Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional, friendly and courteous service
We received a courteous, friendly and supportive service from the outset from Lauren, James and Lisa (Moseley branch). Clear communication was key to making us feel confident about how everything was progressing along with prompt responses to our queries/updates. Job well done!
Gill · 11 May 2026
★★★★★ 5/5
TrustpilotHighly recommend, great service throughout
I had a great experience selling my flat with Robert Oulsnam - Droitwich. The team were really helpful, professional, and easy to deal with throughout the whole process. Communication was clear and consistent, and I always felt kept in the loop.
They gave great advice and made what could have been a stressful process feel straightforward and well managed.
Marta · 15 December 2025
★★★★★ 5/5
GoogleBrad is absolutely amazing! He is friendly, professional & his communication is second to non. He goes above & beyond for his clients & genuinely cares about selling your property. Highly recommend, wouldn’t use anyone else now. Thanks again, Brad.
Helen · 20 May 2023
Agent replied · 20 May 2026
Thank you so much Helen for your kind words, I hope you and Richard are enjoying your new home! Best wishes, Brad.
★★★★★ 5/5
GoogleAs a fellow agent I know how important it is to find a good agent. We were really impressed with Brad, communication was really easy, viewings we were managed and I’d go as far as saying the whole process was relatively stress free. Would definitely recommend. Thanks Brad!
Paige · 20 May 2022
Agent replied · 20 May 2026
Thank you so much for your review Paige!
★★★★★ 5/5
TrustpilotGreat house viewing with Sadie-Jayne
Great house viewing with Sadie-Jayne. Extremely welcoming and professional, answered all questions on the property, just super helpful.
Evie · 3 October 2026
★★★★★ 5/5
GoogleAmazing service. We had a few issues with the buyer and solicitors and Brad was absolutely brilliant at getting these issues resolved.
Jodie · 20 May 2024
Agent replied · 20 May 2026
Thanks so much to you both Jodie, for allowing me the opportunity to sell your property. See you both soon, Brad.
★★★★★ 5/5
GoogleBrad went above the call of duty with helping deal with solicitors and moving our sale along. His communication was excellent and there was no “sales talk”, it was all straightforward and honest which was very refreshing.
Emma · 20 May 2023
Agent replied · 20 May 2026
Thank you Emma for your review and kind words, hope you and your family are well. Best wishes, Brad.
★★★★★ 5/5
GoogleBrad was very helpful throughout the whole process of selling my Mothers house. The whole experience was very smooth and professional.
Linda · 20 May 2024
Agent replied · 20 May 2026
Hi Linda, thank you so much for the review, so pleased we managed to secure you a buyer in a suitable timeframe. Take care, Brad.
★★★★★ 5/5
TrustpilotExcellent service for move within Kings…
Excellent service for move within Kings heath area. Quick responses, kept us up to date and were always available. Highly recommended.
Philip · 3 September 2026
★★★★★ 5/5
TrustpilotWasn’t plain sailing due to the…
Wasn’t plain sailing due to the solicitors,
But Debbie solway at oulsnam redditch made it all worthwhile highly recommended
Amanda · 22 January 2026
Agent replied · 5 October 2026
Thank you for taking the time to leave a review. While the journey wasn’t without its challenges, we’re so pleased Debbie was able to support you through it. We really appreciate the recommendation.
★★★★★ 5/5
TrustpilotExcellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Martin · 4 March 2026
Agent replied · 5 October 2026
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
★★★★★ 5/5
TrustpilotFriendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
Angela · 6 February 2026
★★★★★ 5/5
TrustpilotJeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
Luke · 26 September 2026
★★★★★ 5/5
GoogleWe just moved into our new flat, and Mitchel was great at handling our queries, everything went incredibly smoothly and we're very happy with the process overall. Everyone at Oulsnam has been great, would definitely recommend.
Philip · 17 May 2023
Agent replied · 31 May 2023
Thank you for your review and we hope you are enjoying your new home!
★★★★★ 5/5
TrustpilotAlways helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Mike · 22 December 2025
Agent replied · 5 October 2026
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
★★★★★ 5/5
GoogleBrad goes out his way to help you. Thanks to Brad me & my husband Ave our Dream home.Highly recommend
Capri · 20 May 2024
Agent replied · 20 May 2026
Thanks for the 5* review Capri!
★★★★★ 5/5
GoogleEveryone was very Friendly , Very Helpful. They all worked very hard for us , chasing everyone when needed . Would Recommended to anyone
Richard · 29 November 2025
Agent replied · 29 December 2025
Thank you so much for your kind words. 😊 We’re thrilled you had such a positive experience and really appreciate your recommendation. …
★★★★★ 5/5
TrustpilotAmazing!
Rachel and Lissie at the Bournville office were amazing from the outset. In difficult circumstances they were very understanding and supportive. They advised every step of the way and were always quick to respond and keep us updated.
Emma · 26 April 2026
★★★★★ 5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Penny · 13 March 2026
Agent replied · 11 May 2026
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
★★★★★ 5/5
GoogleBrad was an absolute star all through the sale of our family home. Very considerate due to the nature of the sale and always went to considerable lengths and further to keep us informed of any sale information or problems we occurred along …
Shaun · 20 May 2022
Agent replied · 20 May 2026
Thank you for your review Shaun!
★★★★★ 5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
Elaine · 17 June 2026
★★★★★ 5/5
GoogleI cannot recommend Brad enough! He was professional, friendly and added the personal touch throughout the house sale process. He kept me up to date right through the process and went above and beyond what I would have expected right down to …
Debbie · 20 May 2022
Agent replied · 20 May 2026
Thank you so much Debbie!
★★★★★ 5/5
GoogleChrystalla was very nice & helpful, contacted her in the AM regarding a property I was very interested in & she booked a viewing for me within 3 hours for the same week!
Eva · 17 May 2023
Agent replied · 8 June 2023
We are glad to hear about the great service you have received. Many thanks.
★★★★★ 4/5
GoogleA very professional service with great attention to presentation including superb photographic service. The only slight problem was when it was time for the property handover we felt so much under pressure to vacate that some items were left behind.
Robert · 20 May 2025
Agent replied · 20 May 2026
Thank you Robert for your lovely and honest feedback, it was a pleasure dealing with you both and I hope you have settled into your new home.
Best wishes,
Brad.
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