Webbers Estate Agents Barnstaple reviews

★★★★★ 5/5

Trustpilot

Excellent reassuring service for landlords from Webber’s.

A very professional, knowledgeable and courteous service is provided giving good support to landlords and tenants alike. Approachable enthusiastic staff who are excellent at communication and who deal with any issues raised by tenants swiftly and competently. I am impressed with their legal knowledge and their compliance management is first class always ensuring that all legal certification is applied for well in advance ensuring that landlords confirm and comply with all statutory and legal tenting requirements.

Anonymous · 12 November 2025

★★★★★ 5/5

Trustpilot

Excellent estate agents

Excellent estate agents. Friendly, professional, and pro-active. There were supportive and kept me informed throughout the process. I have no hesitations to recommend. Thank you Fraser, Nikki, and Catherine!

Dana · 18 July 2026

★★★★★ 1/5

Google

Pleass pleasd AVOID AVOID!! Zero star if possible. Awful service, the driver claimed to have come to my property and "tried" to ring me but no answer at 7am. That's not true because I was up since 6am and getting my kids ready for school (didn't leave the flat until 8.30am) My phone was on loud incase the driver needed to contact me. We have disconnected our washing machine and now we have to wait 3 days for a re-delievry.

Temitope · 22 June 2026

★★★★★ 5/5

Trustpilot

The Webbers team were great, really helpful and professional

Webbers were extremely helpful during my initial search for a property. I viewed quite a lot and found that the person showing me round was really nice, helpful and informative. When I put an offer in, they dealt with it straight away and throughout the buying process they kept me informed every step of the way with regular updates. I found them to be extremely professional, friendly and helpful. What a great team.

Amanda · 1 December 2025

★★★★★ 5/5

Trustpilot

Fin was very friendly and professional…

Fin was very friendly and professional and went above and beyond to help my parents with their move from Birmingham.

Deb · 14 January 2026

★★★★★ 1/5

Google

So I placed an order with hoover for a new fridge freezer- paid £35 for delivery on the Saturday. The morning of delivery i had a email with time slot and told ill get a phone call. Delivery slot was 0816 till 1016. Noticed time was getting on so checked on tracking to find it said " unsuccessful delivery " I have no way of contacting product care as they dont have a phone line active at weekend even though it tells me to contact them. I have been in guarding in the front garden so no way could I have missed them. No one has contacted me via phone ect. So I have no fridge freezer now I can use as old one been taken away. I has a load of shopping delivered I couldn't cancel due to it was out on delivery so thats all wasted. Lost a days work! I would stay fair away from this company. You need to learn a way for communicating with your customers at weekends if you going to off a service in that time period! Custom care is nonsense and dosnt exist.

Andy · 15 June 2026

★★★★★ 5/5

Trustpilot

Communication with Webbers is first…

Communication with Webbers is first class , they are prompt in answering any questions we or our tenants raise , they arrange good contractors for any required jobs . The rent is paid on time & documentation easily to follow. Inspections are thorough with a host of supporting photographs. Changes in tenancy are handled smoothly, again with good communication. Good communication and executions of mandatory certification . Friendly , efficient and approachable staff .

Happy · 12 November 2025

★★★★★ 1/5

Google

Unfortunately I've had to put 1 star, as you can't give nothing. I ordered a fridge from Argos and it was due today. I had a message to say my delivery was not successful. Apparently because "the item wasn't loaded onto the van". I rung product care and they couldn't give a reason why and said they would get back to me. Well no one rung, they just rebooked for Monday 15th. Nope not having that, didnt think they could be so bad. Ordered off Anazon and getting it this Thursday. Please tell me how are they getting away with this terrible service?!!

Leanne · 13 June 2026

★★★★★ 1/5

Google

I ordered an air conditioning unit from Curry’s, further to which I received a message and booked the next available time slot (soonest delivery slot was 1 week later). I received plenty of communications beforehand and felt quite confident in the abilities of this company (especially because it asked for info like how many flights of stairs there are, and instructions) Fast forward to today, I stay at home all day because I’ve been allocated a delivery slot, however, nothing arrives in my allocated window.. it’s now 17:00pm, and still, nothing has arrived.. Waste of my day, and the customer services department cannot be reached after 5pm. Don’t bother with this company.. Completely useless. Unprofessional 19:24pm - Delivery not successful! 20:29pm - I receive a text to say that they are sorry they couldn’t deliver the order. I now have the option to choose a new date… guess what, the next date available is 1 WHOLE WEEK AWAY! Totally unacceptable.

Jake · 13 June 2026

★★★★★ 1/5

Google

Shocking customer service. Waited 2 weeks for delivery for my fridge freezer, took the day off work and waited until the ‘estimated time of arrival’ and then it switched to delivery unsuccessful. Called for them to state that the order actually wasn’t loaded onto the van and couldn’t tell me why. By this point I had waited 4 hours for the delivery, when in fact they knew it wasn’t even coming the night before. Customer service were as much help as a chocolate teapot too, earliest they can deliver is another week away. Avoid if you can

Rob · 13 June 2026

★★★★★ 1/5

Google

Took almost three weeks for delivery of a fridge freezer from Argos (during which time we had no fridge since our old one was broken) and no contact or information after the initial automated email without us chasing them up multiple times. Their website advertises appliance recycling but they told us that we couldn't request this. They contracted another local company to do the job, making it a fourth-party job, which made us feel like we had even less control over the situation. Would definitely try to avoid this company in future.

Natasha · 13 June 2026

★★★★★ 5/5

Trustpilot

I had a great experience with Webbers

I had a great experience with Webbers. Their local knowledge was clearly evident , which gave me real confidence in their advice and guidance. The team was professional, approachable, and consistently helpful, always taking the time to answer questions and keep me informed. Communication was excellent, and everything was handled efficiently from start to finish. I would highly recommend them to anyone looking for a reliable and knowledgeable estate agent

C · 17 December 2025

★★★★★ 4/5

Trustpilot

Great team

It took 18 months to sell our property but the team from Webbers were very good during the whole process of selling. We got to the stage of selling then had a real problem yet the team came up trumps and we sold the property within 6 weeks. From the depths to selling and the team worked really hard to make that happen so a heartfelt thank you from me.

JMM · 9 December 2025

★★★★★ 5/5

Trustpilot

Great Experience from Start to Finish

After a few frustrating experiences making offers through a different estate agency, my fiancé and I finally found what we were looking for with Webbers Launceston and had a great experience from the very beginning. Our initial viewings were with Nathan, who was excellent, and throughout the buying process we spoke with several members of the team, with Leah acting as our main point of contact.

Annie · 4 January 2026

★★★★★ 5/5

Google

We can’t thank Karen and the team enough for all their hard work, over and above to get our house purchase over the line quickly. We were time critical to get in and they were very proactive and provided regular updates. Highly recommend

Kim · 13 April 2025

★★★★★ 1/5

Google

Useless! I bought a new induction hob and electric oven from Bosch and paid extra for fitting and removal of my old appliances. Delivery man said the wiring wasn't correct for my appliances and I'd need an electrician to rewire. I've just done that and been told no rewiring was required, and did the job in less than an hour for a 3rd of the cost. I'm currently trying to get a refund from Bosch but they're not making it easy.

Marc · 13 May 2026

★★★★★ 1/5

Google

This company is absolutely ridiculous it needs to be sorted or shut down!!!! My washing machine was supposed to be delivered on Friday, delivery driver went to wrong house to deliver wrong address and left a note saying I wasn't home neighbour came gave me note saying did you order fridge freezer I said it was a washing machine and note said fridge freezer. Called product care advisor was not having non of it but instead blamed it on me and also said thats your problem very disgusting rescheduled for 5 days later. We have been left without washing machine 2 weeks now there's no complaints procedure either just end up going round in circles please try avoid

Kader · 13 May 2026

★★★★★ 1/5

Google

Ovoid product care at all cost! I ordered my appliance 3 weeks ago from Costco and my delivery driver turned up and said that there is no big parking space for his little van. I open the residential parking barrier and let him in and there were 3 parking spaces but he didn’t take it. He left me without saying what will happen to my order. I contacted Product Care that I didn’t receive my order as your driver was incompetent and unhelpful and I was told that they are going to investigate but after a few days I was contacted that the parking spaces were small for the driver (this are standard parking lots) who obviously couldn’t park in. So I was told that I should either call Costco and cancel my order or book for redelivery in a week. This is crazy, I have never had such an experience ever. So I had to rebook and wait another week for it and was asked to pay for the parking of the off road for my order to be delivered! Such a disgrace! Ovoid this company at all cost!

MA · 13 May 2026

★★★★★ 5/5

Google

Very pleased with the service received from Vanessa and Jolie. Very professional, personal and friendly. I felt they genuinely cared about our property and wanted to find the very best tenants they could. They were extremely thorough throughout and I felt like our property was in safe hands. Thank you.

Hannah · 23 April 2026

★★★★★ 5/5

Trustpilot

Stress-free house purchase

Webbers were incredibly helpful with our house purchase from start to finish. The first house they sent details on was a perfect match to our requirements, and we immediately made an offer "sight unseen" without looking at any other properties. The whole process was more complicated since we were living abroad and had a house to sell, but we were able to move from offer to completion in about 3 months, exchanging contracts after only 2 months. Communication was great every step of the way, despite an 8-hour time difference: we always knew exactly what was going on and were able to contact our agent easily. If I find myself in a position to buy or sell another home, I know exactly where I'm going! Thanks Webbers!

Robert · 2 May 2026

★★★★★ 5/5

Google

Highly recommend Connor and the rest of the team we dealt with at Webbers. Personable, great local knowledge, efficient communication and always available for questions (even the tiny ones). Thank you!

Amie · 9 May 2026

★★★★★ 1/5

Google

Shocking company. Not only did they not turn up on a booked delivery they did not even phone to say they were not coming. No reply to my email and I had to chase them to be told "don't know why they didn't deliver cant get hold of driver but delivery is now cancelled altogether so you need to contact who you purchased dishwasher from." Needless to say I have cancelled item altogether.

Paula · 13 June 2026

★★★★★ 1/5

Google

Due to have a washing machine delivered on a Saturday morning 8-10am did not turn up, click on the tracking app, for it just to say delivery not possible, no other reason and no update given to us as customer, called their telephone number to find their offices are shut on a Saturday. Now have to wait until Monday to find out where it is, another weekend with no washing machine. Poor service!

Lynsey · 13 June 2026

★★★★★ 1/5

Google

Ordered a fridge freezer from Bosch like person before was given a time slot. After time went by I contacted the company many by phone only info they had at customer service was job needs to be by 2 people and nobody had even contacted me. The customer service team didn't even phone back after telling me they will. These companies need to use a better delivery company.w

K · 22 June 2026