Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
Gary · 5 March 2026
★★★★★ 5/5
GoogleShelbi, Sarah and the team were extremely helpful throughout the process of selling our house and I thoroughly recommend their services.
Samuel · 24 August 2025
Agent replied · 24 March 2026
Thank you so much for your kind words and feedback Sam. The team team take great pride in offering a first class service and will be delighted to hear your feedback.
★★★★★ 5/5
GoogleOulsnams were very helpful and responsive. The customer service was fantastic!
Simon · 29 November 2025
Agent replied · 29 December 2025
Thank you for your 5* review Simon. We are pleased we could assist in your move and wish you every happiness in your new home.
★★★★★ 5/5
GoogleBrad from the first minute we spoke, I knew he was going to be our estate agent. He was so helpful all the way through the process of selling our home.
Living abroad, Brad managed the property, carrying out checks and additional tasks with no questions asked.
He kept us up to date with the process and was always available for questions via a WhatsApp group.
The photos of our home published on the internet were outstanding and resulted in a quick sale.
Highly recommend Brad!
Tristan · 20 May 2022
Agent replied · 20 May 2026
Thank you Tristan, all the best!
★★★★★ 5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
MrPeterCroft · 8 August 2026
★★★★★ 5/5
GooglePurchased a park Home, and could not be happier with the service I received. From Sarah, who handled the viewing, Shelbi, who dealt with the paperwork, and Karen who gave me my keys to my new house, they were all friendly, professional and efficient. The communication was excellent, and they replied to e-mails promptly, and answered all my questions. Would not hesitate to recommend.
Tracey · 1 October 2025
Agent replied · 24 March 2026
Thank you for taking the time to leave a review Tracey. The team are delighted with your feedback and wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Lee · 1 July 2026
Agent replied · 15 July 2026
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
★★★★★ 5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
Fiona · 21 February 2026
★★★★★ 5/5
GoogleIt has been wonderful to have had Brad accompanying us throughout our house purchase journey. He was very open, efficient and a great communicator. We also liked his consistent positivity and upbeat manner. Looking forward to working with him again if the time comes.
Christina · 20 March 2026
Agent replied · 20 May 2026
Hi Tina, thanks to you and Lutz for such a lovely review. Best wishes in your new home, Brad.
★★★★★ 5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie.
Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location.
Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly
Have booked a third viewing to take my daughter to see....
Mrs · 1 August 2026
★★★★★ 5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
Wayne · 21 March 2026
★★★★★ 5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Gemma · 13 March 2026
Agent replied · 11 May 2026
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
★★★★★ 5/5
GoogleBrad was great 😊 kept us informed throughout the whole process and always quick to respond to my many questions and queries. Would highly recommend …
Kate · 20 May 2025
Agent replied · 20 May 2026
Hi Kate, thank you for taking the time to leave us a lovely review.
Best wishes,
Brad
★★★★★ 5/5
GoogleWe used Brad to sell our house & buy our new house.
Both the sale & purchase were so smooth running. We couldn't have asked for a better estate agent. Brad kept us up to date with all the progress, even before the solictor.
Moving home is the most stressful thing & brad somehow seemed to make it the calmest transition.
Truely grateful for his help.
Jamie-lee · 20 May 2023
Agent replied · 20 May 2026
Thank you so much Jamie-lee, i’m so glad we got there in the end for you!
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Raja · 3 June 2026
Agent replied · 5 June 2026
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
★★★★★ 5/5
GoogleExcellent service from Shelbi, Sarah and Karen. Professional, friendly and courteous. Expert guidance through the whole process. I would have no hesitation in recommending the services of Oulsnams Barnt Green.
Dave · 24 March 2025
Agent replied · 26 August 2024
Thank you for your 5* review. I will pass your feedback on to the team. Wishing you all the happiness in your new home.
★★★★★ 5/5
GoogleI highly recommend Brad Hansford as an Agent.
After selling a property through him we found him courteous and professional in all aspects.
Always there to answer and deal with questions when they arrive nothing was too much trouble.
We would not hesitate to use him again.
A Trustworthy Agent.
Jane · 20 May 2024
Agent replied · 20 May 2026
Thanks so much for such a lovely review Jane, it has been a pleasure dealing with you and Jerry. See you soon, Brad.
★★★★★ 5/5
GoogleThank you Alex for sorting out all the repairs work for me. You’re always so helpful.
Ifrah · 27 August 2025
Agent replied · 27 July 2026
Thanks Ifrah!
★★★★★ 5/5
GoogleSarah was so helpful in all our interactions and would definitely recommend her as an agent
Chloe · 24 August 2025
Agent replied · 24 March 2026
Thank you for your 5* review Chloe. We are delighted to hear you have been pleased with the service recieved from Sarah. We will be sure to pass on your feedback.
★★★★★ 5/5
GoogleWe bought a house through Brad earlier this year. One of Brads strengths is staying in contact. Communication is a vital part of buying or selling a property and Brad is good at it. He keeps all parties updated every step of the way, in our case, even after completion a couple of questions arose and he never fails to answer any messages. Highly recommended.
Chris · 20 May 2023
Agent replied · 20 May 2026
Thanks Chris, that is really kind of you to share such kind words. I hope you are both keeping well. Best wishes, Brad.
★★★★★ 5/5
TrustpilotGreat Service
We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
Andrew · 14 July 2026
★★★★★ 5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
Patricia · 15 June 2026
★★★★★ 5/5
GoogleAlways really helpful and answered e mails and phone calls quickly. Really pleasant staff and very professional
Jane · 27 August 2026
Agent replied · 29 August 2026
Thank you for your 5* review Jane. We wish you every happiness in your new home 🏠 …
★★★★★ 4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
Anon · 16 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.