Trusted Agent profile · Basildon

Abbotts Basildon Sales reviews

3.3

★★★★★

659 reviews across 2 platforms

53 Southernhay, Basildon, SS14 1EU, SS14 1EU

Abbotts's office in Basildon, at 53 Southernhay, is rated 3.3 out of 5 across 659 reviews on two platforms, including 204 Google reviews rated 4.5.

Google logo

4.5 / 5

204

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

4/5

Trustpilot

Kenley Team

Maxine, Kerry and Diane in the Kenley branch are very friendly and professional. The house sale went through very smoothly and I trusted them implicitly to show potential buyers around in my absence. Thank you all.

Jill · 12 April 2021

5/5

Trustpilot

Good communication, helpful.

Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend

Jane · 11 September 2020

1/5

Trustpilot

Worst agency during Covid-19

Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...

Giorgos · 2 November 2020

5/5

Trustpilot

Ed from the Coventry team was a great…

Ed from the Coventry team was a great asset in assisting our transaction, he was polite and courteous and really felt he went that extra mile.

Keri · 3 September 2022

5/5

Trustpilot

Currently renting a property through…

Currently renting a property through them and they've been nothing but helpful.

Sarah · 6 November 2023

4/5

Trustpilot

Good communication

Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good

Steven · 26 August 2021

5/5

Trustpilot

I received excellent customer service…

I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you

Diane · 22 February 2023

1/5

Trustpilot

Cannock branch terrible

Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??

Valentine · 3 December 2018

1/5

Trustpilot

They only care about the landlord and not the tennants

We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague

Mark · 6 December 2016

1/5

Trustpilot

Rude estate agents

Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...

Shane · 3 March 2020

1/5

Trustpilot

Poor experience

Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience

Fiona · 6 December 2019

5/5

Trustpilot

Alicia and her colleagues were amazing!

Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10

Rositsa · 26 January 2023

1/5

Trustpilot

Booked a viewing and they didn't turn…

Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.

Liz · 14 September 2019

4/5

Google

Very helpful with progressing the sale of our house.

Liz · 26 October 2023

1/5

Trustpilot

Enfield team unprofessional

Enfield team unprofessional, never return calls! Staff in need of basic training. This company is exactly why estate agents have such a shocking reputation.

Greg · 1 June 2022

5/5

Trustpilot

Excellent service from Folkestone branch

Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.

John · 9 April 2021

5/5

Trustpilot

Excellent experience

We have recently moved into a property advertised by bairstow eves where we dealt specifically with Elaine. The communication was thorough throughout the whole process and overall we had a great experience.

Cari · 15 September 2020

5/5

Trustpilot

Best agents on east London

Best agents on east London. Great service. Professional, quickly and kind to solve everything we needed. Special thanks to Ms. Elaine Hutton, the best and helpful person! Highly recommend.

Car · 29 March 2021

5/5

Trustpilot

Great communication and service from Jo…

Great communication and service from Jo and Simon at the Kirkby in Ashfield branch. We have used them before and no doubt the same again in the future. Many Thanks.

Lop · 22 October 2020

5/5

Trustpilot

Georgia Dalby at the Woodford Green…

Georgia Dalby at the Woodford Green office was excellent and extremely helpful in helping me to find my new rented home. Very professional and courteous throughout. I would definitely recommend their services.Many thanks,Emma

Emma-Jane · 24 September 2019

5/5

Trustpilot

Excellent friendly

Excellent friendly, helpful, supportive, positive agents. Nothing was too much trouble would highly recommend and would 100% sell with them again. Thankyou so much for everything all the team x

Consumer · 11 August 2020

5/5

Trustpilot

🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟Thank you for all the help and support 💐🙂The whole day you have taken care to make sure the movement is done smoothly 😊

Bhavya · 11 August 2021

5/5

Google

All are the best!!!!

Victor · 26 October 2023

5/5

Trustpilot

We are been using Chafford Hundred…

We are been using Chafford Hundred branch.Help and support we get from Tina and Jade been excellent, help us go through so stressful process smoothly, highly professional service.Thanks very much for everything

Dariusz · 30 July 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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