Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
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5/5
TrustpilotI would like to thank the entire teamβ¦
I would like to thank the entire team who supported me. They were always on hand to assist with anything I needed, whether it was things I was unfamiliar with, or areas where I required guidance and advice. Their help and support made a real difference.
Wajid Β· 25 May 2026
Agent replied Β· 11 June 2026
Thank you for your review and your kind words for the team
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5/5
GoogleDelighted with the professional, efficient, friendly service from the sales team at Oulsnam Barnt Green: Shelbi, Karen and Sarah. A pleasure to work with. Wouldn t hesitate to recommend this team.
Bronwen Β· 24 July 2025
Agent replied Β· 24 March 2026
Thank you for your five star review Bronwen. We are delighted to hear you have been pleased with the service received - we appreciate your recommendation.
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5/5
TrustpilotI wanted to leave a review for Karenβ¦
I wanted to leave a review for Karen Clifton in the Bromsgrove Branch. Karen showed my son in law Zak and myself a house which they have just bought. I have to say what a welcome relief to have someone with excellent communication, skills and knowledge. Well Done Karen!
Colette Β· 19 April 2026
Agent replied Β· 12 May 2026
Thank you for your kind review it is really appreciated and I have passed on your kind words to Karen!
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5/5
TrustpilotA pleasant relaxed viewing
Such a relaxing viewing and a very informative agent, who gave us plenty of time and advice on the property.
Sadie Jayne Wragg went above and beyond.
A pleasant experience in viewing this property.
Ruthie Β· 9 April 2026
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5/5
TrustpilotLauren and Lisa were incrediblyβ¦
Lauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldnβt recommend them highly enough! π
Kieran Β· 14 May 2026
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5/5
GoogleWhere do I start... Brilliant, Excellent, Superb, Friendly, Professional, Courteous and Efficient. Just a few adjectives to describe the service provided by Shelbi, Karen and the Team at Oulsnams. A pleasure to deal with and cannot recommend them enough. As someone who operates in the real estate world, these guys put many other firms to shame. If I had another property to sell, I would not hesitate to use them again.
Will Β· 1 October 2025
Agent replied Β· 24 March 2026
Thank you for your lovely 5* review Will. We appreciate your recommendation.
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5/5
TrustpilotRon conducted our viewing at a propertyβ¦
Ron conducted our viewing at a property today, they scheduled it last minute to fit in with our schedules. He was personably and answered all our questions to the best of our knowledge. Ouslamns has also sold our property and I'm so glad we've changed to them after a year on the market they were excellent as sellers and buyers.
Verity Β· 6 September 2026
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5/5
TrustpilotSmooth and Professional
Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful througout. Oulsnam are cut above the other agents in Moseley.
Rizwan Β· 9 March 2026
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5/5
GoogleBrad was excellent during the purchase of our house. He kept us well informed and was easy to get in touch with when necessary. It was a long process; Brad was realistic but positive throughout!
Frankie Β· 20 May 2025
Agent replied Β· 20 May 2026
Thank you Frankie for a lovely review, so pleased to finally get this through for you.
Best wishes to you and Tom,
Brad
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5/5
TrustpilotSuperb communication
I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.
Maggie Β· 8 February 2026
Agent replied Β· 5 October 2026
Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!
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5/5
TrustpilotJeff was very informative and made theβ¦
Jeff was very informative and made the viewing enjoyable!
Brooke Β· 31 January 2026
Agent replied Β· 5 October 2026
Thank you for taking the time to leave Jeff a review, its greatly appreciated
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5/5
GoogleAlex from MS has been particularly helpful over the past few days (heβs always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Chris Β· 27 March 2026
Agent replied Β· 27 July 2026
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
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5/5
TrustpilotCo ordinated and Seamless Service
Bromsgrove Oulsnams sold a deceased estate property.
I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise.
It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.
Ghislaine Β· 8 October 2026
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5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Dane Β· 27 August 2025
Agent replied Β· 27 July 2026
Thanks Dane!
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5/5
TrustpilotI was dealing with Shania Benton & itβ¦
I was dealing with Shania Benton & it was lovely working with her.
Oulsnam is very transparent & customer friendly.
They always try to work around your schedule & give a realistic timeline if you raise any issue.
Would definitely recommend working with them.
Vasudeva Β· 28 April 2026
Agent replied Β· 11 May 2026
Thank you for your review that is much appreciated and we are so please about the service Shania has being able to provide.
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5/5
TrustpilotGreat determination and Great Team
Huge thanks to Lauren, who was absolutely brilliant from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.
Rob Β· 15 April 2026
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5/5
GoogleI am so so happy with my experience with Oulsnam in Barnt Green! The team were incredibly friendly and Shelbi in particular helped us every step of the way. As first time buyers we were worried that buying our first home would be daunting but from our first viewing Shelbi guided us through the entire process and kept us updated throughout. She also happily answered any and all questions we had (which was a lot from me!). We really felt looked after and cannot recommend them highly enough! Thank you!
Molly Β· 8 October 2024
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5/5
GoogleHi guy's, better late than never!
You know I'm not very technical!
Anyway, who would have thought that six months ago I would be selling my rented property? Not really planned at all!
I was very impressed with Shelbi, who seemed very determined to sell the house for me, bless her!
In fact all the Ladies at Barnt Green were extremely helpful to me too!
Thankyou - I certainly recommend you guy's!! Oh I do hope you get this? Haha!
Lins Turner
Lindsey Β· 4 October 2024
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5/5
TrustpilotLovely staff
The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.
Matt Β· 13 July 2026
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5/5
TrustpilotHighly recommend Oulsnam in Droitwich
I have just brought my home through Oulsnam in Droitwich.
I mainly dealt with Sarah, who was extremely helpful and efficient, all the way through the process.
I would highly recommend Oulsnam in Droitwich.
Marie Β· 26 February 2026
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5/5
TrustpilotI have had a couple of viewings andβ¦
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Mr Β· 13 June 2026
Agent replied Β· 30 June 2026
Thank you for your lovely feedback. Weβre really pleased to hear youβve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
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5/5
Trustpilotreally pleased with the whole team atβ¦
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company!
thanks guys!
MISS Β· 28 April 2026
Agent replied Β· 15 May 2026
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
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5/5
TrustpilotWe found Oulsnam in Kings Heathβ¦
We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy!
We also liked the fact that all the staff we encountered were women - good for Oulsnam!
Mr Β· 30 September 2026
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5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn Β· 27 September 2025
Agent replied Β· 27 July 2026
Thanks Robyn, glad we could helpπ β¦
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