Trusted Agent profile · Basildon

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Balgores Basildon reviews

2.8

★★★★★

1,281 reviews across 2 platforms

28 Southernhay, Basildon, SS14 1EL, SS14 1EL

Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.

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4.7 / 5

485

Reviews on Google

This office

Trustpilot logo

796

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

1/5

Trustpilot

BLANDFORD BRANCH DISHONEST AND DECIETFUL

BLANDFORD BRANCH. Dishonest and deceitful. Completely ruined my house sale with deliberate misrepresentation. I would never trust them with anything they say.

T · 20 November 2023

4/5

Google

Lucy Franklin provided an excellent service for my remortgage. It was a little bit complicated due to valuations and the pandemic (as of the time of writing) but she was patient. She persevered and worked hard to secure me a good deal. …

Joe · 30 September 2021

1/5

Trustpilot

Landlords Beware

Awful experience using them as the agent for letting my property. Poor communication, underpayments, late rent collections, instances where I have been charged twice for services. Unprofessional, disorganised and quite frankly incompetent. Would not use their letting services again and would strongly discourage any other landlords from doing so.

Jay · 28 April 2020

1/5

Trustpilot

The worst agency ever

The worst agency ever. Have to wait for their reply for weeks and still the issue haven't been resolved. Had to claim a deposit back, as the tenants left the property completely destroyed, waited for three month and when it's time to get money for decoration, they just ignoring your emails.

Natalja · 2 July 2019

1/5

Trustpilot

Surveyor came out house was untidy…

Surveyor came out house was untidy Tennant had been unwell, rushed in to hospital. Surveyor proceeded to gove his opinion on how bad the market was and it was a shame the house was untidy, and then valued it at 8k under what it was valued at 6mths previous shocking

David · 25 October 2019

1/5

Trustpilot

Totally out of touch with property…

Totally out of touch with property prices. Homebuyers report a waste of time and money. Report filled in incorrectly and looked like it had been made on someone's home computer. I suspect there is deliberate under valuation going on with this company. Do not use.

Tania · 7 April 2021

5/5

Google

Professional and extremely efficient service provided. The staff are approachable and friendly, they work hard on your behalf 10/10 to the Balgores Team! …

Jane · 16 September 2023

5/5

Google

My first contact was with Jonathan who was the manager at the time and very helpful. His team got more really interested viewings than a previous agent did. After a short time Josh took on trying to get me a buyer and I can't praise him …

Robert · 8 October 2020

5/5

Google

We have been renting for over 9 years and had been looking to rent our first home with a garden now that my young boy is growing so quickly. Balgores had marketed a lovely little house in our well sought area and I immediately fell in …

Fujioko · 8 October 2020

1/5

Trustpilot

Absolutely disgraceful company

Absolutely disgraceful company. I can write a long story for you but let me keep it short. I lost a family home I was purchasing for my wife and son after 6 months in the process. All because of this company's incompetence. You are nothing to them.I urge you - please stay away.

AH · 18 August 2017

1/5

Trustpilot

Avoid connels at all cost don’t rent or…

Avoid connels at all cost don’t rent or buy through them their .I had to wait 3 months to get my deposit back also lost £2500 because of them. If don’t want to lose money and get frustrated and stressed then don’t use them . Very unprofessional p....

Stefan · 1 June 2020

2/5

Trustpilot

Dorchester branch horrible

Dorchester branch. You dont even get to view a property.

George · 2 July 2024

5/5

Trustpilot

Excellent!!

Excellent!!! Thanks Kasia

Mr · 25 January 2019

5/5

Google

We are really happy that we used Balgores to sell our property. The sales team worked really hard to find the right, good quality buyer and they always qualified them as we’d asked. Everyone we dealt with was professional and enthusiastic …

Kerry · 30 September 2021

1/5

Trustpilot

Extremely difficult to contact them

Extremely difficult to contact them. They send emails from addresses that cannot be replied to yet lack the necessary information referred to in the email.

Me · 4 August 2023

1/5

Trustpilot

CON ARTISTS

Absolute jokers, con artists, waste of time and just absolutely rude. St Albans branch manager Qamar very very abnoxious , rude and condescending absolute compulsive liars and the most unprofessional bunch of individuals I have ever seen. DO NOT GIVE ANY FORM OF DEPOSITS WHATSOEVER.

Yousef · 27 January 2021

1/5

Trustpilot

They have no idea what they are doing

They have no idea what they are doing. Sloppy and poor work

Mickey · 15 May 2024

1/5

Google

If possible I would have given -5 stars, this agency is totally ridiculous. I booked to view a flat and I was literally 5 minutes late called Misha the lady from the agency who was meant to show me the flat and she just left.. I told her …

Stefan · 8 October 2019

1/5

Trustpilot

Ignorant staff

The Halesowen office have very unproffessional staff. They donot know how to deal with buyers .I made an offer for a property but the sellers taking me so lightly and donot bother to ring me back for acceptance or rejection of offer.I dont think this company is good for buyer and seller.

Rajesh · 29 September 2017

1/5

Trustpilot

I have been trying to get a valuation…

I have been trying to get a valuation on a property for 2 weeks, spoke to various different people , yet still not managed to get a survey arranged , I shall go elsewhere and not entertain this company again in the future. Shambles.

Christopher · 30 March 2021

5/5

Trustpilot

another fantastic service provided…

another fantastic service provided from connells Wolverhampton from start to finish emma has been outstanding in keeping me updated and helping with everything ive asked from her in the future I will only use connells and emma in the office and lee cook thanks for all the help

Nathan · 23 January 2020

1/5

Trustpilot

I have just used Mr Dowrick of the …

I have just used Mr Dowrick of the Bitterne Branch for a sale and found him to be probably the most polite and courteous Con Man I have ever met.I strongly recommend any and all communication be done in writing as he suffers from quite severe Amnesia where phone conversations are concerned.

Clive · 3 July 2017

1/5

Trustpilot

Awful

They strung me along, took a holding fee and then took ages to get back to me, when they finally did they made it impossible for me to rent the property. They are unprofessional and I would not recommend them at all.

Stephanie · 29 July 2021

5/5

Google

Very professional team, renting process was very smooth. Very responsive team

Mahmoud · 22 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores's Google reviews
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