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Whitegates Barnsley reviews

4.8

★★★★★ Excellent

387 reviews across 3 platforms

17/19 Church Street, Barnsley S70 2AB

Part of Whitegates, see every office.

Whitegates's Barnsley office at 17/19 Church Street is rated 4.8 out of 5 across 387 reviews on three platforms, including 140 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

140

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

Trustpilot logo

235

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Whitegates Barnsley

We've been selling and letting property in Barnsley and its surrounding villages since 1978. What gives us our longevity? We're approachable, experienced, professional and friendly, and we're always on the lookout for customers like you. Our team of seven property experts will see that all your property needs are met. Contact Whitegates Barnsley today and we'll get you moving!

Reviews

Every review we hold for the Barnsley office, from every platform, shown as written. First names only.

5/5

Trustpilot

WONDERFUL WILL!

Will was literally the best throughout the 7-8month period we have just had for our house purchase, it was quite a long one due to many different factors... BUT...He was always the other of the phone either by call or text and always so happy to put the work in for us and his client who we bought from. Cannot recommend him enough, I would definitely recommend!

Sophie · 11 May 2024

Agent replied · 13 May 2024

Dear Sophie, Thank you for your glowing review! We're thrilled to hear that Will's commitment and enthusiasm made your home-buying journey a positive one. It's our pleasure to work hard for both our buyers and sellers, ensuring seamless experiences all around. Your recommendation means the world to us. Welcome to your new home, and we look forward to assisting you again in the future. Best Regards from all the team at Whitegates Barnsley

5/5

Trustpilot

Both Will & Sarah in Sales are exceptional

Cannot thank Will & Sarah enough. They were so supportive throughout the whole process of us finding our forever home to then picking up the keys. They go above and beyond to ensure both vendor and purchasers are happy thus ensuring all parties are happy. Thanks so much guys.

Lorraine · 1 February 2025

Agent replied · 7 July 2025

Thank you for your very kind words which have been passed onto the sales team. We wish you the best of luck with transforming your new home!! Best wishes, From all of the sales team.

5/5

Google

We have just sold our house through Whitegates and I wouldn't hesitate to recommend them to others as the service we received was excellent. At the initial valuation Steve was friendly and professional. When it came to booking in viewings the sales team were always prompt in keeping us in the loop around what was going on with excellent communication via phone and text. Everyone was really accommodating when we went on holiday and were able to show our house for us while we were away. Once we had accepted an offer the team were great at keeping us in the loop about what was going on and Beth in particular went above and beyond in terms of chasing information about what was happening in our chain which really helped alleviate some of our worries! This is the first time we've ever sold and I would highly recommend Whitegates. I'm aware that there are cheaper online estate agents available, but it's well worth considering the additional service you from a more traditional agent who will really put the effort in to get your sale over the line. In my view it's definitely been worth the small additional spend! Anyway - thanks again to all the team!

Ivan · 13 April 2023

Agent replied

Thank you for your lovely review, this is very much appreciated

5/5

Google

Outstanding service from the team at Whitegates Barnsley. Full turnkey property management in place. Had a property fully managed by Graham and his team for 5 years. Then in the past few months Will and Beth marketed it for sale. Although the buyers solicitors were really poor and nearly lost the sale, the sales team at the Barnsley branch pushed it forward and got the sale completed. Thank you guys for seamless, hassle-free property management. 100 % recommend

J · 18 April 2023

Agent replied · 13 March 2024

Many thanks Andrew for your review this is very much appreciated and your kind comments will be passed onto the whole team

5/5

Google

Outstanding service from the team at Whitegates Barnsley. Full turnkey property management in place. Had a property fully managed by Graham and his team for 5 years. Then in the past few months Will and Beth marketed it for sale. Although the buyers solicitors were really poor and nearly lost the sale, the sales team at the Barnsley branch pushed it forward and got the sale completed. Thank you guys for seamless, hassle-free property management. 100 % recommend

A · 13 April 2023

Agent replied · 3 January 2025

Many thanks Andrew for your review this is very much appreciated and your kind comments will be passed onto the whole team

5/5

Google

Outstanding service from the team at Whitegates Barnsley. Full turnkey property management in place. Had a property fully managed by Graham and his team for 5 years. Then in the past few months Will and Beth marketed it for sale. Although the buyers solicitors were really poor and nearly lost the sale, the sales team at the Barnsley branch pushed it forward and got the sale completed. Thank you guys for seamless, hassle-free property management. 100 % recommend

Andrew · 11 April 2023

Agent replied · 6 January 2024

Many thanks Andrew for your review this is very much appreciated and your kind comments will be passed onto the whole team

5/5

Google

Outstanding service from the team at Whitegates Barnsley. Full turnkey property management in place. Had a property fully managed by Graham and his team for 5 years. Then in the past few months Will and Beth marketed it for sale. Although the buyers solicitors were really poor and nearly lost the sale, the sales team at the Barnsley branch pushed it forward and got the sale completed. Thank you guys for seamless, hassle-free property management. 100 % recommend

Andrew · 24 March 2023

Agent replied

Many thanks Andrew for your review this is very much appreciated and your kind comments will be passed onto the whole team

5/5

Trustpilot

Very good

When deciding to place our house on the market for sale we invited a few Estate Agents come to value our home and tell us how they proposed to market the house and their fees. We found Darren from Whitegates Estate Agents Barnsley the person who gave us a fair assessment of the value of our house marketing and fees. Darren came and took photographs and then sent us a draft brochure for approval. The house went up for sale and sold STC within 2 days from then on till final completion Darren and the staff at Whitegates had always been friendly always kept me informed of progress on the sale nothing was any trouble. Fantastic Estate Agents with no hidden extras in the fees. Finally if I had a need for the service of an Estate agent I would have no hesitation in using Whitegates Estate Agents Barnsley again. My thanks to Darren and his staff.

Terry · 18 November 2022

Agent replied

Thank you Mr Giles for such a lovely review and for taking the time to write this. Your lovely comments have been passed onto the sales team. Wishing you all the very best. Darren, Terri and all the team at Whitegates Barnsley

5/5

Trustpilot

Excellent service - highly recommend

We have just sold our house through Whitegates and I wouldn't hesitate to recommend them to others as the service we received was excellent.At the initial valuation Steve was friendly and professional. When it came to booking in viewings the sales team were always prompt in keeping us in the loop around what was going on with excellent communication via phone and text. Everyone was really accommodating when we went on holiday and were able to show our house for us while we were away.Once we had accepted an offer the team were great at keeping us in the loop about what was going on and Beth in particular went above and beyond in terms of chasing information about what was happening in our chain which really helped alleviate some of our worries!This is the first time we've ever sold and I would highly recommend Whitegates. I'm aware that there are cheaper online estate agents available, but it's well worth considering the additional service you from a more traditional agent who will really put the effort in to get your sale over the line. In my view it's definitely been worth the small additional spend!Anyway - thanks again to all the team!

Ivan · 20 October 2022

Agent replied

Thank you Ivan for taking the time to write a review about our sales team Barnsley office, this is so very much appreciated, and your lovely comments will of course be passed onto the entire team but especially Steve and Beth. We are so grateful to receive such lovely comments and wish you and your family all the best in your new home. Best Regards from all the sales team at Whitegates Barnsley

5/5

Facebook

Debbie Terri and the team were invaluable when selling and purchasing a new property over a year ago … at that time selling my property was extremely stressful no fault of white gates . Debbie Terri and her team went above and beyond to get the sale through and with the patience of my buyer and seller we managed to get the sale completed . I now live in a lovely house and my old house has lovey new occupants … thanks White gates !! X

Louise · 22 September 2022

Agent replied · 1 September 2023

I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(609)7012234Facebook: Elizabeth Bays

5/5

Facebook

Debbie Terri and the team were invaluable when selling and purchasing a new property over a year ago … at that time selling my property was extremely stressful no fault of white gates . Debbie Terri and her team went above and beyond to get the sale through and with the patience of my buyer and seller we managed to get the sale completed . I now live in a lovely house and my old house has lovey new occupants … thanks White gates !! X

Louise · 22 September 2022

Agent replied · 24 May 2023

I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH … See more

5/5

Google

I've just completed my first sale with Whitegates Barnsley - of a number of properties I'm selling in the area. I've been really impressed with their service throughout the process. In particular Steve, Debbie and Beth have been excellent. At a time a few months ago when many other agents were too disorganised to deal with enquiries, Whitegates quickly accepted my instructions, and had the first two properties advertised very quickly. Buyer enquiries and viewing bookings were quickly arranged, keeping me in the loop with progress, and the multiple offers received. When it came to negotiating the sales, they recognised that the highest offers are not always the 'best' offers, and provided me with all the information I needed on buyer status and funding to enable us to quickly choose which offer to accept. Once the sale had been agreed, regular and relevant communication continued throughout to a timely completion. I'd have absolutely no hesitation recommending Whitegates Barnsley to others who want a smooth, professional sale, with experienced agents.

David · 13 April 2022

Agent replied · 2 June 2024

Thank you David much appreciated

5/5

Google

I recently handed a short term rental property back to Whitegates Barnsley and I can not recommend them enough. Rachel and Graham are a pleasure to deal with, very knowledgeable and provide professional yet compassionate support. On the few occasions I had to request assistance with the property or make a request to the Landlord Rachel and Graham dealt with it swiftly and provide me with clear guidance The application process was smooth and paperwork was completed in what felt like record time. The rental period was smooth sailing with support when needed The hand over / moving out process was a simple as it could be. I would not hesitate to rent from or even use Whitegates to rent out a personal property. I can't thank Graham and Rachel enough. 5 star service provided throughout.

Robert · 13 April 2022

Agent replied · 7 June 2024

Thank you Robert for taking the time to write such a lovely review regarding our lettings team in particular Rachel and Graham. This is so very much appreciated and your comments have been passed on. Please do contact us if we can ever be of service to you again and all the best in your new home. Thank you again. T Jackson Director.

5/5

Trustpilot

Excellent service from Whitegates

I can’t thank the staff at Whitegates, especially Sarah, Will and Steve enough for all their help and support in selling Mum’s home during what has been a stressful time for me. They made the whole process much easier than I thought it would be. They were very efficient and communication was excellent; nothing was too much trouble and the staff were extremely helpful, professional and friendly and went above and beyond at every level. The house was sold in the first week which is remarkable.

Jean · 9 August 2024

5/5

Trustpilot

wonderful whitegates

Whitegates went beyond my expectations for the sale of our family home of 62 years. Steve Juhasz was very knowledgeable and he had plenty of experience in the sale, photos and videos of the house to be able to sell it. the office staff were very polite and attentive every time I rang and kept me up to date with the sale of the house. glad i chose Whitegates they did a fantastic and quick job in selling the house. thankyou to each and everyone of Whitegates highly recommend them

Ms · 25 January 2022

Agent replied

Many thanks April for taking the time to send such a lovely review about Steve and our sales team, this is so very much appreciated. Best Regards from everyone at Whitegates Barnsley

5/5

Trustpilot

The Best Estate Agent in Barnsley!

We have just sold our family home of 72 years with Whitegates. It was a very emotional time for all concerned and Will at Whitegates was just lovely and so attentive. I found his service First Class, he was so patient and he actually listened to me. He answered every email, returned calls ever so promptly and was just so helpful and honest, we even laughed - a LOT! I would not hesitate in recommending Whitegates as they are very professional in their field and, in my experience, the best in Barnsley!

Mrs · 3 March 2025

Agent replied · 7 July 2025

Thank you for taking the time to post this lovely review and are so pleased you were happy with the service you received. Your comments have been passed to Will and the team. Best wishes from all at Whitegates.

5/5

Google

Will at the Barnsley office was fantastic throughout the sale - he was knowledgeable, accessible, very friendly and helpful and chased the buyer for updates for us- he was great and we would highly recommend using him and his team- thank you Will you made a very stressful process so much easier.

Amanda · 13 April 2024

Agent replied · 17 March 2024

Thank you so much Amanda for taking the time to write a review, your comments about Will are truly appreciated and have been passed on. Best Wishes from Will and all the sales team

5/5

Google

We have just purchased a house via Whitegates (Barnsley) and although it did take some months to complete on the house (no fault whatsoever of Whitegates) I would like to thank Will in particular for his efficient and professional service throughout the process (and putting up with me chasing every week to see what was going on with the purchase!) Thanks Will for your patience and persistence.

Emma · 13 April 2023

Agent replied

thank you so much for your review this is very much appreciated and your comments will be passed onto the sales team

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Darren valued our property back in April, he stood out from the other agents for his long standing experience, he understood our situation and we felt assured he’d find us the right buyer not just focus on bumping up the price. We dealt with Beth and Debbie throughout the process who were both polite, chatty and prompt with any enquiries. I know my buyer also commented on how quick they’d been to respond. We wouldn’t hesitate to recommend Whitegates and would return if we needed them again in future.

Marie · 18 September 2021

Agent replied

Thank you Marie for your very lovely comments and for taking the time to write such a lovely review, this is very much appreciated.

5/5

Trustpilot

Highest recommendations

I recently handed a short term rental property back to Whitegates Barnsley and I can not recommend them enough.Rachel and Graham are a pleasure to deal with, very knowledgeable and provide professional yet compassionate support.I the few occasions I had to request assistance with the property or make a request to the Landlord Rachel and Graham dealt with it swiftly and provide me with clear guidanceThe application process was smooth and paperwork was completed in what felt like record time.The rental period was smooth sailing with support when neededThe hand over / moving out process was a simple as it could be.I would not hesitate to rent from or even use Whitegates to rent out a personal property. I can't thank Graham and Rachel enough.5 star service provided throughout.

Rob · 15 September 2021

Agent replied

Thank you so much for taking the time to write such a lovely review regarding our lettings team, in particular Rachel and Graham, your kind words have been passed on to them. If we can ever be of assistance to you in the future then please do contact us. All the best in your new home. Regards T Jackson Director.

5/5

Trustpilot

This is the second time we have used…

This is the second time we have used Whitegates (hopefully we won’t need to use them soon, but we would if we had to) they have been professional friendly and efficient from the beginning. From Steve coming to value, to Will and the team in the office. Can’t thank them enough

Rachel · 27 April 2024

Agent replied · 1 May 2024

Thank you Rachel for your lovely review this is very much appreciated

5/5

Trustpilot

A very good service

A very problematic purchase due to issues in the chain. Will and Sarah were with us through the journey, communicated well, keeping us informed and constantly seeking updates. Thankfully we have now completed and we appreciate your efforts

Christine · 23 November 2024

Agent replied · 11 June 2026

Thank you so much for your lovely review and for taking the time to do this, your comments have been passed onto the sales team who pride themselves in giving the best customer service possible.

5/5

Trustpilot

I would recommend Whitegates

The whole team at Whitegates have been helpful, they have supported us with rental properties and now finally selling the properties on. I would recommend them highly.

Debbie · 27 June 2026

Agent replied · 25 September 2026

Hi Debbie, thank you for your glowing review for both the sales and lettings teams. It has been a pleasure assisting you. From all at Whitegates.

5/5

Trustpilot

Great outcome and excellent customer service from real people

I've just completed my first sale with Whitegates Barnsley - of a number of properties I'm selling in the area.I've been really impressed with their service throughout the process. In particular Steve, Debbie and Beth have been excellent.At a time a few months ago when many other agents were too disorganised to deal with enquiries, Whitegates quickly accepted my instructions, and had the first two properties advertised very quickly.Buyer enquiries and viewing bookings were quickly arranged, keeping me in the loop with progress, and the multiple offers received.When it came to negotiating the sales, they recognised that the highest offers are not always the 'best' offers, and provided me with all the information I needed on buyer status and funding to enable us to quickly choose which offer to accept.Once the sale had been agreed, regular and relevant communication continued throughout to a timely completion. I'd have absolutely no hesitation recommending Whitegates Barnsley to others who want a smooth, professional sale, with experienced agents.

Dmlaycock · 9 June 2021

Agent replied

Thank you David for your lovely review and for taking the time to do this for our office, this is very much appreciated and your comments have been passed onto Steve, Debbie and Beth.

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Questions about Whitegates Barnsley

How many reviews does Whitegates Barnsley have?

Whitegates's Barnsley office has 387 reviews across three platforms: 140 on Google, 12 on Facebook, 235 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Whitegates Barnsley's rating?

Whitegates Barnsley is rated 4.8 out of 5 across all 387 reviews, and 4.5 out of 5 on Google from 140 reviews, checked 9 October 2026.

Where is Whitegates's Barnsley office?

Whitegates Barnsley, 17/19 Church Street, Barnsley S70 2AB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.