Every review we hold for the Barry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe didn't use Nina estate agents as we moved from Margam to Barry but the people we bought off were selling with Nina.
I'm putting this review on because Pauline we want to thankyou for your help. Pauline stayed in regular contact with us passing messages to her vendor's and their solicitors.We went through a very stressful move due to our solicitors but Pauline was always at the end of the phone sorting out our problems and always getting straight back to us. Seeing the professional and very responsive, friendly and accommodating manner we would highly recommend Nina estate agents we would also like to thank Joe for his help in issues we had after moving into new property again another helpful member of staff.
Thankyou all we could never of got here without your help.
Stay safe
Gaynor and SallyPositiveResponsiveness, Professionalism
Gaynor · 27 August 2021
★★★★★ 5/5
GoogleSold and bought a property through Nina’s and it was top class service. Kept me in the loop as much as possible went above and beyond to help and was able to recommend a few people through the process that was able to help too.
Scott · 25 March 2025
Agent replied · 17 May 2025
Thank you so much for your kind words and for taking the time to leave this lovely review! … More
★★★★★ 5/5
GoogleIncredible service from start to finish. Second time we have bought and sold through Nina, Personal touches looking after us have not gone unnoticed. Professional from the start, very fair pricing from Nina, who remembers us from years ago. Special mention to Pauline, she especially went above and beyond to chase down vendors to ensure we completed on time. Pauline even worked when ill and stuck at home to ensure there were no bumps, that is dedication. David & Joe are very courteous and Rob was very accurate too. thank you very much.
Gemma · 17 June 2021
★★★★★ 5/5
GoogleI sold my property and bought our new family home with Nina’s Estate Agents and have nothing but a glowing review! I was constantly updated and found the service professional and efficient. Thank you all.
Drew · 11 July 2025
Agent replied · 9 September 2025
Thank you so much for your kind words! We are absolutely delighted to hear that you had a positive experience with Nina Estate Agents & Lettings Ltd. It was a pleasure assisting you with both the sale of your property and the purchase of … More
★★★★★ 5/5
GoogleHuge thank you to All of the Staff at Nina’s. Pauline, David & Joe were so helpful and efficient during my Sale. Especially Pauline. She was amazing, ensuring I was updated every step of the way and made sure everything ran smoothly. Thank you so much for making a stressful time so much more bearable. Can’t thank you enough ❤️
💯 recommend. ❤️
Debbie · 17 June 2023
★★★★★ 5/5
YellExcellent professional service.
Excellent professional service from all of the staff. They made the selling exercise easy.
TimM-700 · 18 September 2026
★★★★★ 5/5
YellBest estate agents !!
First time renting from ninas and have to say first class on professionalism and prompt with quires and repairs.Jaqui has been absolutely amazing and explained everything clearly from day one and went above and beyond her role to get me a suitable property and get me into the property promptly. They worked through covid - 19 and put there customers safety first always.I highly recommended Nina and her team - especially Jaqui. Many thanks
MichelleU-19 · 5 November 2021
★★★★★ 5/5
GoogleThanks Nina & all the staff for all your help & support throughout the sale of our house in Barry. In particular, we would like to thank Pauline for keeping calm, giving support & advice to us during the whole process.
Maybe, not the best time to move but we managed to sort out any problems and make the move possible with your support.
Would highly recommend Nina Estate Agents to anyone looking to move in the Barry area.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 17 June 2020
★★★★★ 5/5
FacebookGreat service I must say! Even though we were in a chain and the process was quite lengthy, Pauline and Nina were very helpful and supportive throughout the process. P.s: Joe is also a star!
Kasem · 23 August 2022
Agent replied · 22 April 2026
Thank you Kasem 😀 Very much appreciated
★★★★★ 5/5
GoogleExcellent service from valuation to completion
I have nothing but praise for Nina’s estate agent, l have worked in the property industry for over 30 years including in estate agency and l decided to try …
Michelle · 16 April 2025
Agent replied · 17 May 2025
Wow, thank you so much for your fantastic review! We’re absolutely thrilled to hear that you had such a positive experience with Nina’s, especially given your extensive background in the property industry. … More
★★★★★ 5/5
GoogleProfessional and prompt from the start - first time renting from Ninas and I highly recommend them - they go above and beyond to help get you the right property.
Jaqui especially has been outstanding and worked through covid 19 and always put the safety and well being of the client first.
Many thanks all especially Jaqui she is an asset to your team !!PositiveResponsiveness, Quality, Professionalism
Michelle · 17 June 2022
★★★★★ 5/5
GoogleNina and her staff have been amazing, purchase & sale. Professional & friendly, great advise, very helpful, and kept all parties informed every step of the way. I couldn't have wished for a better service. Happy in my new home. Thank you Nina!
John · 18 December 2024
Agent replied · 17 May 2025
Thank you so much for your lovely review! We’re absolutely thrilled to hear that you’re happy in your new home and that we could help make your buying and selling experience a positive one. … More
★★★★★ 5/5
FacebookWhat can I say!My house was sold in 7 weeks!Went really smoothly from start to finish.Always ready to help with any questions or problems.I didn’t have to show any buyers around the house as Nina and staff took care of everything.Special thanks to Kirsty and Pauline.x
Christine · 7 September 2018
Agent replied · 22 April 2026
Thank you Chris for your time to write a review. I hope you will settle in your New Home and be very happy. Kind regards.
★★★★★ 5/5
GoogleNina and her team helped my elderly father sell his property in Barry in record time. She provided fantastic customer service, visiting him at his home several times to ensure he fully understood the process. Highly recommend.
Voula · 24 January 2025
Agent replied · 17 May 2025
Thank you so much for your kind review and for trusting us to assist your father with the sale of his property in Barry. … More
★★★★★ 5/5
GoogleDonna has been great, managed to find me a lovely property and knew I was up against many other prospective tenants but secured the property for me! No issues since moving in, lots of notice on inspections and easily contactable with quick responses when I have asked her any questions! - Appreciate it, thanks Donna - Carly x
Carly · 17 June 2022
★★★★★ 5/5
GoogleSold our home in a couple of weeks with Nina Estate agents, very professional pictures were taken , so glad we chose them to sell. Their staff are always at the end of the phone if needed, Thanks for all your help.
Merielle · 16 October 2025
★★★★★ 1/5
GoogleI had a very disappointing experience with Nina Estate Agents and feel it’s important to share my experience to help others make informed decisions. …
James · 16 April 2025
Agent replied · 17 May 2025
Thank you for sharing your feedback. We are genuinely sorry to hear that you were disappointed with your experience, and we appreciate the opportunity to respond to the points raised. … More
★★★★★ 1/5
GoogleCustomer very worsting.... I called for booked last Tuesday about look for house at 3pm but now, customer changed cancelled and we don’t understand. It’s Waste time. Nina Estate Agents Ltd is not good helpful and miscommunication.
Mohammad · 18 June 2019
Agent replied · 16 June 2024
I am sorry you feel this way, but unfortunately the Landlord wanted all other viewings to be cancelled on that property due to the fact that it had been let and did not want to waste your time by travelling to view. If we can be of any further assistance, please do not hesitate to contact us.
★★★★★ 5/5
FacebookMany thanks to Nina, Rob and everyone at Nina's estate agents! So helpful with the purchase of our first home right from the word go. Everything went so smoothly and were always there to answer any questions and help out with whatever we needed. Definitely recommend to all friends and family!! Thank you so much for making the buying of our first home easy and stress free :). Laura and Morgan x
Laura · 4 December 2016
★★★★★ 5/5
FacebookNina and her team did a fantastic job for me again by selling my property for the best price, in the middle of a pandemic and within 24 hours. Super friendly and always professional with a dedication to their clients interests. I am so happy with the process from start to finish ... the property details were fab and only genuine buyers are introduced. Nina’s cover throughout the Vale and their knowledge and kindness set the bar very high and I wouldn’t consider another agent. Thanks so much x
Claire · 20 December 2020
Agent replied · 22 April 2026
Thank you Claire for your beautiful words, it certainly brought a tear to my eye and made me realise the reason I do my job is to bring, kindness, compassion and help people move not just for fun but sometimes for greater reasons. For many it's a fear of the unknown, it is not an event that many participate in regularly. We try and help in a sympathetic way in all aspects. The Lockdown has certainly been challenging to all. I wish you much enjoyment in your new home and wish you and a family a safe and healthy Christmas. Much love as always Nina x 💕
★★★★★ 1/5
FacebookI’ve witnessed shocking business practice by this company on two occasions now (the latest this morning and prompting this review).
Viewing scheduled was supposedly cancelled via email on the morning. No email received and my mother in law had already travelled 150+ miles for the viewing (which they knew). That isn’t how you do business.
Secondly, the company and its representative employees are incapable of providing accurate and objective valuations of the properties they sell. The price of the property referred to above was about £25-30k over the going market rate for similar spec (listing incorrectly stated the house was semi-detached in the first instance when in fact it was end terrace). Similarly they valued our property ~2 years ago at about £20-30k less than market value (again, wrongfully assuming our house was a 3 bed and not a 4 bed). These are the basics of any estate agent.
I would not recommend this company to anyone wishing to buy/sell in the Barry area as it is evident in at least my interactions with the company that they are incompetent at doing the basics of their job.
28 years experience in doing what exactly?
Aled · 25 July 2020
Agent replied · 22 April 2026
Dear Mr Roberts, I am sorry, you feel this way. But, we had a long conversation with your relative on Thursday and she explained that her wishes were to not visit the property if it was not reduced within her price range. Unfortunately, the seller didn't and wouldn't want to reduce to the price she had mentioned. Therefore we sent an email cancelling (I have forwarded the email that we sent on Thursday, cancelling the appointment as she requested we did). We thanked her for bringing to our attention the fact it was an end of link property and not a semi detached property. Prices of property are often indicated by sellers and we merely try a figure as instructed to do so. We were more than happy to take your relative today if she so wished as explained on the telephone. We have also confirmed this again today in writing via email. I can understand that she was disappointed but it really wasn't necessary to swear obscenities at my colleague who was merely trying to sort an alternative time for her if she required.
★★★★★ 5/5
GoogleAmazing professional service ! Have recently sold a house with Nina and the attention and guidance I received from all the staff was top class . All my questions were answered and dealt with in a professional manner and nothing was too much trouble ! Prior to this my house was on Nina's books as a rental for many years , and again I was delighted with the service I received!
Many thanks to Nina , Joe , Kirsty ,Pauline and all the staff who did a wonderful job over the past 7 years ! I definitely recommend Nina Estate agents if you want to buy, sell or rent a property.
Nicky · 17 June 2020
Agent replied · 16 June 2024
Thank you Nicola for the amazing review. It was certainly a pleasure having dealt with you over the last 7 years, I thank you for being a loyal customer and wish you and your family every happiness. Kindest regards as always Nina and staff.
★★★★★ 5/5
FacebookSome say moving house is quite daunting and stressful... after my experience with the team at Nina’s, I am confident that it depends on the Estate Agent you choose to help guide you through the process. Nina and her team were absolutely brilliant, nothing was too much trouble. They were quick at responding to any queries we had and kept us up to date with everything going on. It definitely made the moving experience a pleasant one for me and my family.
Thank you, Nina and Team!
Fiona · 16 October 2019
Agent replied · 22 April 2026
Thank you Fiona...What a fabulous review! We all try as best we can to alleviate as much stress from our sellers and buyers as much as we can. I have an excellent team who you can always call to ask any question that your unsure about. I wish you and your family every happiness in your beautiful new home. Kindest regards Nina ❣️ xxx
★★★★★ 5/5
GoogleJust wanted to say a massive thanks to the whole team at Nina Estate Agents.
Once again the service provided was amazing. Always professional with happy enthusiastic staff that always give a warm welcome when popping in or on the phone.
Really glad we chose you to sell our property and should we move house again you will be our first choice.
Can’t recommend your service highly enough even though I didn’t want my picture taken(camera shy).
Thanks again to all of you.
Gareth & Clare
Somerset Road East to Gladstone road.
Sent from my iPhone
Gareth · 18 June 2019
Agent replied · 16 June 2024
Thank you so much Gareth and Clare! So pleased you chose us to sell your property!
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