Balgores Basildon reviews

★★★★★ 1/5

Trustpilot

Worst estate agent in Basingstoke

This is by far the worst estate agent in UK (Basingstoke branch)! They never answer the phone, they don't call back, they sit on offers for days and do nothing with it. When you manage to speak to them it is impossible to have a sensible conversation as they will make it as difficult as possible for the customer to make an offer, I wonder if there is any interest behind it...they also push hard for their worthless packages as they want to make an extra £1k or as much as they can on their poor services and if you do not comply they fob you off....it doesn't surprise me as the office manager is the worst of the bunch. After the whole confusion they also don;t enter the correct details in their system and waste your time to call you for nonsense offers...don't go anywhere near them!

Mike · 22 July 2015

★★★★★ 1/5

Trustpilot

Southampton/Shirley Branch

We rented a flat in Southampton. Few weeks after getting in the flat they told us there were people coming to view the flat.... So we realised the flat was on the market to be sold (They were hiding it!).The staff in Shirley (southampton) branch have always been rude on the phone, useless and they don't care about the customers. They just contact you when is about money.DISGUSTING and USELESS PEOPLE, DISGUSTING and USELESS AGENCY.

Albert · 28 November 2019

★★★★★ 1/5

Trustpilot

Disgusting customer service

Completely unpolite staff, they forced me to provide my personal details just to view a property and they forced me to call instead of using email although I believe we are in the XXI century. I was also ensured my email was not going to be used for marketing and guess.... next day I had tons of Colonnells emails in my inbox. Awful experience. Glad the house was awful, too as I didn't have to deal with them anymore.

Arman · 28 July 2016

★★★★★ 1/5

Trustpilot

I booked a viewing of a 1 bed flat in …

I booked a viewing of a 1 bed flat in Fishponds, Bristol. After receiving no confirmation I called the office on the day to confirm, they had me on the system and said they would send me he details and see me at the viewing. When no one turned up after 10 minutes I checked zoopla to find a contact phone number to see the property was listed as no longer available. Really poor customer service,waste of time.

Sarah · 26 September 2017

★★★★★ 1/5

Trustpilot

The worst Agents ever!

The worst Agents ever!Try to avoid them as they are totally unprofessional and will try to charge you some ridiculous amounts of money. We decided to let our property through them going for the full management and after 3 mouths we ended up without any payment received, as they were saying the money are bouncing back! At the moment going through endless complaints procedure! What a joke this company is ! Bunch of unprofessional people! AVOID AVOID AVOID

Lidija · 24 July 2017

★★★★★ 2/5

Trustpilot

Avoid if you can

The valuer seemed to be a good person to chat but I would question his professional judgement. He undervalued ( compared to THE well respected local agents) the house without any justification. It didn't affect the end result as I was just switching the lender. Would have lost the property had I been a buyer.Yes he works for lenders for a measly fee but where was his professional judgement?

KAus · 3 June 2021

★★★★★ 1/5

Trustpilot

Absolutely terrible service, a waste of money

How am I giving them money to 'manage' a property when they do little to no work. I wish I had the confidence to charge for a service and then did absolutely nothing. Kudos

Jason · 20 July 2024

★★★★★ 5/5

Google

Great estate agents, I was shown around a few properties by someone called Grace and she convinced me to rent my new property 100%, if your looking to move out I can’t recommend this estate agents anymore!

Joseph · 22 May 2024

★★★★★ 1/5

Trustpilot

Unbelievably bad experience

Unbelievably bad experience. We have been let down massively multiple times. We had major health and safety issues, unusable toilets for 2 months and we only heard promises.We had to contact Private housing at the city council to get them to do something. Unreliable would be a compliment for them. Do not use these people, seriously.I can keep going with how many problems we had but there is no point. Their ratings say it all.

Dimitirs · 4 June 2019

★★★★★ 1/5

Trustpilot

Biggest con artists should be shut down

Sharon · 17 July 2025

★★★★★ 5/5

Google

A very good service from the team at Balgores! Jonathan and the team in the offices at Balgores are highly professional and …

Eileen · 8 October 2020

★★★★★ 1/5

Trustpilot

unhappy tennant

Renting my first property with them, was told it would be finished for the day I got my keys, 5 weeks later I’m still waiting for my cupboard doors to be fired, my shower to be fixed and the nail sticking out of my banister to be removed. They’re quick enough to take the rent out of my account although they put me in arrears as they never took my account number for future payments.

Katie · 8 March 2019

★★★★★ 5/5

Google

Mica was very helpful and she was very accurate and efficient. She has good communication and she is very supportive.

Vindya · 22 May 2021

★★★★★ 5/5

Trustpilot

Good service by Scott in Colchester

Really good communication by Scott and his team in Colchester. They were efficient, encouraging and helpful and knew their stuff. Thank you!

J · 5 December 2020

★★★★★ 5/5

Google

I can’t recommend Balgores enough! The service from start to finish was exceptional. Sara at the Basildon branch goes above and beyond, and provides an excellent client experience. …

James · 16 September 2024

★★★★★ 3/5

Trustpilot

Beware hidden charges

Reasonably easy ride but no real surprise as a first time buyer and a chain free seller. Very annoyed at extra charges that were on back of the very small print in the contract, which were not pointed out and we assumed that buying a fixed fee service would be exactly that!

Philip · 6 May 2023

★★★★★ 1/5

Trustpilot

Poor service Canterbury office in kent

10 weeks only one viewing,agents who seem inept not doing anything to try to sell,price is not to high so should have interest AVOID AT ALL COSTS if you want to sell your house,Get more action from a stuffed dog

Johnnie · 27 February 2024

★★★★★ 5/5

Trustpilot

Really good would happily deal again

Really good would happily deal again. Highly recommend Claire the manager. Such a smooth move. Stress free. Highly recommend. Brenda

Brenda · 4 April 2021

★★★★★ 1/5

Trustpilot

Joke of a company

This company are an absolute joke...rude surveyor came and walked in with the smallest of introductions, spent 10 minutes in the house and walked out with the parting words, “the bank will be in touch”. Undervalued the property based on 2 RICS reports we paid to have over the past 18 months and now affecting our mortgage. Do not use. Apparently their valuations are “Law”. Laughable..! Can I do a minus review..?

Rich · 14 February 2020

★★★★★ 5/5

Trustpilot

Highly recommend 😊

They where excellent especially in the times we are in right now, Ross and his team are superb ! Highly recommend 😊

Elaine · 14 September 2020

★★★★★ 1/5

Trustpilot

Fake marketing to gain personal data

They put fake properties for sale on Rightmove, using this way to gain personal data from customers. Don't understand why this kind of low value providing companies exiting in the market. Full of scammer and scumbags. Don't deal with them if you can avoid at all! Especially the branch in Warwick, absolutely disgusting.

Yasmine · 23 March 2023

★★★★★ 5/5

Google

Balgores lettings provide a great service. In particular Mica is friendly and reliable, always readily available with quick responses via email and phone.

Ryan · 22 May 2020

★★★★★ 5/5

Google

Very good service, would definitely recommend if you are looking to sell. Very friendly, helpful team especially Paul newell and sarah. Thank you.

Freddie · 22 May 2020

★★★★★ 5/5

Trustpilot

Excellent

Everything was like we agreed from start to conclusion. Professional staff. Didn't have any problems whatsoever. Always available. Thank you for your help, especially to Nicole

Nikola · 1 February 2019