Trusted Agent profile
★★★★★
161 reviews across 2 platforms
4 Cross Street, Barnstaple EX31 1BA
Greenslade Taylor Hunt's Barnstaple office at 4 Cross Street is rated 4.5 out of 5 across 161 reviews on two platforms, including 81 Google reviews rated 4.9. The 80 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
5/5
GoogleThank you so much to Greenslade Taylor Hunt at the Barnstaple office. They offer an extremely professional and friendly service. All members of staff are so kind and courteous and nothing is too much trouble. We would not use any other estate agent! Kaye & Roy Braund-Phillips
Dear Mr & Mrs Braund-Phillips - Thank you for your kind words. We are so pleased to hear you have been happy with our service. We were delighted to help with your move and we wish you every happiness for the future ~ GTH
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
5/5
GoogleVery good experience questions answered clearly and quickly even rang to give update as how things where progressing would recommend to friends and family
Dear Mr Colman - Thank you for taking the time to share your experience with our team in Barnstaple. We are thrilled to hear that you have been impressed with our service and we really appreciate your recommendation. It's been a pleasure to help and we wish you all the very best for the future ~ GTH
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were ‘just another client’. If only more agents offered this kind of service. Thank you GTH!
5/5
GoogleThe employees from Greenslade Taylor Hunt made selling our house as easy and stress free as could be. They were always contactable, helpful and wonderfully friendly. I would recommend them one hundred percent and will be using them again when needed.
Dear Heidi - Thank you for your kind words which we have passed onto our team in Barnstaple. It was a pleasure working with you on your sale and we are delighted to hear that you have been pleased with our service. We look forward to working with you again in the future. Best wishes ~ GTH
1/5
TrustpilotMost branches of GTH Offer good service…
Most branches of GTH Offer good service however the exception is Yeovil Unhelpful and non accommodating in my desire to view as a cash buyer. I found them arrogant and would only rate them 1 star however to put into context their Burnham Branch the complete opposite and good to deal with as were Chard so they can offer good service I suspect it is the management at Yeovil that is at fault
1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
5/5
GoogleGTH were good at communication - always kept me informed as to progress on my purchase. Always polite and friendly.
Dear Caroline - Thank you for taking the time to leave us a review, we really appreciate it. It has been a pleasure to help with your move and we hope you will be very happy with your new home. Best wishes ~ GTH
4/5
GoogleWe found the service to be first class. Ollie, who we were dealing with so friendly & professional & went above & beyond to help our move to Devon from Essex go smoothly. Would 100% recommend their services.
Dear Maria - Thank you for your kind review and recommendation. We are so pleased to hear that you have had a positive experience with our team in Barnstaple. We were delighted to help with your move to Devon and we hope you will be very happy in your new home. Best wishes ~ GTH
5/5
GoogleHad valuation then sale. All seamless. Everyone in the Barnstaple office is efficient and friendly. So far so good. Happy with the Barnstaple Team.
Dear Gilly - Thank you so much for taking the time to leave us this review. We are delighted to hear that you're happy with our service so far and we will of course pass your kind words onto our team in Barnstaple. We look forward to progressing your sale smoothly through to completion and wish you all the very best for the future ~ GTH
5/5
GoogleGTH Provided an Excellent Service in all aspects of our House Sale...Highly Recommend to All 👍 …
Dear Kozikot - Thank you for your kind review. We are delighted to hear that you have been impressed with our service and would recommend us. It's been a pleasure working with you and we wish you all the best for the future ~ GTH
5/5
GoogleSound advice and support throughout. Just what you want from an estate agent. Thoroughly recommended.
Dear Mr Taylor - Thank you for taking the time to leave us this review and we are delighted to hear that you have been impressed with our service. It's been a pleasure working with you on your sale and we wish you well for your future plans ~ GTH
5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
5/5
GoogleHave worked with the Barnstaple Office of GTH on the purchase of a property. Can't praise them enough, they more than went the extra mile to make sure everything worked for us.
Dear Elliott - Thank you for taking the time to leave us a positive review, we really appreciate it. It was a pleasure to help with your purchase and we hope you will be very happy with your new home ~ GTH
5/5
GoogleAn easy five stars from me. Great communications and very efficient service.
Thank you Mr Cave, for your kind review. We are delighted to hear you have been satisfied with our service. It was a pleasure to help and we wish you well for the future ~ GTH
5/5
GoogleExcellent communication, lovely, friendly and professional staff, sometimes going above and beyond to help us .
Dear Stephen - Thank you for your kind words which we have of course, passed onto our team in Barnstaple. We are delighted to hear you have been happy with our service and we wish you all the very best for your future plans ~ GTH
1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
1/5
TrustpilotAwful company with lies all over their…
Awful company with lies all over their websiteThey state that they are helpful and are the ‘top’ letting and sales agents in the EX16 area, yet their staff can’t be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
5/5
GoogleA very professional agents with an excellent local team who are a credit to the company and themselves. Nothing is too much trouble,extremely efficient and trustworthy
Dear David - Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you have been pleased with our service and we wish you all the very best for the future ~ GTH
5/5
GoogleOutstanding, recommend unreservedly. Thanks and best wishes to the whole GTH team.
Dear Mr Langford - Thank you for your wonderful review. We are delighted to hear that you would recommend us to others. It's been a pleasure working with you and we wish you all the very best for the future ~ GTH
1/5
TrustpilotJames Waterman
James Waterman, Chard office -
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Greenslade Taylor Hunt's Barnstaple office has 161 reviews across two platforms: 81 on Google, 80 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Greenslade Taylor Hunt is rated 4.5 out of 5 across all 161 reviews, and 4.9 out of 5 on Google from 81 reviews, checked 9 October 2026.
Greenslade Taylor Hunt, 4 Cross Street, Barnstaple EX31 1BA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.