Balgores Wickford Basildon reviews

★★★★★ 5/5

Trustpilot

Lewis and Hayley were amazing in securing us a mortgage!

Lewis Channell‑Tomlinson​ helped us with getting a great product on a mortgage where he was very informative and talked us through every step of the way. We are very thankful to him for his extensive support whilst purchasing our property as you can imagine, purchasing a property can be very stressful. Hayley Rossiter was extremely helpful and very supportive in making sure we had all the relevant paperwork so we were in the best position to receive the mortgage offer. I have to say we have had other mortgage advisors in the past, however Lewis and Hayley have exceeded our expectations and we will continue to use their services for future mortgages.

Rubina · 1 June 2023

★★★★★ 5/5

Google

Great guys at this office, very cooperative ans supportive, thank you to rebecca, chloe and talia for all the support throughout the process.

A · 30 March 2026

★★★★★ 5/5

Google

Excellent service , very helpful staff with the personal touch . Delighted to get feedback as soon as the house is viewed .

Sheila · 30 March 2026

★★★★★ 5/5

Trustpilot

We have worked with our agent in the…

We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.

Elizabeth · 21 January 2026

★★★★★ 5/5

Trustpilot

a special thanks to the team that helped us .

We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.

Om · 20 May 2023

★★★★★ 5/5

Google

Ross and the team were very efficient and professional through the whole process despite a number of unexpected problems along the way. They kept me fully informed and nothing was too much trouble. I would definitely use them again.

Karen · 22 May 2025

★★★★★ 5/5

Google

Chloe and Rebecca have been brilliant! Very professional and helpful. They responded to my queries quickly and have been a pleasure to deal with. Thank you!

Anna · 28 February 2026

★★★★★ 5/5

Trustpilot

Thanks from Charlotte & Jason

Towards the end of last year we decided to Sell our first home which we had actually purchased through Balgores Basildon 2 years prior, we also Purchased (Again) through Baglores Basildon this time around. Our first home sold for over the asking price within the first week of going live, unfortunately due to some ups and downs we did lose our first buyer, but the team at Balgores pushed on! We are very pleased with the service we received from all the staff at Balgores Basildon, From start to finish the whole team were very polite & professional, and kept us up to date with any changes or delays, we cannot thank them all enough especially for their patience throughout the whole process. (as I don’t feel I was always the easiest of client!) We would also like to say a massive thanks to Sean their in house mortgage broker he held our hands every step or the way and reassured us with any doubts we had, he went through everything step by step and made sure everything was explained to us thoroughly! Highly recommend all of them and will certainly be returning to Balgores (if I have the courage to move again) and will continue to work with Sean for any future mortgage renewals etc! Thanks to all! Charlotte & Jason.

Charlotte · 5 May 2023

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

★★★★★ 5/5

Trustpilot

Thank you so much to Maria and her team…

Thank you so much to Maria and her team for amazing hard work and support. In a short space of time they processed two mortgage application, with successful outcome. They were extremely helpful, polite and most importantly very proactive. We were getting updates from them as soon as there was a new development and explained everything clearly with great professionalism. The outstanding customer focus is central to everything they do. I will 100% recommend their service to prospective customers.Yes, Balgores has one of the best mortgage broker in their team - Maria Rhule!

Customer · 1 May 2023

★★★★★ 5/5

Google

I honestly cannot thank Balgores Rona in Wickford enough for the help and professionalism through our house sale. Special thanks to Ross who told us at the very beginning that he would hold our hands through the process and that’s exactly …

Tom · 11 October 2023

★★★★★ 5/5

Trustpilot

Dagenham...brilliant Team

I have been with Balgores for two years now. My experience with everyone in the various teams, whether in the Dagenham Branch, or elsewhere, have been very positive. For my most recent experience, as a landlord, id like to thank the Dagenham Team, especially Danny. He has been very prompt, polite, responsive, and eager to help. I reached out to him on Friday evening out of office hours, and he responded. He was helpful in guiding me through the licensing process. Id also like to thank the wider team. There is such positive and collaborative approach to their work. Danny is definitely a 5 star.

Mo · 28 April 2023

★★★★★ 5/5

Trustpilot

Balgores Romford are the Best Estate Agents ever

Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.

Muhammad · 26 April 2023

★★★★★ 5/5

Trustpilot

Having previously used a rubbish…

Having previously used a rubbish company to remortgage, I was quite apprehensive trying again until I met Daniel (early March) through my daughter’s friend. Her description of Daniel was spot on. Excellent, down to earth, cheerily, easy to talk to, a good listener, very patient and knows the business well. Daniel did exactly as promised. The remortgage process was surprisingly quick. I was kept updated. I had some stressful days but I was always reassured. Daniel was always easy to reach. In all SUPERB service. Thank you so much Daniel & Hayley. Caroline (Ilford)

Caroline · 21 April 2023

★★★★★ 5/5

Trustpilot

Excellent service once again

This is the second time we have used Michael, Michael initially did our first mortgage 5 years ago and has just assisted with our remortgage. Michael had the difficult job of trying to secure us a good deal, this was challenging especially with the bank of England rising the rates, however Michael managed to find us the best rate at the time. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in 5 years time.

COLIN · 15 April 2023

★★★★★ 5/5

Google

Popped into the Branch not really set on what I wanted, the staff were lovely, very welcoming and friendly, managed to arrange some viewings for that weekend! Answered all of my questions and made me feel valued despite taking up a lot of their time!

Scott · 30 August 2025

★★★★★ 5/5

Trustpilot

Mortgage Adviser: Gemma highly recommended

Brilliant service from the Mortgage Advice Bureau - Gemma Doganca (Mortgage Adviser). Gemma has been by my side for almost a year from viewings and offers through to purchase! She's been a consistent ally throughout (including 2 mortgage applications and offers as the first purchase fell through!) and is highly responsive and incredibly knowledgeable. She is generous with her time and is always proactive and works with your best interests in mind. Her colleague Rohima has also been regularly checking in and helped keep things moving along. Thanks both!

KP · 3 April 2023

★★★★★ 5/5

Google

Thank you to the whole team. Very reliable and consistent with their outstanding level of service. They ensured every matter were resolved and saw it through to completion

Appih · 30 January 2026

★★★★★ 5/5

Trustpilot

Mortgage Broker: Michael Gibbon

Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.

Hannah · 22 March 2023

★★★★★ 5/5

Trustpilot

Can’t recommend Paul Young enough

Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul

Kris · 20 March 2023

★★★★★ 5/5

Trustpilot

Basildon & Wickford - brilliant

Paul, Dan, Lucy, Sarah and Ross (Basildon & Wickford) were all excellent in our recent sale and purchase. It was a fairly complex case but everyone was absolute superstars and helped us from beginning to end. Dan, Sarah and Ross were fantastic with the lots of queries we had and always keeping us updated. Paul was our brilliant Insurance provider and always very helpful and Lucy was our mortgage advisor who was faultless. I cannot thanks the team enough for their relentless hard work.

EBri · 17 March 2023

★★★★★ 5/5

Trustpilot

Jody Manno was amazing estate agent

Jody Manno was amazing estate agent Made the whole process easy for me and was completely professional at all times Responds to emails and calls promptly Highly recommend using Balgores and especially Jody Manno

Thomas · 24 June 2025

★★★★★ 5/5

Trustpilot

Excellent mortgage advisor

Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.

Eleanor · 11 July 2024