Trusted Agent profile · Barnstaple
★★★★★
225 reviews across 2 platforms
4 Cross Street, Barnstaple, EX31 1BA
Greenslade Taylor Hunt's office in Barnstaple, at 4 Cross Street, is rated 4.6 out of 5 across 225 reviews on two platforms, including 107 Google reviews rated 5.0.
Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly, professional & compassionate
We have just sold our late parents’ house through GTH and couldn’t be happier with the friendly, professional & compassionate service at what was quite an emotional time for us. Selling a house is always potentially stressful & the experience has the propensity for hiccups along the way but we always felt in safe hands and were kept fully informed by Tom Rawlings.
5/5
TrustpilotSold 2 houses and bought 2 houses with…
Sold 2 houses and bought 2 houses with James and Fiona at Greenslades in Chard. Very straight forward everytime, nothing is too much trouble and they always return emails and calls the same day. 5 stars 🌟 from me.
5/5
GoogleA very big thank you to the team at Greenslade Taylor Hunt in Barnstaple. We wouldn't have made our dream move without you. Despite giving some fairly tight demands you delivered with a service that was second to none. You even sold our …
Dear Megan - Thank you so much for this wonderful review, we are humbled by your kind words. It has been a pleasure to help with your sale and we were delighted that we could alleviate some of the stresses of selling. We hope to get the opportunity of working with you again and wish you every happiness for the future ~ GTH
5/5
GoogleGot the job done very well. Recommend
Thank you so much for your recommendation, Mr Lang. It's been a pleasure to be of assistance. Best wishes ~ GTH
5/5
GoogleOur experience has been only positive. The manager, Ollie, was very helpful in keeping us informed of the stages of the sale. He was excellent in pursuing the issues that were holding up the sale, liaising with the solicitors on both sides of the sale. We will definitely use them if we ever sell up.
Dear Karen - We really appreciate you taking the time to leave us a positive review. We are delighted to hear our team in Barnstaple have met your expectations and we have of course passed your kind words onto them. We hope you enjoy your new home and look forward to working with you again in the future ~ GTH
5/5
GoogleFrom the initial contact we have rexeived nothing but outstanding service. Tge team are friendly and professional at all times. Nothing is too much trouble for them. I would highly recommend and cant thank them enough Anita and Neil Gutteridge
Dear Anita & Neil - "Thank you for sharing such wonderful feedback. We're so pleased to hear that our team in Barnstaple has been able to support you with a friendly, professional service. It has been a pleasure to be of assistance and we wish you all the very best for your future plans ~ GTH
1/5
TrustpilotThe worst experience ever
The worst experience ever! We had the agent come to value our property and was told he would do the viewings and would advise better photos to help sell the property which we agreed to. The first viewing was done by a totally unprofessional person.. her first words to the client were, I was wondering where the parking was? Who says that to someone you are supposedly trying to sell the house to. She then said well I’ve not been here before. The office is just 5 minutes from the property surely you would get there 5 minutes earlier and see what you are trying to sell and have the facts that it’s a town house and doesn’t have parking but you can get residential permits. I wish I had left then as things didn’t get better. No one answers the phone, I had to do a viewing myself as they didn’t have enough staff which meant driving two hours there and back as we don’t live there. Then the person who said would do the viewings left the company! Obviously knew he wouldn’t be able to do the viewings as we were told. We have now instructed a professional company and left GTH but now being hounded to pay for photos we were told to get despite the extremely poor service giving us no option but to leave. Definitely would not recommend the Taunton office.
5/5
TrustpilotWell what can I say tina and trivia…
Well what can I say tina and trivia helped us all the way so happy to get the opportunity and understanding the position we were in quick reliable and pleasure to deal with this company recommend anyone to use them
Thank you, Sean, for your kind words which we'll pass onto Tina and Tricia. Delighted to have been of good service to you. ~ GTH
5/5
GoogleOllie in the Barnstaple office has been amazing. Polite, Professional, informative keeping me up to date at all times. Ollie always has time for me and does exactly what he says he will do. He listens to me and gives me confidence in the decisions I make. I would recommend him and the team for a professional personal service.
Dear Pauline - Thank you so much for leaving us such a glowing review, we are truly humbled. It was a pleasure to be of assistance and we wish you all the best for your future plans ~ GTH
1/5
TrustpilotI would give 0 stars if I could
I would give 0 stars if I could, Absolutely abysmal maintenance company, Came home after doing a 12hr night shift to find a drainage company digging a hole to put in a drainage tank. Not a letter, email or phone call to inform us this was happening. yet they expect you to do everything they ask for. If your landlord goes over to them then just move out, it would be the easier option.
5/5
GoogleHave just bought my first home with Gth, it was a very pleasant & smooth experience. Would highly recommend starting your property search with them & you're in safe hands with Ollie! They even give you a welcome home hamper full if goodies which I thought was a caring touch to the already wonderful service. Thank you!
Dear Zoe - Thank you so much for your kind review. We were delighted to help with your purchase and so pleased you that enjoyed your completion hamper. We hope you will be very happy with your new home and we wish you every happiness for the future ~ GTH
5/5
TrustpilotChard office, buyer's experience
Our experience with the staff at Chard was excellent. Prompt and diligent communications. Willingness to overcome any difficulties or concerns. We would recommend this agent without hesitation. *****
5/5
GoogleSo far so good - so professional and the communication is second to none. Updates all the time whether good or bad. Let’s hope it goes through but very pleased with the excellent service from this young team in Barnstaple. Cannot fault them and I was sn agent myself for 37 years!
Dear Lynne - Thank you for your kind words. We are delighted to hear that we have impressed so far and we look forward to supporting you through to completion. Best wishes ~ GTH
5/5
GoogleReally impressed with GTH. We were able to arrange a viewing at short notice and following the viewing we received excellent service from the agent. I feel that we are in very good hands and am very comfortable contacting all members of the team at the Barnstaple office. Thanks so much!
Dear Steph - Thank you for your kind words. We are delighted to hear that you've been happy with our service so far and we look forward to supporting you through to completion. Best wishes ~ GTH
5/5
GoogleGTH have been outstanding. True to their word, keeping me up to date throughout the sales process. With post viewing feedback. They are there to answer questions promptly. They are a professional, proactive and enthusiastic team.
Dear Karin - Thank you for your kind review. We are delighted to have the opportunity of working with you and look forward to progressing your sale smoothly through to completion. Best wishes ~ GTH
5/5
GoogleMy property had been on the market a long time before I moved to Greenslade Taylor Hunt. I found all the people in the Barnstaple office to be very knowledgable and extremely helpful. When they were successful in selling my cottage I couldn’t have been more happy with their service
Dear Tracy - Thank you for taking the time to leave us a positive review. It has been a pleasure to help with the sale of your cottage and we were delighted to get your through to completion. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
5/5
GoogleVery good experience questions answered clearly and quickly even rang to give update as how things where progressing would recommend to friends and family
Dear Mr Colman - Thank you for taking the time to share your experience with our team in Barnstaple. We are thrilled to hear that you have been impressed with our service and we really appreciate your recommendation. It's been a pleasure to help and we wish you all the very best for the future ~ GTH
5/5
GoogleThank you so much to Greenslade Taylor Hunt at the Barnstaple office. They offer an extremely professional and friendly service. All members of staff are so kind and courteous and nothing is too much trouble. We would not use any other estate agent! Kaye & Roy Braund-Phillips
Dear Mr & Mrs Braund-Phillips - Thank you for your kind words. We are so pleased to hear you have been happy with our service. We were delighted to help with your move and we wish you every happiness for the future ~ GTH
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were ‘just another client’. If only more agents offered this kind of service. Thank you GTH!
5/5
GoogleThe employees from Greenslade Taylor Hunt made selling our house as easy and stress free as could be. They were always contactable, helpful and wonderfully friendly. I would recommend them one hundred percent and will be using them again when needed.
Dear Heidi - Thank you for your kind words which we have passed onto our team in Barnstaple. It was a pleasure working with you on your sale and we are delighted to hear that you have been pleased with our service. We look forward to working with you again in the future. Best wishes ~ GTH
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