Knights Estates Agents Barry reviews

★★★★★ 5/5

Google

A well known and respected estate agency in the Vale of Glamorgan. Angela and her team worked to high professional standards throughout my sale transaction. Abbie was exceptional in her weekly support and updates. Extremely happy with the service I received from the agency. Would highly recommend.PositiveResponsiveness, Professionalism

Emma · 27 August 2022

★★★★★ 5/5

Google

Sold house for good price. This is the second house in last two years we have sold through knights. Each time we have got a good price. Other estate agents charge a little less but you could loose thousands in the process. Angela and her team at knights work hard to sell at the right price. Well done team

Cavan · 20 June 2020

★★★★★ 5/5

Google

Thank you, Angela and team for all the good work you have done, bringing the sale of two properties to a very satisfactory conclusion. All sales work was done very smoothly and professionally .

David · 24 August 2023

★★★★★ 1/5

Google

I had a very disappointing experience with Knights Estate Agents, and I feel it’s important to share so that others are aware. On Thursday 27th April, my offer for a property was accepted by Georgia Farr, who confirmed this via email. The agency manager, Samantha Draisey, was the one who showed me the house. The day after receiving the acceptance, I immediately contacted my solicitor and mortgage broker to proceed with the purchase. However, I was later contacted by the survey company, who mentioned that my offer was uncertain because someone else had placed a higher bid something I was completely unaware of. The agency never informed me about this. When I attempted to reach out to them for clarification, my calls went unanswered. Due to the lack of communication, I sought assistance from a friend who is the manager of an estate agency in Cardiff and who had previously sold my apartment. He managed to get in touch with Knights Estate Agents on my behalf, and it was only then that I was informed about the higher offer. This lack of transparency and communication was both frustrating and unprofessional. Upon learning this, I submitted a counteroffer because I truly wanted the property. However, despite my willingness to match or exceed the other bid, the agency still decided to sell the house to the other party. Their reasoning? They claimed that the other buyer was “a better option” than me. This was deeply offensive and discriminatory. I felt unfairly treated, especially considering that the agency was fully aware of my situation I am a single mother with two children, my mortgage was approved, and my apartment was sold six weeks ago. Despite all of this, I was denied the opportunity to secure the property, never removed the property from the market even though I had taken all the necessary steps to proceed. It was only when I used a private caller ID on Monday the following week that I was finally told they had decided to go with the other buyer. This experience has been incredibly stressful, both emotionally and financially. I believe potential buyers should be aware of this kind of unfair treatment, as buying a home is a serious and life-changing process. I have all the proof of my mortgage application and legal work already in progress, yet I was left uninformed and misled. I hope this review helps others avoid a similar situation. Transparency, fairness, and ethical conduct should be a priority in real estate transactions

Mary · 11 April 2025

★★★★★ 5/5

Facebook

I would highly recommend knights estate agents. They were extremely helpful with the issues we had when purchasing our new home with them. They went above and beyond for us. Thanks again everyone, especially Sam, she was amazing at getting things done and sorting out the solicitors when they needed a push. 5 ***** service

Sharon · 25 November 2020

★★★★★ 1/5

Google

Absolute shambles, was turfed out of flat to adjacent flat during covid for temp 'essential repairs' by landlord only for it to be knocked through leaving the whole building open to elements. This lasted 3 years with mouse and insect infestations and numerous intruders. Kids breaking in and the only security being plywood with a padlock. Shared entrance hall was filthy from site and cleaned three times in 4 years. Once using the excuse of covid to avoid having to attend despite random arrivals without warning by landlord and relocation demands during this time. Lived in essentially a building site. When toilet broke took 4 months, window took 3 month, never had bedroom radiator, flat was broke into when away and landlord refused to fix it claiming I done it myself. Left with no lock on busy street for months. Got to point I gave up asking. Never had hot water for bath home time and shower would break monthly instead of being replaced would be botched again. The front desk staff are OK but has High turnaround and get impression they are intimidated by management who are rude and unapproachable. Wouldn't let me use phone in office once when energy card needed replacing, embarrassing me at desk as had no credit. They don't get back with problems or maintenance but are quick to chase any landlord enquiries or payment demands. They have no regard for there tenants and clearly put there landlords first. Was told by vale council that the flat I was illegally and temporary moved into wasn't even registered correctly and therefore would be uninsured. The landlord would turn up unoticed during covid no ppe and clearly has no regard for tenancy laws or the comfort or wellbeing of the people renting the properties. He would try to charge cash for 'call outs' every time there was a maintennace issue. Claiming he had to pay for a contractor despite it being his own staff. A radiotor broke in winter and had to purchase my own as was getting ill waiting 3 weeks to get fixed in cold. The flats are shabby and unfinished and takes weeks and months for simple repairs and when told about the mouse infestation due to the knocked through adjacent flat was told to contact council. Spent 3 years essentially on a building site. Promised I'd be moved back in after a full refurb. Avoid this agency especially the certain landlord at all costs. Having gone from a homeowner to this was a wakeup call, my only experience of renting in Barry and it was a daily nightmare. Rude staff, arrogant money orientated thoughtless landlord and disgusting run down building site of a property with no security or fire doors to safeguard the open construction site. The landlord will lie and give promises of flat renovations etc and will turn up with builders to your property and walk round discussing his business when you are getting ready for work or resting. I will state again, do not put yourself through the grim daily living of dealing with these agents and there superiority complex landlords who will chase rent but shun simple responsibilities. Good bye good riddance. Although despite having a section 21 issued December of 2021 and left march last year as required still having unwarranted payment demands from them and there cowboy landlord. Harassing my guarantor for repairs to a property that was left insecure for months. Joke. This is tip of iceberg.

Davy · 24 August 2023

★★★★★ 5/5

Google

We used Knights to purchase our home and we were pleased with the service they provided. Samantha, Georgia and Rhianna were professional, friendly and helpful. I would confidently recommend them to others.

Shellie · 24 August 2023

★★★★★ 5/5

Facebook

I recently bought a property with Knights Estate agents and the service I received was absolutely fantastic. From meeting me at the property to completion, Angela went above and beyond to help me through the process and always keeping me updated. I would recommend Knights (and Angela) without a second thought.

Mark · 19 February 2021

★★★★★ 5/5

Google

Wow - I am totally blown away by the amazing news that you have achieved SSTC and full asking price on my home within just a couple of days of my instruction to you act on my behalf. It is sometimes a difficult decision to choose the right agent when it’s time to sell, and it’s not always about choosing an agent that gives you the highest price! You assured me that you could achieve full asking price and swiftly, and you did exactly that, to the first viewers and before the house had even been marketed. My grateful thanks to you Samantha for giving me the confidence, when I was nervous about the price, and for your friendly, professional attitude and mind blowing speed of finding a buyer . Needless to say, I am absolutely delighted and would have no hesitation in highly recommending you and Knights in the future. Patricia Murray

Tric · 20 June 2023

★★★★★ 5/5

Facebook

Knights Estate Agents are absolutely amazing The care and support Sam and the team gave us at our sad time selling our mums house was incredible We highly recommend Knights for their professional caring and efficient way they conducted our sale Thanks team you are the BEST

Sian · 9 December 2020

★★★★★ 5/5

Facebook

Angela at Knights has been an absolute star. I have just leased a premises from knights, and not knowing what to expect was very apprehensive, but Angela has been amazing, always on hand, Nothing has been too much trouble.. so thank you so much.. would recommend 100%..

Carolyn · 19 March 2019

★★★★★ 5/5

Google

I was so happy with selling with Samantha at knights , Karen was very professional at the letting department. Really great service.

Charles · 20 June 2023

★★★★★ 5/5

Facebook

Excellent service from all at knights. Jemima was great and helped us find our perfect home. Even when there were some delays, they kept us posted throughout and even went above and beyond to contact solicitor's for us. Would definitely recommend and use again.

Andrew · 12 December 2019

★★★★★ 5/5

Facebook

Purchased my property from Knights Estate Agents Barry in August 2019. Negotiator Samantha Draisey was informative, helpful and very professional throughout the process. I’m extremely happy with my new house and would definitely do business with Knights Estate Agents again in the future.

Rich · 12 December 2019

★★★★★ 5/5

Facebook

Thank you to Sam & the team for helping us through the purchase of our first home. Both friendly and professional, Sam was always available to answer any of our questions and kept us up to date throughout. Highly recommend!

Trudi · 26 October 2020

★★★★★ 5/5

Google

Thank you Sarah, Cathy, Sam and all the team for selling our property not once but twice having fallen through during the lockdown. Always helpful and responded to any queries quickly and efficiently.PositiveResponsiveness, Professionalism

Mary · 20 June 2021

★★★★★ 5/5

Google

I was beyond happy with the service i received from Knights and would implore anybody who is looking for an estate agent to look no further. Their customer service was brilliant. The majority of my contact was through Abbie (apologies if i spelt the name wrong!) and she was fantastic. She was very knowledgeable, enthusiastic and explained things on a level a first time buyer could understand! She was responsive to all my queries and seemed genuinely happy to help. On a couple of occasions i spoke to other members of the team who were just as fantastic as Abbie. It became evident that Knight's staff communicate effectively between themselves as everybody i spoke to was aware of the details with regards to my purchase and helped tremendously. Through the advice i received and the actions of the team they actually sped up the purchase of my property! I only once visited the office (because of COVID) but when i did there was a really nice atmosphere and it was a really pleasant experience. Hopefully i won't be moving property for a long time but i do i will look no further than these guys. Thanks again!PositiveResponsiveness, Quality, Professionalism

Frank · 27 August 2021

★★★★★ 4/5

Google

Recently sold a property through Knights- sold within a day or so of it going live and to first viewer. Sale dragged on longer than we anticipated given first time buyer and no chain, however this wasn’t down to agent rather purchaser’s lender. Knights were very proactive in chasing things and keeping us in the loop at all stages and regularly . Very pleased with service, Samantha and Abbie very professional and helpful .

Roger · 20 June 2022

★★★★★ 5/5

Google

We viewed a number of houses in our search for our first home, the house we chose was on sale with Knights. Dealing with Sam for the majority of the process, she was super helpful with a number of specific requests we had with regards to the purchase and the details of the house itself. Sam & Knights were able to rectify all of our requests and collect any information we needed from the seller promptly and professionally. We were dealt with in a friendly and helpful manner and cannot complain with the service we have received. Even when calling in the office and dealing with other members of staff that weren't working on our account, they advised me above and beyond what they had to do to so we are really grateful. We would happily work with Knights as and when we come to sell this house in the future, we would highly recommend to friends and family.PositiveResponsiveness, Quality, Professionalism

Chris · 20 June 2021

★★★★★ 5/5

Google

I had no previous experience of selling a home, Knights made it a stress free time. They gave good advice and guidance that helped me sell the property quickly. All their staff were a pleasure to do business with. I was recommended Knights by word of mouth and can only endorse this and carry on the recommendation. Thank you.

Roger · 25 July 2023

★★★★★ 1/5

Google

Made an appointment to see a house, they cancelled the appointment and didn't tell us so we travelled 7 miles to get there. We phoned them outside the property and they said it was cancelled but said they would be there in 5 minutes. Waited 30 minutes and still had not turned up, so went and contacted another estate agent who were selling the property and they seemed to know what they were doing. I would give knights a zero for waisting our time and fuel but Google won't let me.

David · 25 March 2024

★★★★★ 5/5

Google

I'm sure the sale of my flat must be one of the quickest sales this year. Three days on the web and the first person to view it, bought it! Samantha, the agent at Knights, Barry, was excellent in the way she dealt with my sale. Efficient, professional and very helpful, Her recommendation of a solicitor proved successful too. Thank Knights for helping to make my year.PositiveResponsiveness, Professionalism

Mrvanh2 · 27 August 2022

★★★★★ 1/5

Facebook

Viewed a house made an offer couldn’t even contact me to tell me if it had been accepted I had to go to them to find out. Went into knights and Asked to view two more houses for sale Was told I’d have a call back in half hour. That was two days ago. Really disappointed with this. Feel sorry for the people selling these houses.

David · 11 July 2018

★★★★★ 5/5

Google

I have bought and sold properties all over the country over the years but have never come across such a genuinely friendly and efficient company as Knights in Barry. As I live over 140 miles away nothing has been too much trouble and they have been second to none. Thank you to all the staff and I highly recommend them to anyone who is selling their home in the Barry area in Wales.

Kay · 20 June 2021