Trusted Agent profile · Basildon
Verified
★★★★★
1,281 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.
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Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleUsed Balgores to buy our first property with the help of Callum who was great from start to finish. Professional and great customer service. Without him we wouldn’t have got our property! Thankyou so much, will use Balgores when we decide to sell!
1/5
TrustpilotThe perfect name actually CON-nells.
The perfect name actually CON-nells.I was happy till the day before move-in but since this agency is full of fraudsters; they lie and deceive you till you make any payments and once that is done with good faith then they start ignoring you because that's what con artists do.
5/5
GoogleGreat service, extremely quick process from 1st viewing to exchange/completion, Sarah was especially helpful during the final stages and would definitely them again
5/5
GoogleSale was dealt with very promptly and smoothly - staff very friendly and efficient. An overall excellent service and would recommend using them.
5/5
GoogleI have just completed the sale of my property with Balgores Basildon which has been seamless from start to finish. Callum & Logan have a great understanding and insight to the property market in the local area and were able to achieve a …
4/5
TrustpilotEmmie Richardson is efficient and…
Emmie Richardson is efficient and polite, dealing the rent brilliantly to the landlord' satisfaction.
1/5
TrustpilotWent to them to rent a house,booked a …
Went to them to rent a house,booked a viewing. Got a call on viewing day that they had to rebook, i took another day off work for the viewing just to get another call saying that the landlord doesn't accept us because i get in work beneffits...this was meant to be disscussed after viewing not before and in my opinion Michelle has this house put asside for some of her friends. Totally unprofessional
5/5
GoogleEasy, hassle free and super helpful! Cannot recommend these guys enough and especially Lucy for helping secure me my mortgage!
5/5
GoogleI recently moved in to a new property. Grace from Balgores assisted me with the whole process and did her best in everything. If there is any issue’s she is on it immediately. She is excellent in what se does and i would highly recommend working with her.
5/5
GoogleBoth the estate agents and letting agents have been so helpful with the process of letting out my property. I've had full trust in the process and confidence in everything they've done
1/5
TrustpilotCon - nells
Put in a offer with connells estate agents and basically forcing our hand to use there in house mortgage adviser or else they wouldn’t put forward our offer, we had all or correct documents and a mortgaging principle. Which I later found out was illegal! They basically told me I’m not interested in the house due to not using their in house mortgage adviser.
5/5
GoogleMichael just did the job. Advertised our house for rent in the morning, five viewers by evening. New tenants moved in within the week. …
5/5
TrustpilotCharlotte from the Peterborough office
Charlotte from the Peterborough office was excellent. Communications were very good and she was polite friendly and professional
1/5
TrustpilotWould not book a viewing for a flat…
Would not book a viewing for a flat without first making me come to their office to push their own morgage advisor who comes with a £599 price tag. They said that this was due to them recieving too many "time-wasters".
5/5
GoogleJust wanted to give michael grace and emiliy a massive thanks on making it as easy as possible moving to another place. Great people, great service. Would highly recommend. Massive thanks!
1/5
TrustpilotStill awaiting refund
Was informed i would receive a refund of my holding fee from the plymouth branch for a property that was taken off the market. Have still not received this a MONTH later and am stuck in a loop of the branch blaming the accounts department and vice versa. Also have been informed that i am only due a partial refund even though i never received any services from them. Do not trust.
1/5
TrustpilotThe worst Agency to deal with was…
The worst Agency to deal with was running late to meeting that was arranged only 20mins prior to me leaving and this is at peak traffic, the guy was so rude because I was going to be late, would not let me speak kept talking to me how bad I am. Worst Agency ever will never sell or buy through them ever
1/5
TrustpilotANDOVER OFFICE
Phoned twice to obtain information on a property they are marketing. No information received. The property is being sold by their online auction house who they blamed for poor service. As I have a large rental portfolio and am a cash buyer I have now left a note for the owner at the property to contact me directly.
5/5
GoogleMy partner and I had a pleasant experience getting our place. Our agent is called Micheal Charles and he is polite, professional, helpful and always quick to respond. He was always ready to answer any queries and ensured that we understood …
5/5
GoogleJordan was fantastic and helpful the entire way through, incredibly proactive resulting in a quick deal being made.
5/5
GoogleMica was very helpful and made sure everything was sorted for when I moved into my new place.
5/5
GoogleMica was super supportive throughout my process, super professional and helpful. Thank you Mica!
1/5
TrustpilotWorst Agent Ever
Awful communicationBooked viewing in person but then 8 minutes before the confirmed time another email arrived to say that this would be a Desk Top Valuation - meaning agent would not even attend the property to view. What a waste of time!!!
1/5
TrustpilotAbsolute waste of time
Absolute waste of time. Pressured into using in house and when we didn’t went with another buyer!! Got all our paperwork sorted for nothing!! Used the Cannock branch and would never use them again if we didn’t have to, and certainly wouldn’t use them to sell my property. Let down massively. Messed around. Never got back to us we were always calling them.
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