Trusted Agent profile · Barnstaple, Devon

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Webbers Estate Agents Barnstaple reviews

3.9

★★★★★ Good

305 reviews across 4 platforms

39-41 Boutport Street, Barnstaple, Devon, EX31 1SA

Part of Webbers Estate Agents, see every office.

Webbers Estate Agents's office in Barnstaple, Devon, at 39-41 Boutport Street, is rated 3.9 out of 5 across 305 reviews on four platforms, including 205 Google reviews rated 3.8.

Google logo

3.8 / 5

205

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Webbers Estate Agents Barnstaple

Webbers Barnstaple, located in the heart of Barnstaple, North Devon, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.

Reviews

Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my house with Webbers in Barnstaple, and the whole team were great from start to finish. They took exceptional photos to present the property at its very best and were highly effective in managing negotiations. Although the first sale fell through (through no fault of Webbers), they handled the situation well, relisting promptly, communicating clearly, and securing another offer within a week of going back on the market. Sarah, the sales progressor, was outstanding. She worked hard to chase solicitors and others in the chain, remained calm throughout the initial setback, and ultimately helped bring the sale to a successful conclusion within three months of remarketing. I appreciate that experiences with estate agents can vary, and much depends on how well the whole team works together. In this case, their coordination and flexibility really stood out. Overall, I was very pleased with the service and would be more than happy to use Webbers again.

Andrew · 9 May 2026

Agent replied · 7 May 2026

Thank you so much, Andrew, for your detailed and thoughtful 5‑star review. We’re delighted you chose Webbers Estate Agents Barnstaple to sell your home and that the team supported you so well from start to finish. It’s great to hear how much you valued the professional photography, strong negotiation skills, and clear communication throughout the process. While a sale falling through is always frustrating, we’re really pleased that the team handled the setback efficiently, relaunching quickly, keeping you fully informed, and securing another offer within such a short space of time. Your kind words about Sarah, our sales progressor, will mean a great deal to her. Her determination, calm approach and commitment to driving chains forward are a real asset to our Barnstaple branch. Your comments about teamwork, coordination and flexibility perfectly reflect how we aim to operate as trusted estate agents in Barnstaple, and why so many clients choose us for property sales in North Devon. Thank you again for your recommendation, we’d be more than happy to help if you ever decide to sell your home in Barnstaple or need advice on your next move. Best wishes, Matt Davey Local Director, Webbers Barnstaple

5/5

Google

The process was really straight forward and easy, if we had any questions about any of the documentation required or encountered any issues the team were always ready to help. This let was also on a short turn around and from the day we were approved by the landlord everything moved very fast! The team made sure we could get into the property as soon as possible with no problems!

Joshua · 3 July 2026

Agent replied · 30 June 2026

Thank you so much, Joshua, for your fantastic 5-star review! We’re delighted to hear that your letting experience was so smooth and straightforward with Webbers. It’s great to know our team provided clear guidance throughout the process and were always on hand to help with any questions or documentation. We’re especially pleased that, despite the short turnaround, everything moved quickly and efficiently, ensuring you could move into your new property without any delays or issues. Feedback like yours highlights exactly why so many people choose Webbers estate agents in North Devon for lettings and property services. Our local expertise and commitment to excellent communication help make the process as stress-free as possible. If you ever need assistance with property rentals, houses for sale in North Devon, or any future property plans, please don’t hesitate to get in touch, we’d be more than happy to help.

5/5

Google

Our estate agent Sophie went above and beyond for us, very helpful always available when you needed her and her industry knowledge allowed us to make informed decisions. Very happy customer

Bradlee · 23 March 2026

Agent replied · 13 April 2026

Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience with Webbers Estate Agents Barnstaple was such a positive one. Sophie will be thrilled to know her dedication, availability, and industry knowledge helped you feel confident and informed throughout the process. Our Barnstaple team takes great pride in supporting customers across North Devon with property sales and houses for sale in the area, so your feedback means a great deal to us. If you ever need further advice or are considering your next move, we’d be delighted to assist. Best wishes, Matt Davey Local Director, Webbers Barnstaple

5/5

Trustpilot

⭐⭐⭐⭐⭐ Claire Brandi

⭐⭐⭐⭐⭐ Claire Brandi - Webber’s Estate Agent ✨ We had fantastic support from Claire throughout our property purchase, even when unexpected issues and hurdles appeared. She was calm, proactive, and solution‑focused at every stage, keeping us informed and reassured from start to finish. We thoroughly recommend Claire and would happily work with her again.

Sara · 30 May 2026

5/5

Trustpilot

A great experience

We had a great experience purchasing a property through Webbers. They were very tentative with great communication throughout. From the initial viewing, through to completion, Christine and the team went above and beyond. We really appreciate all the support in navigating our chain. Would definitely recommend.

Danail · 11 November 2025

Agent replied · 11 May 2026

Thank you for your lovely review. We’re so pleased to hear that you had a great experience with our South Molton team and that communication and support were consistent from start to finish. Christine and the team will be thrilled to know their efforts made a positive difference. At Webbers, we’re proud to offer a friendly, professional and knowledgeable service across all our offices in the South West and it’s wonderful to know that this came through in your experience. Thank you again for your recommendation. We truly appreciate it. Warm regards, Lauren and The Webbers South Molton Team

5/5

Google

Webbers have been my letting agent for many years and I have always had excellent service from all the staff at the Barnstaple office. As I live in Spain I rely on the staff at Webbers to deal with any problems at my properties and to find and vet new tenants when the need arises. Everything is dealt with promptly and efficiently.

David · 10 May 2025

Agent replied · 10 May 2026

Hi David, thank you for your ⭐⭐⭐⭐⭐ review of Webbers Barnstaple! We’re honoured to be your trusted letting agent across borders. Our Barnstaple property management team prides itself on prompt, efficient service, from tenant vetting to … More

5/5

Trustpilot

Caroline and Katie were super helpful…

Caroline and Katie were super helpful regarding the whole process. Buying a house can be daunting and they were always happy to help and talk through it. They explained the whole process and kept us updated throughout. Thank you both and the team for everything!

Arpan · 19 July 2026

5/5

Google

Connor and Sarah were amazing throughout the process of buying my first home. Can’t thank the team enough for all there help.

Lara · 23 April 2026

Agent replied · 7 May 2026

Thank you so much for taking the time to leave such a lovely 5‑star review. Buying your first home is such a big milestone, and we’re thrilled that Connor and Sarah were able to support you every step of the way. At Webbers Estate Agents Barnstaple, we pride ourselves on being hands‑on, approachable and genuinely supportive, especially for first‑time buyers navigating the process for the first time. It’s great to hear that the team made your experience positive and reassuring from start to finish. Your feedback means a great deal to our Barnstaple branch, and it highlights why so many people choose Webbers when looking at houses for sale in Barnstaple or needing trusted advice on property sales in North Devon. If you ever need help in the future, whether that’s your next move or advice on the local market, we’d love to help again. Best wishes, Matt Davey Local Director, Webbers Barnstaple

5/5

Trustpilot

Following our initial contact the house…

Following our initial contact the house was valued and a sales plan was made. Contact was continued during the sales process and advice given. The whole process was efficient and the staff were knowledgeable and friendly

Mr · 15 December 2025

Agent replied · 26 December 2025

Thank you so much for your lovely review! We’re delighted to hear that from the initial valuation and sales plan through to completion, everything was handled efficiently and that our team’s advice and friendly, knowledgeable approach made the process smooth for you. At Webbers, we pride ourselves on delivering exceptional service and trusted property expertise across the region. If you ever need help with property sales or are considering your next move, we’re always here to assist.

5/5

Google

Very pleased with the journey with Webbers Barnstaple, from viewing a flat to rent, all the way through to moving and settling in. Chloe, Jolie, Patricia and the team all respond promptly to any queries, and always seem happy to help. That …

Hasib · 10 October 2025

Agent replied · 13 April 2026

Thank you for your kind words about your journey with Webbers Barnstaple! From your first flat viewing through to moving day, we’re delighted our Barnstaple letting team, Chloe, Jolie, Patricia and the rest, could make the process smooth. … More

1/5

Trustpilot

Security breach follow up?

So on Monday this week, I receive an email from Webbers Managing Director informing us all who signed up for property alerts etc that our personal data has been compromised via 3rd party organisations that are business partners of Webbers. We were promised an update within the next 24 hours? It is now Thursday 20:50pm… Radio silence. Not very reassuring if a Managing Director cannot even be bothered to provide some kind of follow up.

S · 8 October 2026

5/5

Google

The team at Webbers in Barnstaple acted for us not only in a professional way, but also showed a kind and personal approach to their interactions. Our sale and purchase both suffered loss of chain issues, but the team kept things moving until we reached the positive outcome we are very pleased with. Special mentions to Sophie, who was our main contact when placing our home on the market, Jake who kept things moving throughout, and Val who progressed the chain towards exchange and completion. We are very happy to recommend Webbers as a trusted Estate Agents in North Devon.

Keith · 25 August 2026

5/5

Google

Big thank you to the team. Especially Jake, who was brilliant throughout my purchase. Always kept me up to date and arranged everything perfectly. Also, cheers to Sarah my sales progressor - appreciate all your help.

Ronnie · 13 November 2025

Agent replied · 13 April 2026

Dear Ronnie, Thank you very much for your kind review. I am so pleased to hear that Jake provided such brilliant support throughout your purchase and kept you well informed every step of the way. I will also pass on your thanks to Sarah, who was delighted to help with the sales progression. At Webbers Barnstaple, we take pride in delivering a professional and personal service to buyers and sellers across North Devon. Your feedback means a great deal to us and we are grateful for your recommendation. If we can assist you again in the future, please do get in touch. Warm regards, Matt Local Director, Webbers Barnstaple

1/5

Trustpilot

Nathan was not helpful at all!

Terrible service from Nathan over the past couple of weeks! Absolutely impossible to book a site view on their Launceston site. Wanted a Saturday visit, but apparently no one there to do it. Tried for a Monday visit, but two days later Nathan had still not come back to me. Running two businesses myself for 25 years now, there is no way I will be dealing with this company going forward. If the service is like this to start with, goodness only knows how I would go on if I had a problem with the NHBC 10 year warranty (Buildmark)!

Gill · 17 December 2025

Agent replied · 26 December 2025

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we were unable to secure your preferred date, we did offer the closest available alternatives. As part of our process, we must confirm all visits with the site manager before finalising arrangements. I understand Lisa has been in touch with you personally since you gave us your feedback to assist further. We wish you the very best in your search for your new home.

5/5

Google

We cannot fault the professionalism of all we spoke to at Webbers, particular mention for Connor Davies who appraised our house and quoted us a good price, enabling us to move on and realise a small profit with which to renovate our new home. Also a mention to Jake Holding who was always very helpful and guided us through the process and any queries we had. To Sarah, our sales progressor who kept us informed throughout our sale of all the stages of selling, thank you so much. We will always recommend Webbers in future, many many thanks to all. Karen and Gary Marshall.🙂

Marshall · 9 December 2025

Agent replied · 13 April 2026

Thank you so much, Karen and Gary, for taking the time to share such a lovely review of Webbers Estate Agents Barnstaple. We’re delighted to hear that Connor’s valuation helped you achieve a strong price for your home, giving you the opportunity to put your own stamp on your new property. It’s also great to know that Jake was on hand to support you with advice and queries, and that Sarah kept everything moving and you well informed right through to completion. We really do appreciate your kind words and your recommendation, it means a great deal to the whole Barnstaple team. If you, your family or friends ever need any help with selling or buying in Barnstaple or across North Devon in the future, we’ll be very happy to assist. Wishing you every happiness in your new home. Best wishes, Matt, Local Director Of Webbers Barnstaple

5/5

Google

Webbers have been amazing through the whole process, they have kept me informed throughout. They have been positive even when things were not going so well but we got there eventually. Special thanks to Lucy and Karen who have been amazing. Definitely would recommend their expertise.

Sarah · 16 July 2025

Agent replied · 13 April 2026

Thank you so much for your kind words, Sarah! We’re delighted to hear that our Barnstaple team kept you informed every step of the way and stayed positive throughout the process. Lucy and Karen will be thrilled to receive your special … More

5/5

Trustpilot

Amazing Service

Leigh Wickett was our point of call she kept us up to date every week, checking in to see if she could help with anything. Really amazing service provided by her.

NICHOLAS · 7 November 2025

Agent replied · 11 May 2026

Thank you so much for your kind words and for taking the time to leave this lovely review. We’re absolutely delighted to hear that Leigh Wickett provided such outstanding service throughout your journey. At Webbers Estate Agents Launceston, we pride ourselves on delivering a personal and proactive approach, and Leigh’s commitment to keeping you informed and supported every step of the way is a great example of that. Your feedback means a lot to us and helps others looking to buy or sell property in Launceston and the surrounding areas know they can rely on our experienced and friendly team. If we can assist you again in the future whether it’s property advice, valuations, or your next move we’d be very happy to help. Best regards, Andrew and all the team at Webbers Estate Agents Launceston

5/5

Google

Matt and the team were extremely helpful with my sale because I was selling remotely. The sale was made in good time considering the market effects, and I got the price I wanted. The sales progressor was a new feature to me and was really useful in pushing the right people to do what was needed. Thanks so much!

Tim · 13 December 2025

5/5

Trustpilot

Recommended

John, Finlay and the team were extremely helpful during a protracted house sale. They kept us regularly informed and nothing was too much trouble. We wouldn't hesitate to recommend them.

Mr · 14 November 2025

Agent replied · 11 May 2026

Thank you so much for your kind words! We’re delighted that John, Finlay and the Webbers Estate Agents Bude team were able to support you throughout what sounds like a challenging sale. Keeping our clients informed and making the process as smooth as possible is always our priority, so it’s wonderful to know we achieved that for you. Your recommendation means a lot to us. If you or anyone you know is thinking about buying, selling or letting in the Bude area, we’d love to help. Best Wishes, John and The Webbers Bude Team

5/5

Trustpilot

Caroline was extremely professional in…

Caroline was extremely professional in her approach and really helpful when we were experiencing some issues with the purchase. Her personal touch gave us great confidence.

Chris · 17 December 2025

Agent replied · 26 December 2025

Thank you for sharing such positive feedback! We’re so pleased Caroline was able to guide you through the purchase with professionalism and care. Her ability to add that personal touch really makes a difference, and it’s great to hear it gave you confidence during what can sometimes be a stressful process. At Webbers Estate Agents Wellington, we’re passionate about helping people move successfully across Somerset, whether you’re buying, selling, or just exploring the market. If you ever need advice on property sales or houses for sale in Wellington, our team is always ready to help. Best wishes, Tim Bennett Local Director, Webbers Wellington

1/5

Trustpilot

You can only rely on your old reputation for so long..

Such a poor experience when viewing houses with Webbers. Viewed two properties with them, that was enough. They wanted to get in and out of the property within 2 minutes and knew NOTHING about it. May as well of just opened the door and let me look around myself. They even made up answers to my questions which weren't true. It made me feel so deflated. I asked questions which they said they'd get back to me with the answers. They never did and said 'you need to find that out yourself - do you want to make an offer or no?' Felt like some of the properties were already a sealed deal. Thank God my house purchase was with BOP. Used to be reputable but voiced my experience with many fellow locals and they all had their own Webbers horror stories. We were going to use Webbers for a family members property sale next year but not anymore!

She · 22 November 2023

Agent replied · 4 October 2026

Thank you for sharing your feedback. Although your review was left a little while ago, we’re sorry to hear that your experience did not meet your expectations. If you feel it would be appropriate, please do get in touch with us directly so we can look into your concerns in more detail. Kind regards, The Webbers Team

5/5

Trustpilot

Great experience!

I rented a property through Webbers Estate Agents and couldn't have asked for a better experience. The team were professional, friendly, and always quick to respond. They made the whole process from viewing to signing simple and stress-free. Any questions I had were answered clearly, and they kept me updated at every stage. During my tenancy, any maintenance issues were sorted quickly and without hassle. It really felt like they cared about providing a great service. I'd definitely recommend Webbers to anyone looking to rent or buy. A genuinely positive experience all round!

Josh · 17 October 2025

Agent replied · 11 May 2026

Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that renting through Webbers was such a smooth and positive experience. It’s fantastic to know that our team’s professionalism, clear communication and quick responses helped make the process stress-free from start to finish and that any maintenance issues were dealt with efficiently during your tenancy. Your kind words and recommendation mean a great deal to us all, and we’re so pleased you felt genuinely cared for throughout your time with Webbers. Best Wishes, Webbers Barnstaple

5/5

Trustpilot

A good experience all round

We were really pleased with the service we received from Webbers throughout the sale of our house. In a tricky market, the team remained committed and proactive from start to finish, qualities not always found in other agents! They never lost interest or enthusiasm, they kept working hard to move the sale forward, and always kept us informed. We didn’t have to chase for updates, which made what could have been a stressful experience much easier. Lucy, Jake and Sarah showed particular professionalism, persistence and excellent communication which ultimately led to a successful sale. They will definitely be our first choice for future property transactions.

M.J · 3 July 2026

1/5

Trustpilot

WS3 3LA, awful and a hassle of a service.

I had made an offer which was accepted and I also received a letter congratulating me, on thre offer being approved. However when I rang to obtain certain paperwork for the property before going ahead of with the exchange with my solicitor. I was told that the property had been sold to someone else within the same week I had my offer approved and was not informed. I felt even more distressed as not only was my mortgage approved, which too tike but I had alao paid for a surveyor, so was at a financial loss aswell. Which caused further stress especially as I'm a first time buyer. Therefore would definitely not use them or recommend to anyone ever. Very poor service, lack of communication, literally don't care about customer and are too much of a hassle. Will go with another estate agent now.

· 8 October 2025

Agent replied · 4 October 2026

Thank you for sharing your feedback. We’re sorry to hear you were disappointed and would appreciate the chance to discuss your experience in more detail. Please contact the office directly so we can look into this for you. Best regards, The Webbers Team

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Questions about Webbers Estate Agents Barnstaple

How many reviews does Webbers Estate Agents Barnstaple have?

Webbers Estate Agents's Barnstaple office has 305 reviews across four platforms: 205 on Google, 8 on Facebook, 2 on View Agents, 90 on Trustpilot (across the whole business).

What is Webbers Estate Agents Barnstaple's rating?

Webbers Estate Agents Barnstaple is rated 3.9 out of 5 across all 305 reviews, and 3.8 out of 5 on Google from 205 reviews.

Where is Webbers Estate Agents's Barnstaple office?

Webbers Estate Agents Barnstaple, 39-41 Boutport Street, Barnstaple, Devon, EX31 1SA.

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