Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBalgores Dagenham
I would like to thanks Balgores for helping me to buy my house.They were helpful throughout the process.I would like to thank especially Femi the sale adviser from Dagenham who has kept contact with me until the completion.Highly recommend.
Zubaed · 21 January 2021
★★★★★ 5/5
GoogleWe had a great experience with our purchase through Balgores Wickford, The team kept in touch throughout the process and did a great job ensuring everything went as smoothly as possible. …
George · 9 October 2023
Agent replied · 25 October 2024
Thanks for the lovely review George and we are delighted that you were pleased with the service. We hope you enjoy your new home and look forward to seeing you again in the future. Best Regards from The Team at Balgores Wickford.
★★★★★ 5/5
TrustpilotGreat experince as a first time buyer with Balgores Property.
Today we exchanged on our property using Balgores Basildon.Balgores staff Sarah, Holly and Sean had been great.Overall our experience has been very good with the service we received and being a first time buyer it was pretty daunting. They have been very clear, informative and always had our best interest. Their communication was on point and their replies via email/phone was really prompt. Highly recommend agent and you will feel assured every step of the way.Thank you and we are looking forward to our new journey in our new home.
Wai · 31 March 2022
★★★★★ 5/5
TrustpilotClaire and Glenn Fantastic
Claire and Glenn who are helping me with the mortgage and other work for me have been absolutely fantastic and I strongly recommend to anyone needing help obtaining a suitable mortgage offer to use them, they always keep you updated aswell on how things are progressing and also help to take some stress off you through the whole process, again a pleasure to the industry.
Donovan · 6 September 2023
★★★★★ 5/5
TrustpilotGreat team and excellent communication
Great team and excellent communication. We can't thank Dee enough for all his efforts for a smooth transaction. Dee was very patient and supportive on a delayed transaction. As buyers we were very happy and we would definitely use Balgores in the future.
Ms · 25 June 2019
★★★★★ 5/5
TrustpilotExcellent service and support
We had an excellent experience with Balgores Basildon. Sarah was particularly helpful in helping manage our case and get us exchanged and completed. Really easy to get in touch with and helpful.
GJ · 15 March 2022
★★★★★ 5/5
GoogleRecently bought my new house through Rona Wickford. The process was smooth and easy from beginning to end and when the inevitable hiccups did occur one call to Rona was all it took to understand the situation and get it sorted. The staff …
Joanna · 9 October 2018
★★★★★ 5/5
TrustpilotDiligent, helpful and patient
Nigel and Mackensie were diligent, helpful and patient in helping us remortgage our property for a second time - would highly recommend their broker services.
E · 29 December 2022
★★★★★ 5/5
TrustpilotExcellent team
This is the second time I have sold and purchased via Balgores, Hornchurch branch and I highly recommend them. Special mention to Dee, Viktor and Donna - very knowledgable, and responsive.
David · 21 April 2022
★★★★★ 5/5
TrustpilotBalgores Bring Results!
Balgores are my No. 1 "go to" agent whether it's selling or buying property - keeping me updated every step of the way. They have chased solicitors on my behalf all the way down the chain. This is the only agents that I've dealt with that have paid attention to every aspect of a sale or purchase and kept me updated at all times. This is especially due to the conscientious and untiring efforts of Sarah Oakley. Basically, anyone in this profession should look to Sarah Oakley to see how it should be done!I've also used Balgores for property lettings. Again, I can't fault their service in any way. Definitely one of the best agents that I've ever dealt with.
MB · 25 February 2022
★★★★★ 5/5
TrustpilotWe're so grateful to the Balgores Team
We're so grateful to the Balgores Team in Basildon! Nyall Hayford promised and delivered! He sold our flat in record time, got us a great price, and sourced the perfect new home for us to buy. Thank you so much, Nyall! Once the chain was complete, Sarah Oakley took over and what an amazing lady this is! She kept us well informed, and ensured a timely exchange and completion. Sarah, you are such a star! I believe you played an integral role in getting us into our new home by Christmas. Thank you!
Julia · 24 February 2022
★★★★★ 5/5
GoogleExcellent service from Rona’s in Wickford, especially Ross. They quickly found us a buyer with very many viewings. Due to some issues with the deeds, the conveyance took a further 6 months, but Ross helped keep both us and the buyers …
Derek · 9 October 2019
★★★★★ 5/5
TrustpilotThank you Balgores Brentwood
Thank you to Joe and his team for making the purchase of my new home a smooth one. Joe always kept in touch and updated me throughout which made buying my home a less stressful move.
Hayley · 18 June 2021
★★★★★ 5/5
GoogleHighly recommend Balgores! We had a few hiccups with our sale and everyone at Balgores were fantastic. Clear communication, proactive, and found solutions to some challenges we had.
Nikita · 22 May 2025
★★★★★ 5/5
TrustpilotThanks Michael & Grace for your help…
Thanks Michael & Grace for your help getting my property on the market and rented promptly and for your constant updates during the process.
Paul · 22 January 2023
★★★★★ 5/5
TrustpilotAn excellent service
From our first approach to Balgores Upminster branch, they have been quick, efficient and offered an excellent service. The marketing was very good and we received an acceptable offer for our property within a few weeks. Once that offer was accepted, the Sales Progressor, Donna, was fantastic. She 'walked' alongside us all of the way until completion. Very many thanks to the whole Balgores team but especially to Donna. A real star!
Linda · 19 January 2023
★★★★★ 5/5
TrustpilotDealt with Reece and he was 100%…
Dealt with Reece and he was 100% professional. Had my property rented really quickly. Well done Reece & Balgores. All the best Peter.
Peter · 17 February 2023
★★★★★ 5/5
YellExceptional service
What a brilliant team. They constantly kept me updated with the work they were doing to get my sale to completion. They are very professional, polite and friendly. Thank you to Daniel, Ross, Beth and everyone else I spoke to in the team
SueI-24 · 1 December 2018
★★★★★ 5/5
TrustpilotFantastic service provided from start…
Fantastic service provided from start to finish Pete and Claire were such a great help and made the whole process easy. Would highly recommend.
C · 6 January 2023
★★★★★ 1/5
TrustpilotI am absolutely DISGUSTED
I am absolutely DISGUSTED at a call i had with a Basildon agent this afternoon. I asked to view a property that was 10k under what i said i was looking for with the exact amount of bedrooms i want. I was told my deposit is too low, i wont find anything for what i could afford, and no one wants to sell to someone that isn't a first time buyer. He asked if i had a mortgage in principle - which i do. Asked who with and how much. Baring in mind i have only asked to view a property im not even putting an offer in. Now i dont know if i’m spoken to like this because im a women or the market really is this discriminating against second time buyers. But i am appalled. No viewing needs this much information before seeing a property. I was also asked if my current property was listed at a fair price…what on earth for? Your selling tactics needs reviewing.Will not be seeking any help or advice from these and recommend no one else doing so either.
Lydia · 18 January 2022
★★★★★ 1/5
TrustpilotPoor service
I was contacting estate agents as I was looking to purchase a property in Basildon. I contacted Balgores but despite saying I had a MIP I was forced to use their Mortgage Advisor. I am yet to have a viewing with Balgores and the service from the mortgage advisor was not the best. She was rude and failed to attend a second telephone appointment which she had scheduled with me. I did not receive a call, text or email cancelling the appointment. I was called by a member of her team to ask how it went. When I advised him of the situation he promised to contact her to find out what had happened. When he called back he explained she had been unwell and would call me the following day. Instead of a call I received an email from her stating that she was unable to work with me. I have since used another mortgage advisor and the experience was very different. I wouldn't recommend them.
Karen · 8 January 2022
★★★★★ 5/5
TrustpilotHighly recommend Balgores Romford!
Highly recommend Balgores. We purchased our home from them and then sold it with them 7 years later. Kellee on the sales side was there the whole time keeping us up to date and managing the viewings. As soon as we accepted an offer, Louise took over and was a dream. She chased up for us, was on the ball with the solicitors keeping things moving. Total dream team. Highly recommend.
Stephanie · 1 February 2023
★★★★★ 1/5
TrustpilotToo bad
If you are looking to rent a house and the landlord has placed the house with them, it is better to look for another real estate agency because that is what I do. They have nice houses but unfortunately they don't respond to any emails or phone calls I make. I don't know how they rent it but it's not normal.
Ramon · 12 November 2023
★★★★★ 5/5
TrustpilotBrilliant agency
Brilliant agency, I would recommend Balgores for their excellent service, highly professional. We were always updated with the information needed, Sarah Oakley was brilliant. A positive experience dealing with Balgores.Highly recommended.
Olga · 24 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.