Balgores Wickford Basildon reviews

★★★★★ 5/5

Trustpilot

A very smooth end to end service …

A very smooth end to end service from Balgores Hornchurch, right from the initial valuation by Deepuk Sidhu, through to numerous viewings arranged by Jaimal Jamat and others and finally the consistent and regular communication kept up with us by Donna Hickey as we moved through the various stages of the sale to completion. Whilst we don't plan another move anytime soon (!) we would certainly recommend Balgores Hornchurch Branch for anybody else considering a move. Thank you to all staff at the branch.

Rsen · 24 December 2021

★★★★★ 5/5

Google

I purchased a property from Rona and can confidently say they are an excellent estate agent with great communication skills and very friendly staff. Big thank you to Ross, Beth and Steve who together made our purchase stress free.

Joe · 22 May 2020

★★★★★ 5/5

Trustpilot

Excellence

The staff were excellent and professional,friendly and helpful. We were kept informed at all points of the process of selling the property, taking away a lot of the stress and creating confidence. They always went the extra mile to make it as easy as possible. We would thoroughly recommend Balgores to anyone thinking of selling a property

Stephen · 23 May 2019

★★★★★ 5/5

Google

Rona sold my house in Billericay. From day one communication was efficient and professional. Beth always informed me in advance of any viewings and whenever possible I was given feedback within a few days. Ross and his team were …

Julie · 9 October 2019

★★★★★ 5/5

Trustpilot

Reece was very helpful with viewings…

Reece was very helpful with viewings and explaining the lettings process in a stress free and professional manner

T · 31 May 2023

★★★★★ 5/5

Trustpilot

Amazing service, would recommend

We had been trying to get a mortgage in place throughout lockdown , however found that other company’s were very slow and Un-informative about the process. We were recommended to use Balgores mortgage adviser, and we couldn’t be happier for this decision, she has been very informative and friendly considering we are first time buyers and knew nothing about the market, when anything happened with regards to our mortgage, we were informed immediately and kept in the loop at all times, she was very accommodating to the times we could see her which was something that we had bad experience with other companies.

Megan · 24 October 2021

★★★★★ 1/5

Trustpilot

Unprofessional and illegal practices

Unprofessional and illegal practices. I was told i had to obtain a mortgage in principle from their in house mortgage broker before i could view a property even though i already have a mortgage in principle from my broker. The staff i spoke to was condescending and rude.

Bola · 10 July 2024

★★★★★ 5/5

Trustpilot

Wow wow wow amazing estate agents

Wow wow wow amazing estate agents, was so worried about selling my house as it was my first time, however Curtis and the team at balgores Dagenham made it easy. would recommend to anyone.Fantastic team.

Richard · 22 January 2021

★★★★★ 5/5

Trustpilot

Fantastic team

Fantastic team, human approach and transparent from the start, not like most estate agencies i have dealt with in the past. Daniella is brilliant , caring and professional individual and would definitely deal with them again.

JasonMan · 22 October 2020

★★★★★ 5/5

Google

We are currently in the process of buying a house through Balgores Wickford office and have now exchanged contracts. From our initial contact when arranging a viewing appointment and making an offer (with Dan) the service has been very …

Andrew · 9 October 2022

★★★★★ 5/5

Google

Rona sold our house over the Xmas period in under a month! They were very professional and ensured we got the best price and helped us reach a satisfactory move. Always helped and returned calls giving advice when needed. Thanks Rona

Linda · 22 May 2018

★★★★★ 5/5

Google

In a time when the housing market was going bonkers with the zero stamp duty, we could not have been happier with service provided by Ross and the Rona team. The first meeting was not a pushy or showy sales pitch, it was simple, clear and …

Gary · 9 October 2021

★★★★★ 2/5

Trustpilot

Terrible experience with Balgores Basildon

Terrible experience with Balgores Basildon. Try and avoid if you possibly can! After viewing a probate property (that had been on the market for months), we instantly put in an offer as first time buyers and didn’t really no what to expect. On the phone we were asked if that was our best and final, even though it was our first offer?! I was very confused and made them aware this is my first offer. Straight away they got me in contact with their solicitors for a quote, so I assumed things looked good! 24 hours went by with no news on my offer, after calling and emailing for FIVE days, I eventually was told it was a third party selling the house on behalf of the vendor… Could they not have told us this in the start to keep us in the loop!?!Another 5 days passed with zero updates and lots of chasing (including increasing our offer to asking price) while THEIR solicitor was ringing me twice a day to see if my offer had been accepted! Absolutely ridiculous and so unprofessional. What a way to get my hopes up too!Eventually after 10 days they asked for my AIP and proof of deposit so I thought things were progressing, only to be told we were basically competing with another buyer, but I was reassured that our name had been put forward to the seller as the preferred buyer and that it’s looking good.Two days later, I received a phone call that the house had been up for sale with another agent and somebody else’s offer had already been accepted. I am SO sure that this property had been sold way before we were told this and they had only just put our offer through to the vendor almost 2 weeks later! Do not trust this company. They then kept this property on Rightmove for a MONTH after it was sold, and when I contacted the other agent who ended up selling the property they assured me the sale was progressing very quickly their end. I had been lead down the garden path and I’m sure many others had been too for the month or more this was kept on Rightmove after sale.Constant bombardment from their solicitors, pushy sales tactics from their mortgage brokers, but absolutely zero contact in regards to the property. Shameful. Please be aware with both buying and selling properties with Balgores Basildon.

Kirsty · 13 July 2021

★★★★★ 5/5

Google

Excellent company for dealing with your property sale. Professional , courtesy and attentive. I can’t fault the process from listing to completion. Fabulous photos, video and online listing. All the staff are of a high standard. I have no hesitation in giving my full recommendation for Balgores.

James · 27 June 2024

★★★★★ 5/5

Trustpilot

A true professional

Jack has been a true professional in a complicated transaction. Very patient, and saw the bigger picture regards to working in the interest of his client, not just for himself! This is a truly remarkable quality.

John · 29 June 2020

★★★★★ 5/5

Trustpilot

Gemma & Rohima from.day 1 have been…

Gemma & Rohima from.day 1 have been fantastic, dream team. Everything was simple with them. Thanks highly recommend.

Marianne · 31 March 2023

★★★★★ 5/5

Trustpilot

Highly recommend

Can't recommend Ricky and the whole team at Balgores Chelmsford enough,always kept us informed and updated with everything,very helpful indeed,thank you team .

Sue · 4 October 2022

★★★★★ 5/5

Trustpilot

Michael was so informative and helpful

Michael was so informative and helpful, he made the whole process so stress free and straight forward. I am finally a home owner ...thanks Micheal..Will recommend you to my colleagues

Simi · 19 October 2021

★★★★★ 5/5

Trustpilot

A huge thank you to Gemma and…

A huge thank you to Gemma and Mackensie.They always updated me with my remortgage status.Your effort to help me is truly appreciated.Great service!Thank you.

Gwen · 16 August 2022

★★★★★ 1/5

Trustpilot

Avoid

Landlords, Tenants please avoid if you can. Balgores from Loughton and Brentwood are just waste of your time. They are very unprofessional and do not respect you. Starting from the receptionist who is rude and never passes messages or hangs up on you, and finishing on the Property Manager named Daniela Troon who never replies to the emails. Unfortunately to resolve the issue I needed to take a matter to the Property Ombudstman and TDS. I am so glad I do not have to deal with Balgores ever again.

Mateusz · 20 May 2021

★★★★★ 5/5

Trustpilot

Bought and sold through Balgores Brentwood

They say that moving house is one of the most stressful things that you can do and we can attest to that with this move! However, if it wasn't for the persistence and efforts from Blagores in Brentwood I'm not sure whether we would have got moved at all. They managed the chain well and it felt at times that things were only progressing because the guys at Balgores were going above and beyond.Massive thanks and would definitely recommend.

Will · 23 June 2021

★★★★★ 1/5

Google

Do not use these people as they are not truthful with you as i asked the question weather the property i was selling could be used for putting two properties on the land. I was told NO i was 5ft two short on the width. As Rona didn't get …

Steve · 9 October 2020

★★★★★ 5/5

Google

Wonderful, friendly, professional estate agents - Highly recommend to any one who is looking at selling their home or thinking of buying through Rona. We recently sold our home through Rona and they were fantastic from start to finish. 5* plus!!

James · 22 May 2022

★★★★★ 5/5

Trustpilot

What can I say.....truly brilliant…

What can I say.....truly brilliant experience!!! From the moment I was in contact with Reece and Charisse, their professionalism, efficiency and communication throughout was exceptional. Excellent telephone manner and always on hand to answer my questions. I was always kept abreast of developments with regards to the progress and eventual viewing of the property. I was not disappointed when I eventually saw it. So far, the process has been made less stressful and painfree - all issues associated with moving home. Email communications all done in a timely manner. I have now had the pleasure to meet another member of staff Henry. Henry's telephone manner was professional and his knowledge of the area is second to none describing various key amenities i.e. leisure attractions etc etc - all very helpful to one moving into a new area. I cannot say enough about Reece, Charisse and Henry - all great assets to Balgores Property and I would definitely recommend this company to anyone looking to rent or purchase their home. Well done Team Balgores and keep up the sterling work !!!!

VF · 13 March 2021