Trusted Agent profile · Basildon

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Balgores Basildon reviews

2.8

★★★★★

1,281 reviews across 2 platforms

28 Southernhay, Basildon, SS14 1EL, SS14 1EL

Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.

Google logo

4.7 / 5

485

Reviews on Google

This office

Trustpilot logo

796

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

1/5

Trustpilot

One star

One star .....

Phone · 28 July 2026

5/5

Google

Masum from balgros was an excellent from beginning till the end.well professional and quick response. Alwayes willing to help and explain everythingin details.he made whole process painfree and extremely easy. Will definitely recommend balgros.

Maaz · 22 May 2020

5/5

Google

Sarah at Balgores is one of a kind. She is always on top of chains and files and helps to push all files through with ease. Helpful and friendly service from all the gang at balgores.

Kelly · 22 May 2019

5/5

Google

Buying our first property and i must say we were given excellent service from them. Good communication between people involved and quick response with any issues. Thank you to sarah for making sure things went well.

Shireena · 22 May 2019

1/5

Trustpilot

Basically glorified rental scammers

Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract

Charlie · 5 November 2021

4/5

Google

Lucy the mortgage adviser was of great help to us as first time buyers who didn't know where to start from. Help us get an affordable mortgage with not much stress …

Babara · 8 October 2020

5/5

Google

I dealt mainly with Misha whom I found pleasant and very helpful, absolutely great, Could phone at anytime and if she didn’t have an answer would get back to me the …

Linda · 8 October 2020

4/5

Google

helped and guided me through the process of viewing holding deposit and still contacted after contracts were signed to see if any problems

Alex · 22 May 2022

5/5

Google

Really appreciate Lucy help, out of most companies I phoned not many did help. However again really appreciate Lucy help and thank you!!

Chris · 22 May 2022

1/5

Trustpilot

Shambles

Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.

Daniel · 15 December 2020

1/5

Trustpilot

Southampton Lettings Team gave our deposit to the landlord.

Southampton Lettings Team managed to return our deposit to the landlord by mistake instead of us and now says we have to wait until the landlord returns it. Unbelievable. Suggest you use another firm. Dishonest or incompetent

Simon · 19 May 2018

5/5

Google

This is the second time we have received a very efficient and professional service from Nigel and his colleagues. I highly recommend them for mortgages and life insurance services.

Richard · 22 May 2021

5/5

Google

I want to say a massive thank you to the Balgores Basildon team for helping me find a property which is now my future family home. …

Hammad · 30 September 2021

2/5

Trustpilot

I have encountered better customer …

I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.

Mr · 1 February 2018

1/5

Trustpilot

One * is way too generous

One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!

Patricia · 13 October 2022

1/5

Trustpilot

An absolute joke of a company I’m…

An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting

Naomi · 19 January 2021

1/5

Trustpilot

INCORRRECT WASTE OF MONEY

Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.

Anna · 22 October 2015

1/5

Trustpilot

Very bad service

Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical

Hina · 18 February 2023

5/5

Google

Very professional service, great communication, would highly recommend. Especially, Sarah O., who was with us on every step of the process and made it stress free as much as possible. Thank you

Greta · 22 May 2020

5/5

Google

Outstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you😁 …

Ayo · 22 May 2020

1/5

Trustpilot

Pushy, insulting and arrogant.

What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.

Neil · 28 July 2019

1/5

Trustpilot

Rude and don't realise what effect they…

Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.

Amy · 14 July 2021

1/5

Trustpilot

Don't waste you time to go to this…

Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.

Enza · 29 November 2019

1/5

Trustpilot

absolutely shocking no chain and messed…

absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting

James · 8 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores's Google reviews
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