Trusted Agent profile · Basildon
Verified
★★★★★
1,281 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
1/5
TrustpilotDespicable!!! 3 months to receive a void EWS1
Despicable!!!I had no choice but to use them for my mortgage, as this was the lenders preferred surveyor.Over 3 months I waited for and EWS1 form. Once received, it was completed incorrectly so void.If you choose to use them. You only have yourself to blame.
1/5
TrustpilotTotally unprofessional & a shambles the…
Totally unprofessional & a shambles the letting agents in Connels Stevenage, Trish never answers her phone, took £300 off me, no sorry or nothing, had to chase them up for about 3 weeks to find out about the house we wanted to move in, worse customer care Ever. AVOID
1/5
TrustpilotClueless or Couldn't care less?
I phoned twice asking to arrange a viewing and was told I would get a call back. I never did. When I phoned the 3rd time I was told the property I was interested in had been sold.Atrocious customer service, steer clear of these clowns!
1/5
TrustpilotTheir Sales branch is good but lettings …
Their Sales branch is good but lettings is very poor and it would be advisable to stay clear of them if you are renting as they charge sky high fees and they will not help or care when you need your deposit returned. They work for the landlord not the tenant.
1/5
TrustpilotI'm from another country
I'm from another country. Trying my best to get hold of an agent to help me sell a property in Peterborough. No one wants to help.
5/5
GoogleIf you want to sell your home. Balgores are genuinely 5 star. We had the unfortunate experience of substandard conveyancers but Josh & Sarah at Balgores literally went above and beyond to ensure a smooth transition. Without them, this …
1/5
TrustpilotFirst time buyer.
First time buyer.They gave me terrible advice. Spent just under £1500 for it all to fall through and then told the money was all non-refundable.Be careful using this company.
5/5
GoogleI had the absolute pleasure of dealing with Jordan and I can honestly say that she made the process of finding my new home and getting settled in an absolute treat! She was so professional, kind, attentive and went above and beyond. She …
1/5
TrustpilotAllocated me a flat without confirming…
Allocated me a flat without confirming with me first. Didn't even know about their own break clause. Now I am -£265 as I wanted to cancel going for this flat I didn't even ask for after 2 days.
1/5
TrustpilotEdgbaston branch is the worst ever.
Edgbaston branch is the worst ever.The worst customer service and unhonest . Time waster . I don't know where is the top managment of this company.It was the nightmare experience and unprofessional !!!!!Zero star only
1/5
TrustpilotDO NOT USE!!
DO NOT USE. JULY 2017We paid for a Homebuyers survey it was a complete waste of money. They didn't spot any of the structural problems to the house. When we complained we were fobbed off . Wish we had just saved our money and paid for a much cheaper valuation
1/5
TrustpilotFalsely advertising properties
Falsely advertising properties by leaving out key details. Drove an hour to view property to be told the building the property was in was being knocked down in 2 years or so. Completely wasted my time by not mentioning key information in the listing or on the phone.
1/5
TrustpilotNEVER USE
These estate agents are a bunch of cowboys. The service I received was terrible, their marketting was low rate and when I came to complain, my letters have been ignored. Use any company to sell your house, except this one. They are dreadful and I will NEVER recommend them to anyone.
1/5
Trustpilot2600 pounds
2600 pounds they take from us to rent a house,we go on agency to take the house keys and they say that we cant rent the house,after we pay everything,house,depozit,agency.We still wait to give our money back and nothing after 9 days.This guys have to be in jail
1/5
GoogleFrom the start we was bullied and pressured to use balgores for everything our offer was accepted and they pestered the life out of us and the broker, when ready to send in a surveyor I was told it was vued yesterday and sold for …
5/5
GoogleWe used Lucy from the mortgage advice bureau who helped us obtain our mortgage to buy our first home. All the advice given was really useful and relevant to us. She found us the best deal which was affordable for us and everything was dealt …
5/5
GoogleSince dealing with Balgores, I cannot say a bad word about them. They are efficient and professional. Everything about them oozes a personal touch and I am so glad we are using them. They are very quick on the ball and get things done fast …
5/5
GoogleUsed Balgores to buy our first property with the help of Callum who was great from start to finish. …
5/5
TrustpilotVery professional speedy service very…
Very professional speedy service very helpful and quick response to any questions I had in buying my new home hightly recommended very big thank you to LYNSEY PHOBE AND JAMIE thank you very much
5/5
GoogleReally appreciated Sarah's help with the progress of our purchase. She has been a huge help and the transaction would not have gone through if it wasn't for her! Extremely responsive, would highly recommend.
2/5
TrustpilotBooked in for a mortgage re mortgage …
Booked in for a mortgage re mortgage review this morning, only to find out the guy we booked in with is out of office all week!Typical behaviour from this shabby company..we had problems with them two years ago after buying for first time.DO NOT touch with a barge pole!
1/5
TrustpilotThe surveyor Guy
The surveyor Guy, missed a critical issue with this building. 10s of thousands of pounds to fix what he missed. Raised the issue with them and RICS and they all shyed away. Disgrace to there profession, if there is one.
5/5
TrustpilotSian WIlliams
Sian WIlliams, has been so helpful as a first time buyer she made sure everything goes well, her reassurance gives me lots of hope
5/5
GoogleReally great service and friendly team. Sold our house within 2 weeks of it being on the market and kept us up to date at every instance up until completion. Glenn and Sarah are absolute credits to the company and would gladly use again!!
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