Trusted Agent profile · Basildon

Abbotts Basildon Sales reviews

3.3

★★★★★

659 reviews across 2 platforms

53 Southernhay, Basildon, SS14 1EU, SS14 1EU

Abbotts's office in Basildon, at 53 Southernhay, is rated 3.3 out of 5 across 659 reviews on two platforms, including 204 Google reviews rated 4.5.

Google logo

4.5 / 5

204

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

1/5

Trustpilot

Enfield /Waltham cross branch

We rent from them a flat but this agency is big crap.Always excused that we informed landlord but didn't react. Of course is not true!!!!Can't able to manage a flat! Avoid them!

Csongor · 29 March 2018

1/5

Trustpilot

I had a valuation booked for 5pm and…

I had a valuation booked for 5pm and nobody turned up. Not even a phone call to let me know. Poor service. Why would anyone trust this lot

Richard · 3 February 2020

1/5

Trustpilot

AVOID

AVOID. AVOID. AVOID. A COMPLETE RIP OFF. AVOID THEM AT ALL COST. AGENCY FEES CLOSE TO ONE MONTHS RENT. ARE YOU F****** KIDDING ME. 800 POUNDS FOR SOME LAZY PAPERWORK.

JOHN · 23 August 2018

2/5

Trustpilot

Cheap and cheerful

Not the worst agent out there but you get what you pay for. They are cheap and cheerful but that's all you get back. Visited Bairstows in Barking 2017.

Vera · 20 November 2017

2/5

Trustpilot

Very aggressive people in their office

Very aggressive people in their office. Didn’t help me at all being a first time buyer. I wouldn’t use them ever again for anything.

Richard · 21 November 2019

1/5

Trustpilot

Awful estate agent

Awful estate agent. Constantly lying to me and saying they'd advertised my property when they hadn't. Seemed to have no knowledge of marketing or price. Avoid.

Laura · 15 November 2018

1/5

Trustpilot

Bin dealing with them for nearly a year…

Bin dealing with them for nearly a year now, the staff have wrong attitude towards the tenants and there no help

Shell · 30 September 2020

1/5

Trustpilot

Good luck trying to get a response to…

Good luck trying to get a response to repair requests from the Romford branch as a tenant

Lizzie · 21 July 2021

5/5

Trustpilot

Excellent estate agents.

Excellent estate agents.. David and Claire are brilliant helped me get me house till the end so efficient definitely recommend

Customer · 13 November 2020

1/5

Trustpilot

Useless and arrogant attitude

I was going to view a property , information about the property kept changing ,really confusing.Customer service very poor performance.I would not recommend to use.

Robert · 19 January 2017

1/5

Trustpilot

Useless doesn't even come close to how …

Useless doesn't even come close to how the coventry branch are and the property management side of it too will never use them again

Tracey · 18 November 2017

5/5

Trustpilot

Sold through their Barking Branch .. happy to recommend

Very happy with the service I got from Sadek (Assistant Branch Manager) and team. Sold in February 2019. Gets the job done.

Hassaan · 10 April 2019

1/5

Trustpilot

NEVER USE THIS AGENCY Romford branch.

NEVER USE THIS AGENCY Romford branch.Never believe what they say,NEVER DEAL WHIT NICOLA.They are layers .Avoid,Avoid,Avoid.

Victor · 17 March 2021

5/5

Trustpilot

I had an excellent service there when…

I had an excellent service there when they let my flat for taking so much of the stress out of the situation

Les · 30 January 2019

1/5

Trustpilot

Widely known as "Bast*%rds Robbers and…

Widely known as "Bast*%rds Robbers and Thieves" in the trade...the fees they charge are extortionate...One star service all the way....say no more !

Egbert · 21 March 2018

4/5

Trustpilot

Rent a Property UK

⭐⭐⭐⭐⭐

Lanka · 9 January 2026

5/5

Trustpilot

Fantastic Service

Fantastic service by Lauren and Jo at the Kirkby In Ashfield branch.

Ryan · 11 September 2021

1/5

Trustpilot

Update on my below complaint it is now…

Update on my below complaint it is now October 22nd and STILL no moving date 😡😡

Jackie · 22 October 2020

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Igor · 20 December 2025

5/5

Trustpilot

Ravenshead branch

Ravenshead branch - Great ServiceFantastic experience from the team at Ravenshead. Supported us in buying our dream home.

Rob · 4 October 2019

5/5

Trustpilot

First Class Service

Fantastic Service!

Nigel · 5 December 2025

1/5

Trustpilot

Billericay branch.

Billericay branch.If I could give no stars I would.Terrible service from start to finish.Untrustworthy. To be avoided.

Victoria · 9 August 2019

5/5

Trustpilot

Peacefully house moving

it was very peacefully house moving. everything was handle by agent

Dinesh · 22 May 2021

2/5

Trustpilot

I used these as a Landlord

But never again ... Just pure incompetence from every level. They have worst don't care attitudes.Will never use them again.

Paul · 6 March 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews
The Trusted Agent

Is this your office? Claim your page.