Harron Homes Barnsley reviews

★★★★★ 5/5

Trustpilot

Professional and friendly

Hannah Jackson has been extremely professional and helpful, as have all the other sales team.... Nothing's too much trouble for them...

Giles · 19 February 2023

★★★★★ 5/5

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Simpson Park Sales Executive Michelle

Michelle showed us round the Simpson Park Development in Harworth today. She was by far the most efficient, knowledgeable and helpful Sales Executive we have met on any New Build Estate. She has a lovely disposition and makes you feel welcome and at ease. She is a credit to the Company.

Mrs · 11 May 2024

★★★★★ 1/5

Trustpilot

Absolute set of crooks

Absolute set of crooks, no interest in after sales care. Happy to sell you a house and promise the world but never deliver. We have been in over 2 years now with some issues that haven't even been looked at yet. No doubt they will blame covid (like all their other reviews). I don't know how they get away with it. Their marketing department is completely diesengaged with the poor operational running of the business. They are stating to get coverage in the press now and even in parliament. Hopefully they've got what's coming to them.

Jamie · 10 October 2021

★★★★★ 5/5

Trustpilot

Amanda at Shipley Lakeside was very…

Amanda at Shipley Lakeside was very professional, informative, helpful and explained everything in great detail.She is an asset to Harron Homes and made me feel very comfortable and relaxed.

Elaine · 21 March 2022

★★★★★ 1/5

Trustpilot

Horrendous experience all round

Horrendous experience all round. Despite emailing over a list of snagging issues since December 2020 I’ve had nothing done on the house. In this time, I’ve sent nearly 100 emails and have never had any clear communication to suggest when these works will be done. All the residents on the High banks development are constantly being fobbed off to the point where we have gone to the local news and our councillors I have Repeatedly told Harron homes that our new born child is due in the coming weeks and that all H&S / fire safety items that have not been completed need doing and these concerns have fallen on deaf ears. It’s so upsetting and mentally exhausting trying to get anything done with Harron homes and friends/family who have purchased through other housing developers do not seem to have this experience. Our road has not been re surfaced despite works starting on the site nearly five years ago so it still looks like a building site. This is our first home and what should be an enjoyable and exciting experience has been extremely stressful and frustrating.

Trichardw · 2 October 2021

★★★★★ 5/5

Trustpilot

House purchase lavender fold

Purchased a house on lavender fold at mapplewell. Sharon and the team couldn’t have helped me more, they’ve been patient and helpful and done everything possible to accommodate and help my transaction smooth and I love my new home.

Gemma · 16 December 2019

★★★★★ 1/5

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Queensbury Gardens

Queensbury Gardens, After buying our new home in 2017 we are still in desperate need of dangerous work to be completed. The customer service team go through employees like there is no tomorrow, so when you eventually get a call back they don't know what you are talking about or the company is that ignorant that they hope you will just go away. If anyone is thinking of buying a house from Harron Homes I would only do so as a last resort and get a professional company in to do the snagging. How this company hasn't been on Watch Dog or Rogue Traders I do not know.

Peterlee · 27 September 2021

★★★★★ 5/5

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Reservation on Rosendale site

Reservation made on Rosendale site. So far I’m am pleased with the experience, Penny was very professional and thorough when providing information about the site and the houses.

Claire · 3 May 2022

★★★★★ 1/5

Trustpilot

Worst company / shambles

Worst company I have ever been involved with. The house I bought from this company is falling to bits. The NHBC did a report saying work needed to be completed by the 6/8/21 and it’s still not been done. Nobody replies to emails or telephone call. The company is a shambles. Don’t buy any from them. The show houses look nice but you don’t get anything like that. The development was finished over a year ago and we still do not even have tarmac on the roads.

Dan · 23 September 2021

★★★★★ 5/5

Trustpilot

This is review is purely for Kim Gibbs…

This is review is purely for Kim Gibbs who has been our sales executive for Plot 51 at the Forest Reach development. We can’t thank you enough for all your help and your professionalism throughout our buying experience. You’ve been open and honest with us from the outset any questions we’ve asked you’ve given us or found the answers out. It’s very sad that you’re leaving but we wish you all the best in your new role. I hope Harron Homes realise what fantastic member of staff they’ve lost. Good luck and once again thank you soo much. James & Vicky xx

James · 17 September 2021

★★★★★ 5/5

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Jeanett was throughly professional and…

Jeanett was throughly professional and talked me through all the investments option.

Jide · 19 April 2025

★★★★★ 5/5

Trustpilot

Great experience so far

We moved into a Windsor at The Grange just 2 weeks ago and absolutely love the site and the house!Jo and Julie are excellent with their support both during and now after completion.We do have quite a few snags, but that is always to be expected with a new house. So far, Steve and Todd (site manager and deputy manager) have also been amazing at making a start on rectifying these. It will take some time for them to organise the right trades to be able to do this, but I have confidence in their approach, given that some items are already crossed off the list.Will update in a few months, good or bad, hopefully good!

Karen · 13 September 2021

★★★★★ 5/5

Trustpilot

Oaklands Heath

We have been looking at purchasing a property now for around 1.5 years and we have now finally purchased a Harron Homes property at Far Grange Meadows. We first went to look at Oaklands Health in Huddersfield as this is where i am from and currently live. We visited many different developers in the area but was so impressed with Jacquie that it then made us fall in love with Harron Homes brand.We have travelled to look at Harron Homes show homes across 5/6 different locations and nobody we have spent time with, is as accommodating, experienced and friendly as Jacquie. We have visited with our children on  several occasions at different sites including Oaklands Heath and again, nobody has been as accommodating as Jacquie- nothing is ever a problem and she even takes the time to get to know our children which puts us at ease. She is simply amazing!! Not taking anything away from any of the other sales executive but Jacquie stands out massively and is an absolute credit to Harron Homes.

Sarah · 11 September 2021

★★★★★ 5/5

Trustpilot

Buying a home at The Grange Shireoaks

I visited The Grange at Shireoaks recently. I was met by Julia who was really lovely she listened to me . I went in to inquire if there were any houses near completion . She was so accommodating and looked after me it’s a bit daunting buying a home on your home . I met the site manager who was also very good at explaining the process and showing me round .

Gillian · 11 October 2022

★★★★★ 5/5

Trustpilot

Tile samples

Called in at Oaklands Heath sales office to go through the tile samples, Jacquie was very welcoming and knowledgeable and also makes a very nice cuppa would highly recommend.

Gaz · 21 February 2022

★★★★★ 5/5

Trustpilot

Jeanette at heritage Green in…

Jeanette at heritage Green in Chesterfield has been very helpful with our reserve on plot 69, she's answered all our questions and explained everything to us in detail.

Annette · 9 April 2022

★★★★★ 1/5

Trustpilot

Living in a shocking state with no acknowledgement

We are sorry that after repeatedly contacting customer services, various staff members and managers for over a year, I have to leave a review on trust pilot to get some traction. I am plot number 78 at Amberwood chase in Dewsbury. We exchanged on the 17th July 2020.The house that we are living in has around 200 snags. We have sent a whole snagging report to harron homes. The most alarming thing is that harron homes sent someone to complete some jobs but 90 percent of it has been left without being completed and the house looks absolutely terrible. My house has patches, marks, leak etc. Some parts of the house are inhabitable due to a bad smell coming from our cloak room toilet which I have repeatedly complained about. This surely is a health and safety issue.My en-suite has damp. How can a house have damp so much especially in this weather and it being new. Both me and my mom are vulnerable and this is affecting our health. In our study room, the plaster boards are shockingly arranged and it needs replacing.The beams in our loft has the wood coming off. The outside tiles are broken. Windows has cracks.My cooker is a health and safety risk, my kitchen platform is damaged, the plinth lights keep coming off. There are numerous chips coming off. I was advised that my carpets and flooring will be changed. It’s over a year now this has not happened.The biggest issue is the drainage system as mine is the corner house, it keeps getting blocked and causes a bad smell.Also the area under me on the land registry you have removed a part of the fence and it looks like a broken end.The insulation is not right in some areas and hence the damp. I just don’t feel like inviting anyone to my house due to the state of it.Also my drive and the area has been damaged by harron homes work men. When they come to repair other properties and I have sent a photo graphic evidence of this. But again no response or acknowledgment.The staff are absolutely not cooperative and rude.I gave harron a good rating as the sales team were good however now I feel I will be going to the media and already been in touch with the local MP.For all the ill health we can sue you for compensation however I want my house sorted first.Please can this be sorted as it’s a plea.

Bhageshri · 23 August 2021

★★★★★ 1/5

Trustpilot

Poor aftercare and service

Despite numerous emails and phone calls to arrange for our snagging items to be carried out on our new property within the first year of purchase, the lack of communication from Harron Homes has been totally unacceptable. My last three emails have been ignored over a 2 month period despite highlighting blatant fire/Health and safety issues which need addressing before the arrival of our first child. We have had previous snagging appointments booked in and then the contractors have not turned up and we’ve been promised our house was next on the list to be snagged and 2/3 months down the line we are still in the dark. It’s a shame as we love the house but the aftercare and service is shocking.

Trichardw · 22 August 2021

★★★★★ 5/5

Trustpilot

Excellent service so far

Michelle at Simpson park and Jeanett at De Mauley both very welcoming and friendly faces. They were both very helpful and were able to answer all our questions at such an early stage of our buying process. Customer service at the buying phase is spot on and I look forward to continuing our journey with Harron.

Callum · 14 January 2024

★★★★★ 1/5

Trustpilot

Plot 44 Forest Reach Mansfield

Plot 44 Forest Reach MansfieldFrom day 1 the toilets in the house were not flushing properly. After about a week this got worse and the manholes on the property started overflowing with waste water. When reported to Harron Homes after about 2 weeks they got it unblocked. Then only 3 weeks later the drains were blocked again. We reported it again to Harron Homes and they again got it in unblocked. This time we spoke to the contractor that came to unblock the drains and he informed us that this was happening due to rocks and other debris most likely due to the near by house developments going on. And he said there was some issue with how these drainage have been connected.Then only a week later the drains were blocked again. When reported to Harron homes they said that their external contractor informed them that the blockage was due to wipes and rags. Therefore they said they will not be unblocking it because this was due to Household misuse.I contacted Severn Trent Waters and they said because these drains have not been adopted by them yet they can’t work on them. But it should be the responsibility of the owner to fix any issues.Because nobody was willing to take responsibility and the waste water overflow was getting worse I hired a private contractor to get them unblocked. The contractor found that the blockage wasn’t even on any manhole on the property but the main manhole on the street. He then unblocked it and told me that I should not be having to pay for unblocking this. He also said that new drainages should never have any issues and that this happening for a third time in such a short time means that the issue is something other than just wipes and household misuse.Furthermore, he reported that the handles on the manhole on our driveway are broken and struggled to get it open. Seems like it was broken by whoever attended before. The manhole on the side of the house is missing 2 screws and the one on the front garden is missing 3 screws. Whoever worked on theses drainage previously did a very poor and careless job at putting them back as they were. I can also confirm that on one previous occasion they had completely left the manhole open. We have small children and could have fallen into it. Reported this to Harron Homes.On 08/08/2021, only 2 days after getting the drains unblocked, they are blocked again. I had paid £142.80 to get them unblocked on 06/08/2021. This is something I should not have had to pay for as it is not my responsibility to do so. Also, I didn't even cause this blockage. Cleary if it is getting blocked again so quickly the issue is something other than wipes from households.I will be contacting the local council and Environmental Health Officers to report this issue and find out who should be responsible for fixing these drains. This house is no longer suitable for living conditions and I will be seeking legal advice.

Dineshan · 8 August 2021

★★★★★ 1/5

Trustpilot

Worst builders and even worse customer…

Worst builders and even worse customer service. Harron home’s customer service go through more staff than you have had hot dinners. Nobody replies to emails or telephone calls. Building work that the NHBC warrant say should have been completed by the 6th of August has not even been started. Harron home’s have not even contacted me to organise anything. I’m guessing Harron home’s will pretend they do not know who I am again in the reply to this comment!

Dan · 4 October 2021

★★★★★ 1/5

Trustpilot

Unfinished pavement and roads 3.5 years on!!

After moving in to the Farriers Croft development in Huddersfield 3.5 years ago still no finished pavement outside our property and the whole estate covered in pot holes, drains that don’t workCustomers services, the MD not interested Kirklees council should also be maderesponsible for giving planning permission and not checking on completed worksIt’s a joke when you spend over 300kUpdate to Harrons reply belowI am Plot 95 I paid you over 300k some (maybe check your accounts )for the house from new, pretending that your clients don’t exists and ignoring the problem just shows what sort of company you are, I have requested the matter be resolved over the last 3.5 years and even contacted you MD directly Looking at other posts on here this is you standard reply to ignore your clients. Well done Harron for yet again ignoring the issue. I will continue to post the truth and make potential customers aware of the issues and how fail to deal with them

Steve · 29 July 2021

★★★★★ 1/5

Trustpilot

Do your research before buying - visit Ravenswood Fold for an idea of how they leave the external, nevermind how they leave individual homes!

Generally, the homes are lovely but the customer service and follow up on the finishing off and snagging is shocking.I rang to reserve which I was told was available an hour after visiting the show home but it had apparently already been sold in that time (it wasn't). So I was talked into reserving a plot that was already finished as they couldn't sell it so I wasn't able to make my own choice over carpets, tiles etc. The Saleswoman knew my position (lone buyer) and tapped into my insecurities to off load the property onto me. When it came to snags, I wasn't greedy. I accepted that it wouldn't be perfect and there were plenty of things I should just sort out myself. BUT, I've been told every story in the book by Harron to avoid sorting snagging - if they sorted the turf, I'd have different coloured grass in parts of the garden; if they jet washed the front of the house to get rid of the cement blobs, it would flood my house (still hasn't been sorted); to sort out the damaged cooker hood, they could just rub out all of the little icons (light, fan level 1, 2, 3 etc) so no-one would know what the buttons were for. I also had a leak when I first moved in that no-one from Harron would come to sort out so my dad had to come and rip the bath panel out to sort it. He found loads of rubbish including food packaging, off cuts and trade packaging under the bath. I have pictures if anyone wants to see them.My porch wall has moved about an inch away where it should be. (Again, pictures available)Decorative arches on the porch were never fitted. The outside tap recently came apart and I had to get a plumber out to come and repair it.I've been advised recently that my damp proof course has been installed incorrectly and it will cost c. £600 to replace.We are still waiting for our drains to be sorted and the roads laid - I moved here over 4 years ago.A couple of the big wigs turned up to our estate on Friday - one in a massive 4 by 4 Range Rover and the other in a big Audi. I'm fine with them enjoying their wealth if they gave us the value for money that they promised. But they didn't. Will just reiterate what other people have said, they are absolute cowboys in posh suits doing the equivalent of robbing your granny's handbag, but in disguise.I know Harron are big fans of commenting that they cannot verify who has posted, deleting/hiding comments. Just call round to Ravensfood Fold and knock on our door and we will all be happy to show you Harron's failings. Best wishes with your new home.Note how we have no right to reply when Harron say that they can't find us on their database. We gave them our details and we all paid around a quarter of a million pounds and they still say we don't exist. Funny how our email address and phone number was valid when they were chasing us for payment.

Liz · 28 July 2021

★★★★★ 1/5

Trustpilot

Read before signing on the dotted line

You're sold a 'luxury new home' but what you get is an average house on an estate where Harron Homes refuse to finish your road. We're left with pot holes, sunken drains that regularly overflow with raw sewage and uneven tarmac that damages our cars. Our complaints to Harron are ignored and our comments online are deleted or reported as fake. We moved into plot 32 on the Ravenswood Fold estate (Castleford) in April 2017, its now June 2021 and we have no assurances that our road will ever be finished - more than 3 years after the builders moved off the site. In fact, rumours are that we will have to pay ourselves for the road to be completed!POTENTIAL BUYERS - this is just the tip of of iceberg. Don't get me started on snags and building mistakes! Also beware of any 5 star reviews on here or elsewhere, likely to have been added by Harron employees... a tactic we've discovered is regularly deployed by this company to increase their reviews online. Says it all really. Come to our estate and we will tell you the truth!EDIT 26-07-21: I have replied to Harron's private message asking for more information so they can find me on their 'database'. If their records are in such a bad state that they still 'cannot locate my details' based on the information I have provided then that speaks volumes, doesn't it?

Kate · 26 July 2021