5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
Trusted Agent profile · Basildon
Abbotts Basildon Sales reviews
★★★★★
659 reviews across 2 platforms
53 Southernhay, Basildon, SS14 1EU, SS14 1EU
Abbotts's office in Basildon, at 53 Southernhay, is rated 3.3 out of 5 across 659 reviews on two platforms, including 204 Google reviews rated 4.5.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHelpful & friendly team. Really pleased that we chose to use them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
TrustpilotJade and Joe from the Tamworth branch…
Jade and Joe from the Tamworth branch were amazing! made everything so easy for me could not thank them enough for everything they did. 10/10 would 100% go back to this branch if i was to move house again!
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
5/5
TrustpilotKaiya at the Walsall branch was…
Kaiya at the Walsall branch was extremely helpful and a pleasure to deal with, we viewed the property on the Monday and had the keys in our hands by Wednesday. The application and referencing was very straightforward with Kaiya helping us through the process. Highly recommended.
1/5
TrustpilotEast Croydon Branch
East Croydon Branch! Disgusting con artists In particular one liar, who maliciously made up stories and then asked me to transfer funds from another account to make my application successful!!! I didn’t pass the application criteria to move they now refuse to give my holding deposit back!AVOID THESE PEOPLE
5/5
GoogleExcellent agents who are helping us find and secure tenants for a new development first class service all the way
Agent replied · 25 October 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleThe staff at Abbots are extremely professional. Chris, Peter & Sam have been more than helpful with our rental properties.
Agent replied · 25 October 2024
Many thanks Lin for your wonderful 5* review. Kind regards, Lucy.
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
TrustpilotCan’t leave a high enough review of…
Can’t leave a high enough review of their Fryerns branch in Basildon. Steve and Emma in particular were amazing. The house sold in a week and they did an awesome job of verifying the details. They were on the case in hassling the solicitors into action throughout the process. Well worth the fees.
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
5/5
GoogleBrilliant service from Jade, anyone wanting to buy or sell should give Abbots a call and speak to her.
Agent replied · 25 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that Jade and the Abbotts team in Basildon were once again able to provide their proven 5* service. Kind regards, Sarah.
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleFirst class service from Chris and Sam in lettings. As landlord i would use them again. Recommended.
Agent replied · 25 October 2024
Hi Sid Thank you very much for this 5* review and the recommendation! I am delighted to hear that Chris and Sam provided a first class service! Kind regards, Jake
5/5
GoogleA pleasure to work with. Would definitely recommend. Thank you for all your help! ⭐️
Agent replied · 25 October 2024
Thank you Gillian for your 5* review and wonderful recommendation! Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
