Harron Homes Barnsley reviews

★★★★★ 5/5

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We have bought our new home at laughton…

We have bought our new home at laughton gate. Josh and Jo have been brilliant. This is why we chose Harron homes. In my work I go to most other builders but Harron have got my business. I can't recommend them enough.

Customer · 10 September 2024

★★★★★ 1/5

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Great layouts, poor aftersales service

Don't get me wrong, HH build houses with great layouts and it was this that attracted us to them in the first place.What they don't do however is deal with post sale snags. We've been in since November '19 and are still waiting for issues to be resolved such as loose finishing details, replacement of floorboards following a leaking toilet, draughty windows and doors, completion of roads on a completed development, a sloping floor in one bedroom among other things.We've tried countless times to get them to resolve these issues but appointments keep getting pushed back, emails aren't answered and it's just generally frustrating and poor customer service.

Dave · 19 May 2021

★★★★★ 1/5

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Don’t do it

Don’t do it! 2 years of stress and still nothing is sorted. Horror homes do not reply to emails or get back to telephone calls. They agree you have things wrong with your property and then go quiet. I imaging most people just give in and live with wonky walls, windows that don’t stop the elements, missing insulation, creeky floor boards, damp, DPC underground, corbeling falling off the house and doors that don’t close. (Plus more)

Dan · 27 January 2022

★★★★★ 5/5

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We are about 6 weeks away from…

We are about 6 weeks away from completing on our first Harron Home. We have used their part exchange scheme and from start to finish the process has been fantastic!We are moving onto the site at Thorsby Vale and Jo and Michelle in the sales office have been brilliant! They have kept us informed the whole way through and sent regular photo updates to keep us in the loop with progress. Any worries and concerns were elevated by them and nothing was too much trouble. They have worked hard to make us feel involved in the whole process and as we don’t live locally it has been great to visit site whenever possible.The site is always tidy and the progress the builders have made has been fantastic. Credit to Niall and co running a safe, tidy and productive operation.We can’t wait to move into our Warkworth next month :)

Connie · 16 May 2021

★★★★★ 5/5

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De Mauley Manor Development Rossington

My husband and I visited the De Mauley Manor Development in Rossington today 08/09/2024. Jeanette attended to us. She was very knowledgeable and very helpful. She answered all our questions and kindly allowed us to view the property we were interested in.

Gee · 8 September 2024

★★★★★ 5/5

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Harron Homes Thorpe Meadows

I found Jeanett to by extremely helpful, knowledgable and professional. She talk me through the house design and explained where I could see a showhouse and when it came to further the process she explained the steps very clearly. Because my circumstances are different (I live abroad currently) she was able to find solutions to processes which may normally take place in the office, but would have to be done remotely.

James · 18 September 2022

★★★★★ 5/5

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Stunning development

Stunning development, Part Exchange weekend, lovely pizza, very knowledgable staff, lots to consider, hopefully will reserve soon, thanks Will

Will · 11 February 2023

★★★★★ 5/5

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The Hawthorns, Carlton

My partner has already left a review however there really isn’t enough thanks we can offer both Jason and Zac. The care and detail they have put into everything they do from the house itself and ensuring we are 100% happy with everything. To stopping a digger for a moment as they drive past so my son can stand to admire them. Anything I need or concerns I have I know I can reach out to them night or day. The additional help and support from the guys and their teams is enough in itself for me to recommend a plot at the hawthorns. It’s only a bonus that my house is everything I wanted.

Christopher · 27 April 2021

★★★★★ 5/5

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Heritage Green Chesterfield

So far we’ve had a great experience buying our first house with Harron Homes. The sales executives at Heritage Green have been nothing short of wonderful throughout the entire process. They helped us to secure the plot that we wanted and have guided us through the whole process, which seemed daunting as first time buyers. We hit a few bumps with delays in the house being built, but overall the communication with us was excellent. We haven’t moved in yet but so far absolutely no complaints with Harron at all, we can’t wait to finally get settled in to our new home!

Georgia · 26 April 2021

★★★★★ 1/5

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What can I say about Harron Homes…Forest Reach, Mansfield

Well what can I say about Harron Homes......I would have rather bought a Persimmon Home that has a known bad reputation and set my standards low. We moved on November 2020 and they are still refusing to come and do the snagging list using covid as an excuse and I know for a fact that Persimmon are sending contractors in to complete theirs under covid safe guidlines. We have also had to pay out over £500 to re-landscape the garden because drainage was NOT put in at all and it was flooding the garden next to house causing damage to the bricks, garden and starting to ruin the kitchen due to mud being brought into the house. At times it was at risk of entering the house through the patio doors. We have asked for the garden to be re-turfed due to it being killed off from flooding, only to be told no because we have changed the design of the garden...YES TO PUT DRAINAGE IN THAT THEY FAILED TO!!! Built in fridge freezer broke within a week and it took 3 months to sort to then find out the new one installed is a downgrade and then when confronting the site manager he said 'oh well its a working fridge freezer, can't do anything about it'. It now freezers fridge food and doesn't keep freezer food frozen - great work!!! The list just goes on and on and I don't expect anything sorted anytime soon. I personally would avoid and go and buy an older property cheaper and do it up yourself

Claire · 25 April 2021

★★★★★ 1/5

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Worst Customer Experience ever.

Moved in November 2019 to Amberwood Chase In Dewsbury. Worst experience of my life. Still multitude of snags to complete. Subject access requests ignored. Calls ignored. Promises to call back not followed up. No email response to multiple emails sent. Local MP involved in the shambles of a road which after years since phase 1 build is still unfit for purpose, a car wrecker and hazardous.Looking at legal options as exhausted at trying to fix and getting nowhere.

Martin · 6 September 2021

★★★★★ 5/5

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We have just moved to Highfield Manor…

We have just moved to Highfield Manor and we couldn’t be happier with the service we have received from everyone! Jane- sales manager- has been a star from the start ensuring we have been kept up to date and using her expertise to help us choose options and extras for our property!Matt- site manager- has exceeded our expectations, regularly checking in going over and above to resolve our minor snags!Not forgetting Phill- finisher- who has also gone over and above!We are really pleased with the build quality and would recommend this site to anyone x

Amber · 13 April 2021

★★★★★ 5/5

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Excellent service provided by staff at…

Excellent service provided by staff at Harron Homes in our recent house purchase at Highfield Manor, Fixby. Jane was great in guiding us through the process from start to finish.

Pav · 3 September 2021

★★★★★ 5/5

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Bilsthorpe Chase

Good service all the way through. Hannah in the sales office was always helpful and informative. A few snagging issues as you would expect on moving in, but these have been rectified timely and efficiently by Kev and Paul on site. We love the property and have already settled in well. Many thanks

Carl · 8 February 2024

★★★★★ 5/5

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I recently moved in the Forrester's…

I recently moved in the Forrester's View and the house is superb. I have felt comfortable from the move it in date and the site manager Paul has popped around a couple of times to check everything is ok. Ann dealt with my sales order and she was really supportive throughout the whole process. She goes above and beyond and took the stress out of my purchase. Even after moving in she has popped down to check on me and the kids. Just lovely!The house is warm and comfortable. I've found minimal snags and I'm settling in and enjoying the property. The development is beautiful, surrounded my countryside.

Adele · 9 April 2021

★★★★★ 5/5

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I recently moved in the Forrester's…

I recently moved in the Forrester's View and the house is superb. I have felt comfortable from the move it in date and the site manager Paul has popped around a couple of times to check everything is ok. Ann dealt with my sales order and she was really supportive throughout the whole process. She goes above and beyond and took the stress out of my purchase. Even after moving in she has popped down to check on me and the kids. Just lovely!The house is warm and comfortable. I've found minimal snags and I'm settling in and enjoying the property. The development is beautiful, surrounded my countryside.

Delsonite · 9 April 2021

★★★★★ 1/5

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Over Promise & Under Deliver.

Over Promise & Under Deliver. (Bishop's Glade, Ripon)We have been on a long and arduous journey with the Bishop's Glade site at Ripon and would not recommend anyone else has the displeasure of dealing with this company. Their customer service is non-existent, and they continuously fail to meet every single deadline they have given us. We are now 13 months down the line from beginning our journey and we are still not in our new home, which should have been ready in October 2020. We have been promised time and time again, oh it will be December, or no it'll be January, oh make it February and so on and so forth. For a company who have aspirations of becoming a five-star builder they have much to learn on how to manage the customer's experience. Do not believe the website, we have NOT had regular updates at all. When they were struggling to secure bricklayers for their Boroughbridge and Ripon sites, thus bringing all progress on our build to a standstill, the only reason I learned of this was by seeing their advertisements on social media for bricklayers, rather than communicate these issues with their customers in a transparent fashion.If you want to learn what to expect from Harron then look up Harron Homes Hassle on Facebook and you'll learn what the real customers experience.The only saving grace is that our house, though the slowest built in history, looks like it's been constructed correctly though we are yet to find out as they keep pushing the completion date further back.It's such a shame as the product - the Warkworth design - stands head and shoulders above designs from other developers but the customer service is disappointing, disingenuous and downright derelict!

KMW · 7 April 2021

★★★★★ 1/5

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My worse experience buying a house from…

My worse experience buying a house from harron homes, they just want money off you and after that they don’t care if you are having any issues and it can be from a minor issue to massive issue like roof leaking. 9 months since moved in still having problem after problem but nothing gets sorted

Farooq · 24 December 2023

★★★★★ 5/5

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York Vale Development

I have recently purchased a Harron home on the York Vale development in Howden and just wanted to say how impressed I am with the service from the staff on the site. This was my first experience of buying a new build and once I reserved my property I heard a number of stories about new builds that concerned me HOWEVER the complete opposite was true. I was working to tight deadlines and the site pulled out all the stops to get me into my property in time whilst still maintaining a quality build.I am an exceptionally detailed person and was really pleased that my property had very minimal snags which were dealt with promptly. The site manager in particular is extremely helpful, super responsive and nothing is ever too much trouble.Needless to say that I am extremely pleased with my property and would recommend Harron Homes on the York Vale development.

Della · 30 March 2021

★★★★★ 5/5

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From start to finish our experience has been excellent.

From start to finish our experience of buying a home with Harron has been excellent. After reading some of the reviews on this platform we had our reservations but we’ve been really happy with everything, from the quality of the build to the help from the sales executive Ann and the site managers the whole process has been really easy and just what you would want when buying a new home. I would definitely recommend Harron to family and friends.

Jamie · 27 March 2021

★★★★★ 5/5

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I encountered a wonderful Sales…

I encountered a wonderful Sales Executive by the name of Julia Portington. She was super helpful and provided all the necessary information we needed about the homes we showed interest in. Her experience and knowledge in the market came to bear and this gave us assurance in choosing Harron Homes. Looking forward to getting a new home with this development company!Paul

Paul · 25 July 2023

★★★★★ 1/5

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Morally Bankrupt. Going to the press!

I have just had the unfortunate experience of seeing, first hand, how Harron Homes operates. A site director bullying and insulting a resident literally at the end of their tether dealing with a whole host of issues. Doing so with zero empathy and zero professionalism. Disgusted to say the least.Additional (19/3) I have sent details to Harron about who they need to talk to. Primarily the site manager at Dunsville - Doncaster. I have suggested they look at the deplorable email response by a supposed professional. I have also confirmed I have a direct link to customer experience.Additional (22/3/21 5pm) After sending details of who Harron need to speak to and where they need to investigate, amazingly nothing further.

Dave · 22 March 2021

★★★★★ 5/5

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We are very pleased with our new home

We are very pleased with our new home. The sales staff (Caroline & Angie) have been brilliant. Nothing was ever too much trouble and they were always at the end of the phone or email with our endless questions and queries!Having completed in Feb 21 we are impressed with the way that the site manager has dealt with our few minor snags. He has been very accommodating and understanding also. This was our first experience of buying a new build property and overall we found it straightforward.We would recommend Harron Homes to friends and family!

Nicola · 22 March 2021

★★★★★ 5/5

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Great experience so far at Heritage…

Great experience so far at Heritage Green Chesterfield, plot now reserved thanks to Matt’s patience and guidance.Other sites have been very welcoming when looking the show homes too.

Hania · 17 December 2021