Trusted Agent profile · Basildon

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Balgores Basildon reviews

2.8

★★★★★

1,281 reviews across 2 platforms

28 Southernhay, Basildon, SS14 1EL, SS14 1EL

Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.

Google logo

4.7 / 5

485

Reviews on Google

This office

Trustpilot logo

796

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Great team! I bought and sold a property with Basildon Balgores team. Each time they were very professional, organised and kept me informed every step of the way. …

Dhanuka · 16 September 2022

5/5

Google

Good professional service and very helpful.

Manikant · 22 May 2024

1/5

Trustpilot

Inept.

Inept.Did not check the electric meter"due to COVID".Not good enough.The electric meter is dangerous.Also did not tell me about damp .Everything says get a professional trades person to check.Clearly this company is in no way professional.Total waste of money.

Mary · 8 February 2021

1/5

Trustpilot

Don't Bother to Market Properties/Respond to Requests

This company would give estate agents a bad name. They do not respond to requests for information on the properties they "market",

Andy · 8 May 2023

5/5

Google

Always a 5 star service from Balgores. I have dealt with Balgores a lot and they are always polite, friendly and very helpful. Sarah in particular is brilliant in assisting the conveyancing process to ensure it goes as smoothly as possible. Would definitely recommend.!

Zoe · 22 May 2019

1/5

Trustpilot

Rude customer service

Rude customer service, inflexible, they'll only book an appointment the night before and will only call between the hours of 8-2. So difficult to deal with. If I were you I'd find a company that is much easier to do business with.

Lisa · 18 March 2020

5/5

Google

What I liked about Balgores mainly was their staff. They were very polite and professional. Especially since i was staying in a hotel and the cost was adding up badly with every day passing, Masum Miah helped me very much when I asked them …

Vinay · 8 October 2018

1/5

Trustpilot

Don’t trust this company

Don’t trust this company. They are fraudulent.Toni Shepard and Thomas Reid unprofessional and liars. Without moral values. Stay away from them. Don’t deserve a star.

Alexandra · 25 January 2023

5/5

Google

Balgores went above and beyond! Within moments of requesting to view one of their properties from rightmove I had a young lady Misha contact me for a viewing straight away, within hours I was at the property I had seen online. Unfortunately …

Katie · 8 October 2019

1/5

Trustpilot

Very bad agency

Very bad agency. I am surprised that people choose these agencies to sell their homes. I made an appointment to see the house, I waited an hour and nobody came. Nobody has informed me that they are not going to come

Robert · 26 June 2020

1/5

Google

TO AVOID. They do not care about people and about their personal details. Disgusting service where they had us waste all day collecting all the personal documentation to send them such as bank statements, passport, proof of address, etc... …

Jose · 8 October 2020

5/5

Google

My whole experience with this company has been fantastic. I have been kept up to date frequently with every update about our mortgage. Lucy Franklin and Mackensie Walker have been very professional. As mortgage brokers, they have dealt with …

SEEWAH16 · 8 October 2020

5/5

Google

Great people very professional and friendly. Made it easy for me with no fuss. Appreciate the genuine service provided and would recommend to anyone. Ask for Michael he is youre man.

Adam · 22 May 2022

1/5

Trustpilot

Connell lettings are useless.

Connell lettings are useless.. They only care about their interests and have no regard or respect for tenants. I live in a lovely house but most of the maintenance issues are sort3d directly with my landlords . Connels Complete basket case who ignore letters and correspondence

Paul · 3 August 2017

1/5

Trustpilot

0 stars

Awful experience with Aylesbury branch. Neverending problems signing the tenancy agreement and now not resolving any of the issues with the flat. I have rented with other estate agents before and I have never had to deal with so unproffesional people. AVOID if possible.

Angela · 17 February 2019

5/5

Trustpilot

Just sold my mums home using the…

Just sold my mums home using the auction department and the staff at the Eastleigh branch are very helpful, friendly and nothing is too much trouble, they are always there to answer any questions or give advice, I would recommend them to anyone.

Annette · 16 August 2019

5/5

Google

Was very impressed with the overall service received from start to finish, from valuation to completion of sale we were kept informed of what was happening, would definitely recommend to anyone looking to buy/sell rent. Keep up the good work guys.

Ben · 22 May 2020

1/5

Trustpilot

Rude mortgage advisor birmingham branch…

Rude mortgage advisor birmingham city centre branch accused me of lying about my personal circumstances. So told them il be taking my business elsewhere, like they were bothered anyway but they won't be getting a penny from me.

Saffy · 4 March 2021

1/5

Trustpilot

Unprofessional

Unprofessional. They called me to view a house and arranged an appointment only to be told on the day and around the corner from the house that they had no record of the booking. I've since told them to remove me from their contact list

Lloyd · 8 May 2018

1/5

Trustpilot

Unprofessional service

Cancelled valuation appointment 2 hours before pre-arranged time, by email. Called to ask why the appointment had been cancelled, apparently it was the responsibility of another office to contact us, they didn't. Complete waste of time.Don't even deserve 1 star.

Chris · 28 August 2020

1/5

Trustpilot

Connell Wolverhampton

Connell WolverhamptonTerrible customer service, failed with professionalism and transparency. Avoid.

Friend · 6 February 2024

1/5

Trustpilot

poor customer service as local branch…

poor customer service as local branch staff (colchester) does not even make any effort to ratify their mistake which has caused the landlord not receiving her rent for 5 months. Very inconsiderable and unprofessional, not worth for the fee that they are charging

Leona · 17 April 2019

5/5

Google

Good experience from start to finish. Found a buyer for our property very quickly and the whole selling process with Balgores was very smooth. They kept in touch with regular updates and were always available to offer any help. All staff …

Kerry · 8 October 2019

1/5

Google

Rating only, no written review.

Vanshika · 29 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores's Google reviews
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