Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
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1/5
TrustpilotMost branches of GTH Offer good serviceβ¦
Most branches of GTH Offer good service however the exception is Yeovil Unhelpful and non accommodating in my desire to view as a cash buyer. I found them arrogant and would only rate them 1 star however to put into context their Burnham Branch the complete opposite and good to deal with as were Chard so they can offer good service I suspect it is the management at Yeovil that is at fault
Owen Β· 14 June 2023
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1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
Alicia Β· 26 March 2024
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5/5
GoogleGTH were good at communication - always kept me informed as to progress on my purchase. Always polite and friendly.
Caroline Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Caroline - Thank you for taking the time to leave us a review, we really appreciate it. It has been a pleasure to help with your move and we hope you will be very happy with your new home. Best wishes ~ GTH
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4/5
GoogleWe found the service to be first class. Ollie, who we were dealing with so friendly & professional & went above & beyond to help our move to Devon from Essex go smoothly. Would 100% recommend their services.
Maria Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Maria - Thank you for your kind review and recommendation. We are so pleased to hear that you have had a positive experience with our team in Barnstaple. We were delighted to help with your move to Devon and we hope you will be very happy in your new home. Best wishes ~ GTH
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5/5
GoogleHad valuation then sale. All seamless. Everyone in the Barnstaple office is efficient and friendly. So far so good. Happy with the Barnstaple Team.
Gilly Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Gilly - Thank you so much for taking the time to leave us this review. We are delighted to hear that you're happy with our service so far and we will of course pass your kind words onto our team in Barnstaple. We look forward to progressing your sale smoothly through to completion and wish you all the very best for the future ~ GTH
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5/5
GoogleGTH Provided an Excellent Service in all aspects of our House Sale...Highly Recommend to All π β¦
Kozikot Β· 17 August 2024
Agent replied Β· 24 August 2024
Dear Kozikot - Thank you for your kind review. We are delighted to hear that you have been impressed with our service and would recommend us. It's been a pleasure working with you and we wish you all the best for the future ~ GTH
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5/5
GoogleSound advice and support throughout. Just what you want from an estate agent. Thoroughly recommended.
Peter Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Mr Taylor - Thank you for taking the time to leave us this review and we are delighted to hear that you have been impressed with our service. It's been a pleasure working with you on your sale and we wish you well for your future plans ~ GTH
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5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Paula Β· 23 August 2024
Agent replied Β· 24 August 2024
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
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5/5
GoogleHave worked with the Barnstaple Office of GTH on the purchase of a property. Can't praise them enough, they more than went the extra mile to make sure everything worked for us.
Elliott Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Elliott - Thank you for taking the time to leave us a positive review, we really appreciate it. It was a pleasure to help with your purchase and we hope you will be very happy with your new home ~ GTH
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5/5
GoogleAn easy five stars from me. Great communications and very efficient service.
Phil Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you Mr Cave, for your kind review. We are delighted to hear you have been satisfied with our service. It was a pleasure to help and we wish you well for the future ~ GTH
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5/5
GoogleExcellent communication, lovely, friendly and professional staff, sometimes going above and beyond to help us .
Stephen Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Stephen - Thank you for your kind words which we have of course, passed onto our team in Barnstaple. We are delighted to hear you have been happy with our service and we wish you all the very best for your future plans ~ GTH
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1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
Roz Β· 22 December 2023
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1/5
TrustpilotAwful company with lies all over theirβ¦
Awful company with lies all over their websiteThey state that they are helpful and are the βtopβ letting and sales agents in the EX16 area, yet their staff canβt be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
Lee Β· 24 August 2022
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5/5
GoogleA very professional agents with an excellent local team who are a credit to the company and themselves.
Nothing is too much trouble,extremely efficient and trustworthy
David Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear David - Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you have been pleased with our service and we wish you all the very best for the future ~ GTH
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5/5
GoogleOutstanding, recommend unreservedly.
Thanks and best wishes to the whole GTH team.
Dave Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Mr Langford - Thank you for your wonderful review. We are delighted to hear that you would recommend us to others. It's been a pleasure working with you and we wish you all the very best for the future ~ GTH
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1/5
TrustpilotJames Waterman
James Waterman, Chard office -
Fi Β· 18 August 2025
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1/5
TrustpilotDisappointed with lack of communication
Awful communication with James in the Chard Office.He was not interested at all. It took us 10 days of chasing (and a nudge from his secretary) to finally get a reply after putting in an offer. I would not recommend after my experience.
GLegg Β· 29 January 2024
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5/5
GoogleExcellent service successfully sold our house within days of putting on the market
Trevor Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Trevor - Thank you for taking the time to leave us a review. We were delighted to secure you a buyer so quickly and we look forward to supporting you through to completion. Best wishes ~ GTH
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5/5
GoogleVery professional and helpful, a pleasure dealing with them.
Steve Β· 24 September 2023
Agent replied Β· 20 June 2024
Dear Steve - Thank you for your kind words, we were delighted to be of assistance. Best wishes ~ GTH
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5/5
GoogleGreat and honest people. Friendly and true to their word. Definitely recommend
M0nst3r Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for your kind words. We are thrilled to hear that we have met your expectations and that you would recommend us to others. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
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1/5
TrustpilotDiscrimination against disabledβ¦
Discrimination against disabled clients. Not entitled to cheapest accomodation on the market because I don't earn over 21k. Fobbed off to the council who won't help either.
Rick Β· 5 January 2023
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5/5
GoogleFantastic service !
Tom Β· 20 September 2026
Agent replied Β· 25 December 2024
Dear Tom - Thank you so much for your kind review. We are delighted to hear that you've been pleased with our service, it's a pleasure to help and we wish you all the best for the future ~ GTH
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1/5
TrustpilotPathetic over 2 weeks to get propertyβ¦
Pathetic over 2 weeks to get property shown online and still no for sale board
Graham Β· 10 July 2023
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5/5
TrustpilotGth in Yeovil
Gth in Yeovil.
Lu Β· 27 May 2026
Agent replied Β· 1 June 2026
Thank you for your kind review. Weβre delighted to hear that you had such a positive experience with our Yeovil team. We are pleased we were able to support you throughout your purchase and make the process as smooth and well-communicated as possible. We'll be sure to pass on your lovely comments to the team. Wishing you every happiness in your new home. All the very best ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.