Trusted Agent profile · Basildon
★★★★★
659 reviews across 2 platforms
53 Southernhay, Basildon, SS14 1EU, SS14 1EU
Abbotts's office in Basildon, at 53 Southernhay, is rated 3.3 out of 5 across 659 reviews on two platforms, including 204 Google reviews rated 4.5.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
1/5
TrustpilotBad communication poor advice
I only gave 1 star as 0 is not an option. Helena at the Lincoln branch is worse than useless. She lost us a sale of our home due to lack of communication and poor advice she also has a very unfortunate manner.
5/5
TrustpilotGreat Customer Serevice - Nottingham
What can I say I have had Great Customer Services from the Nottingham Branch, The staff are friendly and very helpful.I needed to find my daughter a property to rent while she was studying at University, They went above and beyond to find the perfect house at an amazing price.It helps when you are so far apart from each other.Thanks again :-)
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
5/5
GoogleVery efficient in finding us a tenent. Kept us informed through the whole process. Reasonably priced and would highly recommend!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations
5/5
GoogleThankyou Abbots and Dean for all your help getting us into our new property. We really appreciate the help! Cheers.PositiveResponsiveness, Professionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleAs a foreigner i met no barrier of speech and this is very important to me.Very polite personnel,ready to help!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
5/5
GoogleAs a foreigner i met no barrier of speech and this is very important to me.Very polite personnel,ready to help!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
5/5
TrustpilotKenley Branch
Kenley BranchMaxine and the team over at the Kenley branch were fantastic in selling my property. It was not an easy property to sell and their hard work and perseverance proved exceptional. Always providing excellent solutions to problems and getting the job done! Their knowledge of the market and local area is second to none. Thoroughly recommended.
5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
1/5
TrustpilotAwful estate agents in Lincoln
Awful estate agents in Lincoln. Dont actually care about there tenants. Listen to your voicemails but don't get back to you with a serious emergency. Say their phones open at 9 but cant ever get through till 11am? Really disgusted with how I've been treated by them and wont ever choose a house off them again!
1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
1/5
GoogleWorst state agent ever used avoid like the plague
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleRented this house I'm living to my brother. Thanks
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
2/5
TrustpilotDo not trust Sutton and Ashfield…
Do not trust Sutton and Ashfield branch. They only care about their money and not your property. They lie alot for the simplest of things. They had left me out to dry and I wont advise any on in that area to trust them. Dont make the same mistake like I am.
5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
5/5
GoogleYesterday collect our home keys and we are really happy to say that the real estate employees was professional. Thank you!PositiveProfessionalism
Thank you for your 5* review and recommendation! Best wishes, Scott @ Customer Relations.
5/5
GoogleAmy has done execellent job she is so patience n explained me all about the house n helped me in the process of buying.
Thank you so much Ram for the wonderful 5* review. Best wishes, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
