5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
Trusted Agent profile · Basildon
Verified
Balgores Basildon reviews
★★★★★
1,281 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBad, avoid if possible.
If you enjoy rude customer service, then look no further but to David at the Salisbury branch. Disorganised estate agents generally - offers not passed on between members of staff, and you're not updated about offer responses.
1/5
GoogleI will never deal with this agents again.Made offer on three properties, other agent was selling cheaper then them.They don't like it and kept the seller and buyer in dark just to get their commission.CHEAP …
1/5
TrustpilotFerndown branch dreadful
Ferndown branch avoid Ben who is not honest and will use smoke and mirrors to avoid providing accurate information . ensure you check out 1% is on the final price achieved and not some unachievable figure.
5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
5/5
GoogleWe found Balgores to be professional and helpful throughout the whole process. We especially found the after sales (Sarah) to be incredibly helpful and supportive who took a lot of the stress away from us. Would definitely recommend Balgores.
1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
5/5
GoogleRecommended my partner use Balgores as I had used them before to rent out my property....both properties went on the first viewing and all the paperwork was done swiftly over email.....also I hadn't needed to worry about certificates and …
1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
4/5
TrustpilotNice experience with Emmie from…
Nice experience with Emmie from Colchester branch. She helped me to move smoothly. Signed rent with the agency and then direct contact with the landlord, however landlord is not efficient.
5/5
GoogleGreat service and highly recommend, especially the expertise of sales coordinator Sarah Oakley. From start to finish her professionalism and diligence was most impressive and appreciated.
1/5
TrustpilotAbsolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
1/5
TrustpilotThey are fraudulent
They are fraudulent. They keep your holding fee and return to tell you that your reference didn't go thru.
1/5
TrustpilotAwful service
Awful service. No feed back. One viewing in 3 months. No feedback from that. They’re getting no money fro me. Take me to court. I’ve recorded all calls. Abysmal amateurs. Need new manager.
5/5
GoogleBoth Emily and Paul at the lettings department have been very helpful. They have helped me move into my new home in such a timely manner they have made my life so much easier xx
1/5
TrustpilotAbsolute rubbish
Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts
1/5
TrustpilotAwful down valued my house by 30k when…
Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.
1/5
TrustpilotStaff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
1/5
GoogleStaff where pushy and rude. They did not turn up to a booked viewing on time, or at all if I didn't call in to chase them. Company seems very unorganised and would suggest that you avoid.
1/5
TrustpilotDo not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
Googlewhat is the worst experience of my life .. I stayed 2 months only in lies from the staff to rent a house ...
1/5
Trustpilotutterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
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