Nina Estate Agents Barry reviews

★★★★★ 5/5

Google

I have recently sold and bought through Nina Estate Agents and the service has been excellent the whole time, from initial appraisal with Nina, photos, measuring and virtual tour with Rob, viewings with Joe and David through to sales processing and picking up the keys from Pauline. They’re a great team, always friendly and professional and nothing’s too much trouble for them even when things get a little nerve wracking! I’d recommend them to anyone looking to sell or buy their perfect home.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 17 June 2022

★★★★★ 5/5

Facebook

I would highly recommend Nina Chivers as a local Estate Agent in the Barry and Vale of Glamorgan area . Although we were not ready to sell our property , she was personally very help and provided us with the support and guidance which we needed . Thank y very much indeed .

Delyth · 16 September 2021

★★★★★ 5/5

Facebook

So today is the day! I have got the keys to my new home, finally after a few months of searching Nina and her Team helped find me the perfect property for my next stage in life! They kept me in me mind when taking on new properties letting me know. Eek exited is an understatement! Thanks Nina and your Team. X

Amy · 17 October 2018

★★★★★ 5/5

Google

Second time using this company. Very professional, kept in the loop every step of the way and friendly staff. Would recommend to anyone

Carly · 3 August 2025

★★★★★ 5/5

Facebook

Just wanna say a huge thank you to Nina and her team! After a horrendous year trying to a sell a house with another estate agents they’ve come up trumps for us. Definitely a positive experience, always on the phone to help, nothing was too much trouble! Don’t hesitate best in Barry! Now we can buy our dream home xxx

Gemma · 12 April 2019

★★★★★ 5/5

Google

Best Estate Agents in town. Amazing service, I am very pleased. Donna is just perfect-friendly, professional and dedicated. Amazing service from start to finish. Thank you from: Robert Rogowski.

Vanessa · 17 June 2022

★★★★★ 5/5

Facebook

Would like to thank Kirsty and Pauline for their first class service in helping us purchase our new home. They were friendly and professional throughout and made the process of buying a home as easy as can be! Would recommend to anyone! Thanks again.

Ffion · 29 June 2017

★★★★★ 5/5

Facebook

Thanks to nina for finding us our perfect home ! Thanks to Joe who took us round about 15 houses haha and to Pauline who pushed things along and always there to answer questions and help us out! Many thanks all :) x

Eli · 1 July 2017

★★★★★ 5/5

Google

Nothing but an awesomeand professional experience from start to finish. Kirsty was exceptionally helpful and made selling my Mums house so straightforward. I would wholeheartedly recommend them

Graham · 17 June 2022

★★★★★ 1/5

Trustpilot

Can't be arsed to write a review

Can't be arsed to write a review. . Terrible website?

Simon · 25 October 2025

★★★★★ 5/5

Facebook

Sold our house through Nina's and they're honestly the best estate agents, they're so personal and friendly. Way better than others we dealt with when looking to buy a house. If we ever had a query or wanted to visit, they were so fab! I'd highly recommend selling and buying through Nina's. Thank you ladies! x

Laura · 7 January 2019

★★★★★ 5/5

Google

Friendly & professional team that have given me realistic guidance in terms of placing my property on the market. Despite the challenges around Covid-19 they've ensured everything has been done in accordance to the guidelines with little distribution to me and my family. Really pleased with how things are going which is why I've not only proceeded placing my house on the market with them but I will also look for my next house through them once my property is sold.

Kenni · 17 June 2021

★★★★★ 1/5

Google

I’ve witnessed shocking business practice by this company on two occasions now (the latest this morning and prompting this review). Viewing scheduled was supposedly cancelled via email on the morning. No email received and my mother in law had already travelled 150+ miles for the viewing (which they knew). That isn’t how you do business. Secondly, the company and its representative employees are incapable of providing accurate and objective valuations of the properties they sell. The price of the property referred to above was about £25-30k over the going market rate for similar spec (listing incorrectly stated the house was semi-detached in the first instance when in fact it was end terrace). Similarly they valued our property ~2 years ago at about £20-30k less than market value (again, wrongfully assuming our house was a 3 bed and not a 4 bed). These are the basics of any estate agent. I would not recommend this company to anyone wishing to buy/sell in the Barry area as it is evident in at least my interactions with the company that they are incompetent at doing the basics of their job. 28 years experience in doing what exactly?NegativeProfessionalism

Aled · 17 June 2021

★★★★★ 5/5

Google

I recently sold my first property with Nina, listed before lockdown and was initially made very welcome, talked through the sales process clearly and was happy with the costs involved. Appointment times were adhered to and I was given notice and feedback on all viewings and offers. I am very happy with the communication received and the level of service from Nina, Joe and Pauline that I received. I would highly recommend them as an estate agent. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 17 June 2021

★★★★★ 5/5

Google

We have now sold twice through Nina estate agents. Their fees are very competitive and during the sale they guide you through the selling process way beyond what’s expected of them. The team keep you up to date with proceedings and always answer your calls or emails in a timely manner. Health & safety protocols were completely upheld during the Covid crises keeping everyone safe. We highly recommends Nina and the team if you are looking to sell your home. Well done everyone.PositiveResponsiveness, Quality, Professionalism, Value

Suzanne · 17 June 2021

★★★★★ 5/5

Facebook

Thank you to everyone at Ninas!!!! Took a while to complete and had a few bumps in the road but they were very helpful, couldn't have done anymore, massive thanks to Pauline was there every step! Thank you � xxx

Samantha · 31 January 2017

★★★★★ 5/5

Facebook

finally getting around to writing this review.... fab staff, David and Pauline are fab! really informative and great at helping me, this is really important due to having Asperger's it really calmed me alot... thank you, should we sell deffo going to Nina's Estate Agents ❤️

Megan · 4 July 2021

★★★★★ 3/5

Google

I had a very mixed experience with Nina's. Joanne who showed around my house was an absolute sweetheart, had a lot of time for me and pretty much sold me the house based on her fab customer service. Unfortunately she only works part-time and has nothing to do with the actual sale of the properties. My purchase was fraught with difficulties caused by my vendor, but sadly the 'Senior Negotiator' in the office didn't make the situation any easier at all! In stark contrast to Joanne's warmth she was frosty and quite bad tempered. If it were based on Joanne alone, I'd have definitely given 5* (I did meet Nina and her husband, and they seemed quite nice to be fair).

Claire · 17 June 2020

★★★★★ 5/5

Google

Nina and the team are amazing, I was a first time buyer on my own looking for a house with a budget. Looked at a few properties and then chosen one I fell in love with. They helped explain all the processes I wasn’t sure about and even helped me choose a solicitor. Very helpful and honest people who work there and always kept me updated as the process progressed. Thank you very much for helping me guys as you have helped make my dreams turn into reality! I would definitely recommend Nina and the team✅

Dark · 17 June 2020

★★★★★ 5/5

Facebook

Im renting a house with Nina she is absolutely amazing! Lovely, friendly and down to earth! Always willing to help in any circumstances. She is always checking everything is ok too she's just great! All staff are amazing too and are always so helpful! :)

Whitley · 4 March 2021

★★★★★ 5/5

Facebook

Can't thank Nina and the team enough for all their help in selling our house and buying a new home. Special thanks to Kirsty and Jackie ! Would definitely recommend to all prospective buyers and sellers x

Rebecca · 3 December 2016

★★★★★ 5/5

Facebook

Nina and the team are amazing, I was a first time buyer on my own looking for a house with a budget. Looked at a few properties and then chosen one I fell in love with. They helped explain all the processes I wasn’t sure about and even helped me choose a solicitor. Very helpful and honest people who work there and always kept me updated as the process progressed. Thank you very much for helping me guys as you have helped make my dreams turn into reality! I would definitely recommend Nina and the team✅

Luke · 20 March 2020

★★★★★ 5/5

Google

Do not hesitate to use Nina estate agents if you are considering selling your home. The service you receive will be professional, helpful, friendly and they go above and beyond their duties. Every member of staff we encountered were so pleasant and they always return emails, calls, queries ASAP. I cannot praise this company enough, if we could give them 10 ⭐️ stars we would, it is only what they deserve.PositiveResponsiveness, Professionalism

Gaynor · 17 June 2021

★★★★★ 1/5

Google

Worst customer service by far. If you plan to rent a property with them make sure every conversation is via email as they go back on things they say over the phone. Also make sure when they 'welcome' you to your new home that they have your copy of the itinerary with them as Jackie didn't have mine and promised to post a copy to me. My copy was then amended from the original to change a point which was previously different and only posted 18 months later when I requested it. Luckily later conversations were via email which subsequently saved me a lot of hassle when she tried to backtrack once again. Tenants/ landlords - rent elsewhere or request a different agent!

Kyley · 18 June 2018