Trusted Agent profile · Basildon
Verified
★★★★★
917 reviews across 3 platforms
10 High Street, Wickford, SS12 9AZ, Basildon, SS12 9AZ
Balgores Wickford's office in Basildon, at 10 High Street, is rated 4.6 out of 5 across 917 reviews on three platforms, including 188 Google reviews rated 4.8.
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Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleRecently bought a house through the Shenfield branch where Saskia and Hollie were both really efficient and helpful. Hollie our Sales Progressor went above and beyond the call of duty to chase up other estate agents and solicitors in the chain. Would definitely recommend.
5/5
TrustpilotThe best ever team
The best ever team! From the beginning and till the end was all the time saying: don't worry, we will move you! If you're are in the Peter Walker, Claire and Louise hands it's mean you are in good ones. We are so happy today! It's our first house it's our real home. Tears in my eyes! Thanks for the wonderful work! The best recommendation! Good luck to everyone!Thank you. Thank you! ACIŪ!Jurga & Eugenijus
5/5
TrustpilotWould like to say a massive thank you…
Would like to say a massive thank you to Peter Walker & Claire Dartnell, recently bought the first property through them, excellent service, highly recommend it to anyone!
5/5
GoogleI am currently in the process of buying my first property so all of this is very new to me! We are dealing with Patrick Kelly who has been so helpful, he is always happy to take my calls and updates me frequently. Rona has been nothing but …
5/5
GoogleGreat Service from Rona - we originally bought our first home through the Rona Partnership and later used their services when it came to selling - they were outstanding on both occasions. Particular thanks to Patrick who kept our chain alive through his persistence and great negotiating !
5/5
TrustpilotFantastic service
Fantastic service from Claire Dartnell and the team from start to finish. Always available to answer any questions, and provided me with updates to ensure everything went smoothly. Highly recommend.
5/5
GoogleThis organisation was professional & friendly from the start. Everyone was pleasant to speak to & responsive when things ground to a halt with solicitors in the chain. The estate agents in the chain communicated very well & special thanks go to Steve whose efforts paid off to bring this matter to completion. Thank you all.
Dear Patsy Many thanks for your kind review and for instructing Rona to sell your home. It … More
1/5
TrustpilotThey work and act in the benefit of…
They work and act in the benefit of landlords. Recommendation: Focus on tenants and service. Not to be biased Listen, communicate and fix legitimate issue
1/5
TrustpilotThe worst estate agent that I have ever…
The worst estate agent that I have ever experienced. No customer service at all, no insight into the chain, no communication, passed around the office so having to explain yourself to multiple people. How they justify their 1.5% I do not know. Save yourself the stress and use someone else.
Dear Mr White,Thank you for your feedback. We have since spoken to your partner who is selling through us currently and discussed the above regarding her sale.The trail of events on the onwards purchase is where, unfortunately through no control of ours, this has fallen through. We will continue to assist your partners sale until a conclusion has been met, and wish you best of luck with a future purchase.Kind regards,Balgores Hornchurch
5/5
Googlewe would like to say the biggest thank you to Patrick Kelly for helping us to achieve the house of our dreams. His professional manner and conduct and being there for us at all times helped us along a very very rocky road in Purchasing our …
5/5
TrustpilotAbsolutely amazing company to work with…
Absolutely amazing company to work with ive bought both my properties via Balgores and rented then via Balgores also. Exceptional customer service and always willing to help and go that extra mile! Special thanks to Toni on the lettings side. Highly reccomended
5/5
GoogleI just wanted to share some feedback on Sarah Oakley the sales progressor for our potential purchase. Sarah is outstanding in her role, she communicates excellently with all parties …
5/5
TrustpilotDonna was right on the case all the…
Donna was right on the case all the time giving us timely updates and also chasing the various people involved to get us a timely completion.
5/5
TrustpilotThank you
I've had a great overall experience with Balgores Basildon from start to finish. I can't thank Sarah enough! Her hard work and perseverance has enabled me to finally achieve exchange for completion after a long time waiting. Highly recommend!
5/5
TrustpilotThe Pride of Balgores
I was introduced to Gemma and Mackensie through Balgores whilst searching for our new home. She was able to help me arrange the best finance package more than what I was quoted by the banks by a mile. I have just received my full mortgage offer today and grateful for the hard she has put in for us. She would go above and beyond providing advice and guidance through the whole process even out of hours. I would highly recommend them both for all your financing needs.Gemma and Mackensie, thank you so much:)
5/5
TrustpilotDonna Sales progressor
Donna was our Sales progressorWasn't an easy transaction however Donna was patient, efficient and very thorough ensuring the house purchase went through without any glitches
5/5
TrustpilotI had an amazing experience with this…
I had an amazing experience with this company. Koy Tate made the moving process easy. Glad i chose Balgores Chelmsford.
5/5
GoogleOn our search for a new home we have been dealing with Ewan and he has been a fantastic help. We feel like he actually listens to our feedback when trying to find us the right property and he is open, honest and friendly which is refreshing and makes him a pleasure to deal with.
5/5
TrustpilotEmily at Balgores Hornchurch was…
Emily at Balgores Hornchurch was exceptional, she provided a seamless and a professional experience in my property search, I would rate her customer service five star, by far the best service received so far. Thanks Emily and the Balgores team.
5/5
GoogleJust a (very delayed) huge thanks to Ross at Wickford Rona who helped us from start to finish securing a legally problematic purchase of a bungalow in Wickford. It is a fabulous property and we really love it. Thank you Ross for your …
5/5
GoogleDuring our recent move, Rona were representing the house we were purchasing. All through the process I found the team to be excellent, professional and on the ball.....a pleasure to deal with. As is the way in these things, the were a few …
5/5
TrustpilotGreat communication throughout the…
Great communication throughout the process resulting in a speedy transaction! Thanks for all the hard work to your team, with a special thanks to Dwain, Viktor, Sue and Donna!
5/5
TrustpilotExcellent experience first time buyers
Lucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.
5/5
GoogleVery helpful team. I have dealt with both Shenfield and Brentwood branch to rent out and sell a home. Everything was dealt with efficiently and personally by an allocated team member. Much quicker to rent than other local estate agents and good vetting of tenants. Thank you!
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