Oulsnam Barnt Green reviews

★★★★★ 5/5

Trustpilot

Sadie-Jayne Wragg was a delightful viewing representative

Sadie-Jayne Wragg met us at a delightful property in Bromsgrove. She was warm and welcoming and very accommodating. She answered the many questions we had and also shared her own thoughts on the property which in turn has helped us fall in love with it!

Laura-Jayne · 30 January 2026

★★★★★ 5/5

Google

Absolutely amazing! We cannot recommend Brad enough for everything he did for us, he went over and above and helped us sell our house (within 3 days) and secure our new home. If you are looking to buy/sell then look no further, Brad’s so quick with communication and was always updating us which was so helpful and refreshing! Thank you so much Brad!

Isabella · 20 May 2023

★★★★★ 5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.

Mrs · 11 February 2026

★★★★★ 5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Lisa at oulsnam in Moseley who guided me through the buying process of a flat in Edgbaston fantastically.

Bucking · 21 January 2026

★★★★★ 5/5

Trustpilot

A positive experience.

I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.

Mrs · 2 April 2026

★★★★★ 5/5

Trustpilot

We were kept informed from the very…

We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful

ELLEN · 10 February 2026

★★★★★ 5/5

Trustpilot

Was shown round a property by Jeff…

Was shown round a property by Jeff Field and he was a great help. Knowledgable about the property, polite and professional. Took time to explain everything and said he would follow up the further questions I had once back in the office. A very positive experience. Pleasure to meet him.

Vish · 25 July 2026

★★★★★ 5/5

Google

Excellent, professional, knowledgeable and friendly service from Shelbi, Sarah and Karen at Barnt Green. They were responsive and helpful throughout the house sale.

Keith · 24 March 2025

★★★★★ 5/5

Trustpilot

Having moved to Oulsnam from another…

Having moved to Oulsnam from another Agent, we really needed help selling swiftly. The difference was significantly different from the start with a more personalised tailored approach. Honestly couldn’t have asked for a more caring team. Top agents who genuinely care.

Jane · 15 September 2026

★★★★★ 5/5

Trustpilot

A really helpful team.

The team were always very patient, supportive and professional. Sadly there were a number of issues to deal with that delayed the sale and completion, none of which were the fault of Oulsnams, they dealt with everything that came up.

Janette · 21 September 2026

★★★★★ 5/5

Google

Shelbi and the team did a great job in selling my fathers home. Couldn't ask for a more professional company. Thank you

Jason · 24 March 2025

★★★★★ 5/5

Google

My rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.

Dave · 27 September 2025

★★★★★ 5/5

Google

This is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you

Chinenye · 27 August 2025

★★★★★ 1/5

Google

Terrible company to deal with!! They have caused us so much stress after renting a property from them. They ignore emails, don’t return your calls etc. Manager is rude and very unhelpful. Property let to us was filthy, full of damp and they left us without heating or hot water etc and appliances that didn’t work. I would not recommend this company to anyone!!

Kay · 8 October 2024

★★★★★ 1/5

Google

Block viewing was organised at the house we currently reside at. We returned an hour into the block viewing of two hours; within that time, it seemed somebody (either the viewing rep, Peter, or one of the first four viewers) had helped themselves to the toilet and left the toilet seat up... I just hope whoever it was washed their hands! Appalling. What ever happened to professional etiquette? It's unreasonable to expect a resident's hospitality to extend to strangers viewing the property, or an agent they've never met before. --- UPDATE: Second viewing; similar behaviour displayed by a another viewing representative from this establishment, Paul R. On the way out, he nudged or kicked our shoes/slippers, likely to express annoyance of having been asked to remove his shoes (only to go upstairs). Regardless of how he felt about removing his shoes, physically interfering with our belongings (even in a minor way) is unprofessional behaviour for a viewing representative. ---

T · 1 October 2024

★★★★★ 5/5

Trustpilot

Excellent service carried out by knowledgeable and friendly staff

Excellent service. I was kept informed by telephone or email at every stage of the process of selling my late fathers home. Thank you for making a difficult task for me run so smoothly.

Jayne Brassington · 7 October 2026

★★★★★ 5/5

Trustpilot

A good move

Since we moved our small rental property to Oulsnam, every contact we have had with the agency has been positive, and has justified our decision to move to them. Everyone responds immediately to questions, and Oulsnam found us a good tenant very quickly. Despite the fact that our property is small, we have been given an individual contact at Oulsnam, and we look forward to a long and friendly relationship with the company.

GeorgeB · 20 December 2025

★★★★★ 5/5

Google

Julia, Shelbi, Karen and Sarah did an excellent job on selling our property - twice! After the first buyer pulled out, they quickly got us back on the market and generated several viewings resulting in two offers and a sale in less than a week, meaning we didn’t loose the property we were buying thankfully. Special mention to Shelbi who did a sterling job with the sales progression. We were under pressure to complete quickly and she was very proactive in making sure the chain was moving at pace, and was quick to resolve issues as and when they arose. She was professional and friendly at all times, even when things got tough. Communication and service from these ladies has been first class from start to finish - well done girls and thank you so much for making this process straightforward.

Kurt · 8 October 2023

★★★★★ 5/5

Google

We had such a positive experience with Shelbi and the team when we were purchasing our property during the lockdown period that we had no hesitation in using them again when we were ready to sell. We are extremely grateful to Shelbi for her kindness and support during a very stressful time when ill health threatened to disrupt our move, but she went above and beyond in order to help us through it. I can honestly say that Shelbi, Karen, Sarah and the rest of the team helped to make our move as smooth and as stress free as possible. We are very happy to recommend this wonderful team. Thank you all so much!

Angela · 8 October 2023

★★★★★ 5/5

Google

We were very impressed by Oulsnams service especially when dealing with Shelbi. Many thanks Gary and Kim

Gary · 24 March 2025

★★★★★ 5/5

Google

Brad is absolutely brilliant. Great communication throughout the sale, keeping us up to date and every question was answered promptly and accurately. He knows his stuff and is great to deal with. No hesitation to recommend him.

Juliet · 20 May 2024

★★★★★ 5/5

Trustpilot

Emma at Bournville Oulsnam outstanding

Emma at Bournville Oulsnam proactively and quickly found a good buyer for my house and then during months’ long delays due to difficulty with my purchase, she kept my buyer and everyone else involved fully informed and on board until we finally completed the sale. A long and tricky path handled with superb skill.

Elizabeth · 5 May 2026

★★★★★ 5/5

Trustpilot

Great Commuctions

Great Commuctions with office to me and brother Helpful friendly staff Excellent service by all Thank you very much for all that you Have done for me and my brother 👍

Lee · 8 October 2026

★★★★★ 4/5

Google

Excellent support from Shelbi and team during a sale that was quite challenging!! Thank you !!!

Adrian · 24 March 2025