solicitors to use. I recommend Balgores to anyone looking to find a property in the Essex area.
Hi Farhan, Thank you for your kind feedback. We’re pleased to hear that the Basildon estate agent team were able to provide suitable property options promptly and support you in finding the perfect home. It’s also great to know our recommendation for solicitors helped make the moving process more straightforward for you. We really appreciate your recommendation and your positive comments. Kind Regards, Balgores Basildon
5/5
GoogleRecently moved into a new place which Michael helped us with. The entire process from viewings to collecting keys was very smooth, Michael was alaways available and happy to help us in any way he could
Hi Sean, We're thrilled to have received your 5 star rating ! Thank you for your feedback.
5/5
GoogleI really love the way Balgores Lettings handle the whole rent process. Louis Zetter is such a great guy as he mad my rent process seamless. Balgores Lettings is one of a kind 👌🏻 …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents Louis and the team have been so … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores's Basildon office has 556 reviews across 1 platform: 556 on Google.
Balgores Basildon is rated 4.7 out of 5 across all 556 reviews, and 4.7 out of 5 on Google from 556 reviews.
Balgores Basildon, 28 Southernhay, Basildon, Essex, SS14 1EL.
