5/5
GoogleAs a Chartered Surveyor with 40 plus years property experience I have seen the good and the bad with letting agents. I have just let a property through Balgores, they have exceeded my expectations, Grace Foreman and Paul Loding both …
Trusted Agent profile · Basildon
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Balgores Basildon reviews
★★★★★
1,280 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,280 reviews on two platforms, including 485 Google reviews rated 4.7.
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Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google5/5
GoogleI would give them more than 5 stars!!!! I just recently moved in my second rental home with Balgore,! When I started the application turned out my girlfriend credit history not good enough actually was absolutely shocking!!! But thanks to …
1/5
TrustpilotThere are bunch of crooks liar We had…
There are bunch of crooks liar We had three valuation they’re all pretty much was on the similar price when these guys come to do your survey for my flat don’t lie to the lender so please if you have these guys to come to do a survey told to F off because it will let you down they are racist and rude.
1/5
TrustpilotDO NOT USE. These are liars and frauds.
DO NOT USE.After agreeing to let a property to me, they phone 1-week before the move-in date to inform me that they have let it to someone else, despite my having paid the 'holding deposit'. To make matters worse the agent giggled down the phone as she informed me that I was a week from homelessness.Evidently the holding deposit is worthless and offers a tenant no security.
5/5
GoogleSold my place after 2 weeks on the market ... Previous estate agent had it for 3 months . Proper company with great staff can't thank them enough .
1/5
TrustpilotThere survey report was rubbish and…
There survey report was rubbish and full of assumptions rather than facts. Since moving into the property we have serious issues which should have been reported.There lack of response speaks volumes.I have a brain tumour and advised not to get into stressfull situations alas they have made my heath worse. I have complained to RICS and I suggest others do the same.
1/5
Trustpilot9 months and counting with leaking shower
Waited and still waiting for 9 months now for a leaking shower to be fixed. Currently had approx 5 different plumbers “try” to fix it with no joy. Had to fight for about the same time to get hold of our landlords to make them away of how they are wasting their money paying these people to “manage” their property. We have actually started fixing other problems ourselves.
1/5
TrustpilotWow just reading some of these reviews…
Wow just reading some of these reviews glad were having nothing to do with them!Total lack of communication! Viewed a property said would ring us to let us know the outcome we had it, next thing we see is Let agreed on picture m, not even a courtesy phone call telling us!
1/5
TrustpilotThe worse service ever!!!
I never have received such bad services ever! I have terminated my tenancy contract on May 14 and now is June 19th and they still didn't hear back from them!!! I have sent 8 emails in total and so far I get an automatic email! this is acceptable and I have already reach out to Justice for tenance to help to terminate the contract!
1/5
TrustpilotFirst buyer
First buyer a little while ago. Dealing with the Horley branch. Totally useless gave me extremely bad advice. Lost nearly £1500 and was told all not refundable. Absolute cowboys
5/5
GoogleWe contacted balgores, Basildon to sell our property in Pitsea. We first met with Callum cotgreave, who was helpful and professional. Callum has a great knowledge of the area and market. He was able to answer all questions without …
5/5
GoogleReally impressed with my experience with Balgores, from the first viewing with Logan to the mortgage experience with Sean, and Sarah ensuring the process ran smoothly I'm pleased I bought a property that had them has agents. Special shout …
1/5
TrustpilotUNPROFESSIONAL and UNETHICAL
I’m currently renting from them and they’re all about business and could care less about me once they have bond you to a contract. They did not contact me during or after the pandemic. If they can find a loophole to charge fees, delay repairs or evict you when you are the most vulnerable they will try. We just received notice to leave.
1/5
TrustpilotRude and awkward
If I could give this company less than one star I would.Rude awkward surveyor came around and made it painstakingly obvious he was doing to do his best to get my buyers mortgage declined based on a slightly higher than average service charge (it’s a grade listed building with great amenities) ... and succeeded.If anyone from NatWest is reading... chuck these guys ASAP!
5/5
GoogleMy partner and I recently bought our first home together and Balgores were brilliant throughout. Very friendly, attentive and quick to help and respond! I specifically would like to mention both Sarah and Logan, who were amazing! Buying …
1/5
TrustpilotAfter phoning twice on consequetive …
After phoning twice on consequetive days asking for information on a property they have for sale, still no call, email or attempt to contact me! How do they expect to sell houses if you do not follow up leads. Terrible way run a business Billericay branch. I will continue to call as I'm truly interested in the property but I would NEVER give you business or recommend you
1/5
TrustpilotOne star it s way to much for them
One star it s way to much for them. As a tenant i ve waited 2 and a half months for a sink tap replacement and a window repair. Now, my boiler is faulty and i have already 2 weeks waiting. Outside are - 7°C.Worst agency ever ever.
5/5
GoogleAlthough this has little to do with buying a house I’d just like to say a very big thank you to 2 members of your staff, josh and Joseph, for helping our daughter out when she collapsed in the heat while others stood and watched. They gave her water and took her into the air conditioned room. Big thank you for from Tracey.Cormack
1/5
TrustpilotThese guys are waste of time
These guys are waste of time. Hardly spend 2 mins in your house and god know what makes wrk think that your house is almost 50k less than the actual value of your house. They simply don’t do any home work. At first I was proposed a desktop valuation so you can think how lazy are they. Don’t waste your time with these guys.
5/5
GoogleWe had Jordan from Balgores sort out all our needs, answered all our questions quickly and got everything sorted for us when we wanted it. Couldn't have had a better experience she went above and beyond to make sure we got everything we asked for and as quickly as she could. Very professional will be using Balgores in future.
5/5
TrustpilotExcellent service
Kellyy has been very helpful during my rental process. Her service is excellent.
1/5
TrustpilotAvoid this appalling firm
What an appalling firm. Moved out of a rented property as the property manager, based in Birkenhead would not arrange essential repairs.Currently raising a complaint with the tenancy deposit service.Avoid Avoid Avoid
1/5
GoogleSo we found our perfect then place, we got a viewing so quickly and was able to secure the place even faster we are now moved in and it's just perfect for us, massive thank you to both Michael and Holly for the viewing and also for the help …
1/5
TrustpilotCannot believe how poor this business…
Cannot believe how poor this business is.Not one call returned, not one call made.They were tasked with getting a valuation.Then stopped.5-10 phone calls later and missed promises, deadlines, etc.Waste of time - buyer beware.Still wasting my time with them - yes, they still say they will call you - they don't.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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