Every review we hold for the Barnsley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRented a property managed by Whitegates…
Rented a property managed by Whitegates for 18month. The team there have been fantastic. Especially Rachel who we have dealt with the most. Always quick at getting back to me, even out of hours. All team always friendly and always happy to help. Only moved out as I purchased a property and based on my experience if I was ever to sell my property it would be through Whitegates.
Kerryanne · 4 December 2020
Agent replied
Thank you so much for your lovely review and for your very kind comments about Rachel in our lettings team, this is so lovely to hear. All the best in your new home and if we can ever be of assistance to you again, please contact us. Best Regards from all the Lettings Team at Whitegates
★★★★★ 5/5
TrustpilotNo hesitation in recommending
Recently sold a house through Whitegates Barnsley and from start to finish the process was very easy. From evaluation stage to completion we received a very professional service. I dealt mainly with Sue, in sales, who is very friendly, conscientious and offers good advice. There was no need to chase up progress, it was done immediately and communications were excellent.If you are selling/buying a property, I would not hesitate in recommending Whitegates Barnsley.S Auld
Phil · 3 September 2018
Agent replied
Thank you very much for taking the time to write a review and for your lovely comments about our team, it is very much appreciated. Kindest Regards Whitegates
★★★★★ 5/5
GoogleBrilliant service from start to finish. All staff have been friendly, special shout out to Will who has continued to communicate throughout a lengthy sale process.
Highly recommend.
Annabel · 6 September 2024
Agent replied · 2 September 2024
Hi Annabel Thank you for your lovely review and for taking the time to do this, it is very much appreciated. Your special mention of Will has been shared with him and the team. Thank you so much. Regards all the team at Whitegates Barnsley
★★★★★ 5/5
GoogleWe have just sold our house with Whitegates. 5 stars does not seem enough for the fantastic service, great advice and brilliant staff. Special mention to Beth for her excellent customer service.
Highly recommended 👌 …
Jackie · 13 April 2024
Agent replied · 15 March 2024
Many thanks this is very much so appreciated
★★★★★ 5/5
TrustpilotBoth Will & Sarah in Sales are exceptional
Cannot thank Will & Sarah enough. They were so supportive throughout the whole process of us finding our forever home to then picking up the keys. They go above and beyond to ensure both vendor and purchasers are happy thus ensuring all parties are happy. Thanks so much guys.
Lorraine · 1 February 2025
★★★★★ 5/5
GoogleHaving used Whitegates for 10 years as our management company for letting our property, I truly cannot praise Graham, Terri and the team enough. They have been amazing; everything has been managed timely, issues have been resolved quickly and nothing is too much trouble. They really know this business and how to run it! If you want a company with people you can trust, then look no further than Whitegates in Barnsley.
Jane · 20 April 2018
Agent replied
Hi Jane, thank you so much for your lovely comments and for taking the time to write a review, it has been a pleasure working with you the past 10 years. Best Wishes for the future. Graham, Terri and all the team.
★★★★★ 5/5
GoogleWhitegates in Barnsley were the agents for the house my son has recently bought..
Unfortunately our solicitors were very poor on the communication front (won't ever use an online solicitor again - lesson learnt!)
Debbie Price and everyone i was in contact with at Whitegates couldn't have been more supportive or helpful, chasing the solicitors when we were unable to...Their support & professionalism throughout was brilliant, and I can't thank them enough.
Bev · 5 July 2017
Agent replied
Thank you for taking the time to write a review, this is very much appreciated.
★★★★★ 5/5
GoogleCannot thank Whitegates enough for the support and help you have provided both me and my partner in renting our first home. We was pretty stressed going into this process as it’s very new to us both but Rachel in particular has been an angel! she’s gone above and beyond to help us in anyway possible making sure we are stress free in the moving process and talking us through it every step of the way. Thankyou so much Rachel and the Whitegates Team your amazing!
Lana · 5 May 2024
Agent replied · 25 March 2024
Thank you Lana for your very nice review, your lovely comments about our lettings team especially Rachel, this is very much appreciated. Wishing you the lots of luck in your new home.
★★★★★ 5/5
TrustpilotProfessional and personable, and very attentive!
Had the absolute pleasure of buying a property listed with Whitegates Barnsley. Primarily dealt with Will. They were on the ball throughout, and the first to let me know of any developments, even quicker than my own agent.I was so impressed I wish I'd used them myself! I will do next time, although I hope that's not for a long time as they've sold me a lovely house.Thanks again Will and the team at WhitegatesJake
Jake · 5 September 2023
★★★★★ 5/5
GoogleLiving in the USA, we entrusted Whitegates to show and sell our Barnsley, UK property in our absence. We are totally satisfied with the excellent service that they provided. Darren, Sue and Debbie were responsive and attended to every detail in a prompt manner. Also very pleasant people to work with and went the extra mile. We highly recommend Whitegates and would not hesitate to use them again.
Rod & Senior
Rod · 23 May 2018
Agent replied
Thank you so very much for taking the time to write a review, we really do appreciate your lovely comments about our team. Best wishes from all the team at Whitegates
★★★★★ 5/5
TrustpilotNick and Steve
Will and Steve, set up the sale, sorted viewings easily and had an offer for the house within 3 weeks.
Nick · 2 April 2026
Agent replied · 11 June 2026
Thank you so much for your 5 star review, it really is appreciated! We look forward to hearing from you soon! From all of the sales team.
★★★★★ 5/5
TrustpilotWhite on!!
HiI have just spent 3 and a half amazing years at a rented property in Darton, Barnsley, with Whitegates.Prior to this experience, i had never been a tenant before.The whole team....Terri, Rachel and Graham have been absolutely first class. Easy to speak to, quick to resolve any problems and professional and empathetic to my situation.I cant praise the team enough.Thank you.
John · 2 August 2021
Agent replied
Hi John, Thank you so much for your lovely review, this is very much appreciated, and it has been a pleasure having a tenant as pleasant as you also. Wishing you all the best for the future, and if you ever need our services again, then please do contact us. Thanks again for your lovely comments. Regards Terri, Rachel and Graham, Lettings Team Barnsley
★★★★★ 1/5
GoogleI have recently arranged a viewing for a property which was being marketed by Whitegates and I can honestly say that they are probably the main reason why we aren’t buying the property in question.
From the initial call, the person on the other end of the phone couldn’t have been less interested.
They eventually arranged the viewing which was with the seller themselves.
We have made an offer shortly after the viewing and never heard from them again until we were chasing any outcome.
All we were getting from them is they’re not the sellers therefore they don’t make decisions an in my opinion they never followed this up and even if their statement is true, there are better ways to communicate with potential buyers who will be paying their fees upon completion.
Finally after a couple of days they did call with the news that the owners rejected the offer and although we have tried to get some guidance from them in order to make an acceptable counter offer, they never assisted us at all.
All we’ve been told is to call them if we wish to increase our offer but upon checking rightmove a couple of hours later we noticed that the asking price has been increased by 10k which we haven’t been told during the phone call either.
As we have found their procedure very unethical and uninterested we decided to move on and luckily we have found a much better property even though it was still 10k more than their increased asking price but we are proceeding with the assurance of a helpful and trusted local agent who actually cares.
Due to the above experience I would never list a property with Whitegates nor recommend them to any friends or family.
I will even give a miss to properties which they are marketing due to the negative and unethical experience which they have caused us.
Niki · 13 April 2024
Agent replied · 15 March 2024
We sincerely apologise for the experience you've had. At Whitegates, we strive to provide excellent customer service, and it's clear we fell short in your case. We're taking your feedback seriously and we are looking into this matter and will address the issues to improve our processes. Our sales team are very committed and endeavour to provide a service second to none, so this is very unusual, as they take great pride in assisting our clients effectively and transparently. Our sales team will contact you personally regarding this matter.
★★★★★ 1/5
GoogleWe called the office to view a property on a Saturday for 2 pm no body turn up from white gates and the office is closed Saturday afternoon so we will not be going to them again it will not let me no star on the review we would not recommend them to anybody yes we were there from 2 pm until 2-55 we got told a agent was going to show us the property not the vendor and we contact the office but you were shut so your office at 2-10 and 2-25 also 2-45 but we didn’t know that you shut at 1 pm were other estate agents open until 4 pm to 5 pm on a Saturday
Keith · 27 March 2024
Agent replied · 27 March 2024
The only viewing we have in the name of Gerrard is one on 9th March and we were not conducting the viewing, the vendor of the property was doing his own viewings and informed us that you did not attend.
★★★★★ 5/5
TrustpilotWhitegates are fantastic
Whitegates are fantastic, they sold our house within two days for over our asking price. They were also great at talking us through options on the sale. Finally they were fantastic at keeping everyone in the chain informed of the progress. Will is a pleasure to deal with.
Mrs · 27 January 2023
Agent replied · 15 May 2023
Many thanks for your lovely review, this is so very much appreciated by our sales team.
★★★★★ 5/5
TrustpilotWhitegates Barnsley were amazing with…
Whitegates Barnsley were amazing with the process of me purchasing my house, Will was very easy to contact and always on hand with any questions I had, he was fab!!
Jessica · 27 March 2024
Agent replied · 29 March 2024
Dear Jessica , Thank you ffor your lovely review! We are very pleased you were happy with the service from Will and your kind comments will be passed on. We pride ourselves on offering supportive guidance every step of the way. Should you need any further assistance or advice in the future, we are always here to help. Warmest regards Whitegates
★★★★★ 5/5
TrustpilotSelling house
Just completed on house sale with whitegates in Barnsley. Excellent professional service from valuation to completion from all the staff at whitegates.cheers paul would definitely recommend to use if selling there house.
Paul · 7 November 2025
Agent replied · 9 November 2025
Dear Paul, Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our team at Whitegates Barnsley. Your recommendation means a lot to us, and we’re glad we could assist you from valuation to completion. If you need any further assistance in the future, don’t hesitate to reach out. From all of the Sales Team.
★★★★★ 5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with Mrs Victoria crypto for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like Mrs Victoria crypto , Hash is not an easy task and my advice for you all is to come over and contact her directly on WhatsApp:+1 (702) 919-0093 OREmail:victoriacrypto062@gmail.com
Bello · 29 August 2022
★★★★★ 5/5
TrustpilotExcellent service Whitegates Barnsley
Excellent service. I have just sold a house through Whitegates Barnsley. Darren initially dealt with, and valued the property, he very quickly put my mind at ease informing me they would deal with the pressure of selling the property. I then, predominantly liaised with Will, who too, provided a fantastic service. Nothing was too much trouble, he kept me in the loop throughout the whole process, with regular updates as and when required. I will miss our Friday update calls!!!! All the staff I came in contact with were extremely helpful. I would most definitely recommend Whitegates Barnsley if you are looking at selling your property in this area.
Holimoli18 · 21 December 2023
Agent replied · 28 December 2023
Thank you so much for your lovely review, this is so very much appreciated, your kind words and comments have been passed onto the team especially Darren and Will. Will will also miss your weekly Friday chats. Thank you for taking the time to write this review, and if we can ever be of any help to you in the future, please do contact us. Best regards to you and your family from Terri, Darren and all the team at Whitegates Barnsley
★★★★★ 5/5
TrustpilotExcellent Agent!
Will was extremely helpful and friendly to deal with throughout the whole process, offering advice and chasing solicitors to make sure things went as smoothly as possible.
Jerome · 27 March 2024
Agent replied · 29 March 2024
Dear Jerome, Thank you for your glowing review! It was our pleasure to assist you, and we're delighted to hear that Will's dedication made your experience smooth and enjoyable. We pride ourselves on offering supportive guidance every step of the way. Should you need any further assistance or advice in the future, we are always here to help. Warmest regards Whitegates
★★★★★ 5/5
GooglePrior to whitegates I used 3 other agents who were all disappointing!
Whitegates managed my property for 8 years and I couldn’t be happier with the service. They also managed the sale of my property to the tenant as I live overseas.
Graham and Terri thank you so much!
Sara · 13 April 2022
Agent replied · 3 June 2024
Thank you Sara for your lovely review, it has also been a pleasure for us dealing with such a lovely landlord. Thank you for your lovely comments this is very much appreciated. Best Regards Graham and Terri
★★★★★ 5/5
GoogleI have used Whitegates for many years to sell properties and to let properties. Graham & Rachel at Barnsley have always been very helpful and professional, giving me guidance whenever I needed it. We managed to work together to overcome any difficulties that arose and I only have praise for them. Thank you to the Barnsley Whitegates team for all your help and I wish you all well for the future.
Anne · 5 May 2024
Agent replied · 25 March 2024
Thank you so much Anne for your lovely review, this is very kind of you, and thank you for taking the time to do this. it is very much appreciated. Wishing you the very best for the future, and if we can ever be of assistance to you again please do contact us.
★★★★★ 5/5
GoogleWhat can I say, Whitegates are by far the best estate agents in Barnsley & I've used a few. Helpful, good communication & pleasant to speak to.
I would definitely recommend Whitegates if you are selling or letting your property.
Thank you Debbie, Beth & Terri.
Alan · 13 April 2022
Agent replied
Thank you so much for your lovely review, this is very much appreciated and thank you for taking the time to do this. Best Wishes from all at Whitegates Barnsley office
★★★★★ 5/5
TrustpilotExcellent Service
Thank you so much to Terry, Debbie and all the team at Whitegates. I could not rate them high enough for their excellent service. Dealing with an initial difficult buyer through to a successful, efficient and helpful sale. Would highly recommend and would not use anyone else.
Catherine · 6 February 2022
Agent replied
Thank you Cat, for your lovely review, we are all so happy we got you moved in the end. All the best in your new home. Terri, Debbie and all the sales team.
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