Trusted Agent profile · Basildon
Verified
★★★★★
916 reviews across 3 platforms
10 High Street, Wickford, SS12 9AZ, Basildon, SS12 9AZ
Balgores Wickford's office in Basildon, at 10 High Street, is rated 4.6 out of 5 across 916 reviews on three platforms, including 188 Google reviews rated 4.8.
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Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleLovely estate agents! Nothing was ever too much. Emma was professional, personable and extremely helpful with my viewings. Can’t recommend enough!
Thank you so much for your kind words and the fantastic 5-star review Jane. We're so pleased to hear you had such a positive experience with Emma and the team at Shenfield.
5/5
GoogleIt was a real pleasure to meet Ron during our property search, He was a breath of fresh air and we really appreciated his warmth, honesty and general approach, If only all Estate Agents where like this! Definitely support local where you can as it makes a huge difference.
Thank you, Andrew. We're delighted Ron made your property search such a positive experience. We'll pass your kind words on to him, he takes pride in warmth and honesty. We truly appreciate your support for local businesses and your recommendation.
5/5
GoogleEmma and her team exhibited great patience and professionalism in what was a rapid and not entirely straightforward transaction. Many thanks to them.
Thank you so much for leaving us a 5 star review, we truly appreciate it.
4/5
TrustpilotHarrison at Balgores
Harrison at Balgores in basildon was assigned to help me with my sale and purchase. I cannot praise him enough! Harrison was polite and friendly, made me feel at ease, listened to me rant when I was getting stressed with the whole process and did whatever he could to make things run smoothly. I am now in my new property and could not be happier!
5/5
TrustpilotHighly recommend Peter Walker and his Team.
I want to give a huge thank you to Peter Walker at Balgores Property in Upminster for his outstanding service. From start to finish, Peter was simply amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed throughout the entire process. He made everything so easy and stress-free. Peter found me a fantastic deal, and I honestly couldn’t fault the service he provided. The fact that he was always there when I needed to ask questions really stood out for me. I’ve already recommended him to friends who are looking into mortgages because I would absolutely use Peter’s services again if I ever needed to move house or get another mortgage. I also have to mention his colleague, Claire, who was just as fantastic. Together, they made the whole experience seamless. I truly can’t recommend Peter Walker and his team enough!
5/5
TrustpilotA big thank you to Peter Walker
A big thank you to Peter Walker at Upminster. Peter was recommended to me from my parents who have used him twice before, the first time being 16 years ago. Peter has been very informative for us first time buyers and showed a true honesty. Finding our first house took time, Peter was patient and remained helpful when things had to change. Fantastic communication. We were then handed over to Claire who was equally fantastic. IF we ever decide to do the house moving process again, I would use Peter again in a heartbeat.
5/5
GoogleThe team of ladies are a pleasure to work with and are always on the ball. I have been dealing with this office for over 25 years and have always been delighted with the quality of service provided. I cannot speak highly enough of the current staff who always go above and beyond whatever is required. Well done!
Thank you so much for your wonderful feedback and for your continued support over the past 25 years. Its always a pleasure working with you, and we truly appreciate your kind words about the team. We're delighted to know our service continues to meet your expectations - here's to many more years of working together.
5/5
TrustpilotHighly recommended
Couldn't recommend these enough. All amazing but especially Deepuk and Donna. We sadly had to complete the sale on my deceased brothers flat. They were so kind, empathetic and helpful. It made a very difficult process that bit easier. Was what lovely was meeting Deepuk because my brother had already started the sale with him and so Deepuk remembering my brother and their conversations. Definitely went above and beyond expectations. Thanks again!
5/5
TrustpilotGreat service
Great service. Effecient process and great communication. Balgores Secure is what really convinced me to go with them
5/5
TrustpilotWhat a fabulous team Chelmsford are…(esp Ellie)
After completing on a sale I wish to pay thanks to Ellie , Marie and the teams at Chelmsford and S Woodham Ferrers branches. Without your support and constant sheer determination, we would not have achieved our completion by the date specified. I cannot recommend Chelmsford Balgores ( Ellie) high enough. Thanks so much to you all. Xx
5/5
GoogleRecently sold my property using the wickford Branch. Ross had initially come to view and value my property and the rest was history. It was sold after the first few viewings. Ewan at the branch was my main contact and he went above and beyond. Extremely helpful and always on the other end of the line when i needed updates. I can’t fault any of the team. Mary and Sarah also have to get a mention, who were all willing to help and provide me with updates. With regards to my purchase as well, Amber showed me around and had clearly done her homework on the property and development. Many thanks to all the team and I would highly recommend using balgores to purchase or sell properties.
Good morning, Thanks for leaving us such positive feedback, we'll pass your kind words on to Ross, Ewan, Mary and Sarah. We're delighted that you chose to sell your property through our Balgores. Best wishes, Balgores Property Group
5/5
GoogleEmma and all the sales staff were from the very beginning efficient, professional, helpful and kept us informed at all times. We have nothing but praise for them.
Thank you for the 4 star rating you left our Shenfield branch.
5/5
TrustpilotExceptional Mortgage Advisor Peter Walker
Peter Walker served us very well. He is kind, respectful, patient, a great listener, and very professional. At some point, I was almost giving up, but Peter's optimism and encouragement kept me going. He is exceptional in all aspects of his work. I recommend Peter to anyone out there who is looking for a property advisor. Thank you, Peter, for making it possible for me to be a homeowner.
5/5
TrustpilotWe don’t Evan know where to start to…
We don’t Evan know where to start to explain how fantastic our broker Peter walker is. From start to finish Peter took control and handled absolutely everything. He will go above and beyond for his customers we was so lucky to have him. He is the most down to earth man and he will stop at nothing to give you the best of everything. Peter handled our mortgage, home insurances, life insurances and sadly my daily stress. Pete takes it all on his shoulders and will tell you that’s what he is there for to take the worry away from his clients and he does exactly that. He gets things done yesterday and luckily expects the same from everyone else. If you are moving you need Peter walker in your life trust me !!! I can not thank him and his team enough for all his hard work and kindness and I will forever recommend him to absolutely everyone. His skills and dealing with people is top tier. He is the godfather off mortgage brokers thanks Pete.
5/5
TrustpilotSuper broker Peter Walker!!
Me and my sister bought a property through balgores. We had the pleasure of Peter Walker who was our amazing broker. He was nothing but helpful and super informative. He went above and beyond to deliver invaluable customer service to us and would use his services again. Ensuring we were able to complete the purchase of the house at a fair price and a timely manner. Thanks Pete !
2/5
GoogleHilbury stood by,watched and did nothing but allow us to be GAZUMPED by £10k on our purchase price-we were not even offered the house at the new price and had to break contract with our own young first time buyers-Shambolic,do NOT use
Dear John, Thank you for your feedback. We’re very sorry this situation was so upsetting. As agents, we are legally required to pass all offers to our client, and until contracts are exchanged the seller is entitled to accept another offer. While we understand how frustrating this is, the decision was ultimately the seller’s and not within our control. If you would like to discuss the matter further, we would be happy to speak with you directly.
5/5
GoogleSold my property through Euan at Balgores and he was absolutely brilliant; in fact the whole team at both Wickford and Basildon were excellent!
Good afternoon, Thanks for leaving us a 5 star review. We pride ourselves on receiving positive feedback, thank you so much for recommending Euan and the rest of the team. A huge congratulations on completing the sale of your property. Thanks again, Balgores Property Group
5/5
GoogleEthan and the team at Balgores made the whole sales process very smooth. They answered any queries we had and provided a great service.
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. We will be sure to let Ethan and the team know your kind feedback. Best wishes, Balgores Property Group
5/5
TrustpilotBalgores in Romford Glenn Hardie mortgage advisor
Balgores in Romford dealing with Glenn Hardie and Claire Dartnell is amazing. I could not thank Glenn and Claire enough for their professional and calm approach towards the mortgage from start to Finish. The fact find to mortgage offer. When I couldn’t get the documents in a timely manner for one provider Glenn was very helpful by applying with another lender. It turned out to change my fortunes as i was given an offer by them within a week and am now in a strong position to complete on a house which I must complete on by 22nd March 2024 due to auction deadline.
4/5
TrustpilotMichelle from Balgores Upminster great
Michelle from Balgores Upminster was great. Conducted the viewing, and regularly kept us up to date on the purchase of house. Was able to contact her easily when we had queries or issue with the purchase. She was able to advise on other services such as surveyors without being really pushy.
5/5
TrustpilotExceptional service
At over 60, securing a competitive mortgage felt daunting, but Peter Walker and Claire Dartnell made it remarkably smooth. Their exceptional service, market insight, and proactive handling of third-party matters gave us peace of mind throughout. A genuinely pleasurable experience, thank you both!
1/5
TrustpilotAvoid
Rubbish, didn’t have a clue what was going on during the whole process, even though they controlled the whole chain! Said they would call back with more information and an update, but never did, I had to chase them again and again! Never done any due diligence on potential buyers, so they haven’t checked to see if they had mortgage offers etc. Very frustrating, I would avoid if possible. Also more expensive than others! Only went with them as they had control of the complete chain, but that didn’t help!
Hi there,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and we take matters like this extremely seriously and we'll be sure to investigate internally as to where things could have been improved. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via brad@balgoreschelmsford.com and we can organise a chat.Kind regards, Bradley Stanton, Branch Manager
5/5
TrustpilotThank you to Peter and Claire…
A huge thank you to Peter and Claire for their help on our new home. Always so efficient and helpful. Brilliant service as always. We have used Peter at balgores many times. He has been amazing as always and does not fail to respond quickly with updates or silly questions. Even when there has been issues, Peter has always managed to sort them for us. Claire was great too, anytime we got stuck Claire stepped in and sorted the glitch. We recommend their service and will no doubt use Pete again. Keep it up guys 👍🏼
5/5
TrustpilotVery thankful to the whole Balgores Team
Being the FTB, we were not clear with the home buying process, mortgage, home insurance but had preconceived notions. And then we met Balgores property team- Chris & Chloe and mortgage team Pete, Donna and Claire. As soon as we said yes to the house, they arranged everything for us and the whole process was closed in 2 months time; extremely efficient team. We asked for it and they arranged it for us like a genie. A special word of appreciation should definitely go to Pete; our mortgage advisor who answered our million queries and propositions and paid attention to even silliest ones. Highly proactive to reply emails and phone calls. Thank you so much Pete for your perseverance and the support extended. I wish all the good luck to the whole team for the future. Thank you!
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