Trusted Agent profile · Barnet
★★★★★
918 reviews across 3 platforms
1286 High Road, Whetstone, London, N20 9HH, Barnet, N20 9HH
Martyn Gerrard's office in Barnet, at 1286 High Road, is rated 4.8 out of 5 across 918 reviews on three platforms, including 221 Google reviews rated 4.8.
221
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
696
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotUsman Aziz
I was looking for a property to rent in Crouch End and came across one on Martyn Gerrard’s website. Dealt with Usman who provided Excellent communication and was very helpful. First time renting in London and was provided a top tier service. Highly recommend the company if you are seeking a property to rent.
5/5
TrustpilotHighly recommend
I worked with Martyn Gerrard in Kentish Town to both buy and sell my flat, and had a brilliant experience. Annie and Maria were wonderful, professional, available and communicative throughout, and extremely clear around the process. I would highly recommend to anybody looking to buy / sell in the Kentish Town area.
5/5
TrustpilotOliver is honestly amazing
Oliver is honestly amazing. He has gone above and beyond to help me find my perfect home.
Hi Yasmin, thank you for your review, it's always great to hear when our Teams found that perfect home for people.
5/5
TrustpilotMG has been most supportive
I’ve been renting through MG for 18 months now and I must say Gabriella, my property manager, has been most helpful. She makes sure that the Landlord and tenant both feel they are treated equally, supporting in extra measures. I’m extremely grateful for the ongoing support she has shown.
1/5
GoogleThe agent is terrible. I told them the house is full of mold, the fan isn’t working, and the washing machine is broken, but they did nothing, just told me to use a dehumidifier. What a joke! Last year, the oven wasn’t working, and it took them three months to replace it!
Hi Tania. We are sorry you have been having these problems. We have had a look to understand what has been happening. It appears you have only just reported these issues. The management team are working on sorting them out with your … More
5/5
TrustpilotProfessional Service from Declan
This is a professional EA, esp. Declan is doing a really good job, he doesn't mind spending his time for the whole morning, had shown us a few house at similar price range, so that we can have an idea what we are looking for. The whole house viewing experience is pleasant.
5/5
TrustpilotAn expert service with Zak Martin
We been dealing with a gentleman called Zak Martin. I found him to be thoroughly professional and a pleasure to deal with. He found exactly the type of flat my mother is looking for and is handling the negotiations expertly.
5/5
TrustpilotGreat house buying experience
We recently completed on a property purchased through Martyn Gerrard Estate Agent. The service we received from Umit was thorough, friendly and professional. When he wasn’t available he made arrangements with his colleagues to deal with any issues, so we had seamless service throughout. Can recommend both MG and Umit
5/5
TrustpilotBrilliant and professional service
Brilliant and professional service, sold in no time.Declan was assigned to our property and did a great job from start to finish. He really looked out for us as sellers, and was very fair and reasonable throughout. We sold our property before we knew it and even ended up buying through another branch of Martyn Gerrard. Would highly recommend.
5/5
TrustpilotI had been searching for a property…
I had been searching for a property in North London, when I had gotten into contact with Usman from the Crouch End branch. He maintained excellent communication throughout and presented me with two properties, both of which met my requirements.Although I had decided not to proceed with moving into North London, Usman was overall a tremendous help.
5/5
TrustpilotWe used MG Whetstone for the sale of…
We used MG Whetstone for the sale of our flat and purchase of our new house. James, Declan and Stewart were tremendous from the very start to finish of the process. Always available over the phone, very courteous, professional and most importantly, extremely patient with my many many questions and queries.Would recommend them to family and friends!
5/5
TrustpilotProfessional and considerate
Tanya was very professional and considerate. She is very good at building a relationship of trust with a tenant and I was listened to. My previous concerns were responded to in a timely and reliable way. Without question, the best property manager that I have had contact with at Martyn Gerrard.
5/5
TrustpilotBilliant experience
We've had a brilliant experience with Martyn Gerrard in finding our next property to rent. Dan was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.
4/5
TrustpilotMartyn Gerard managed to sell my house…
Martyn Gerard managed to sell my house against all odds! Andre was very helpful!
Hi Kim, thank you for your good review and we're happy to hear our Sales Team achieved your property sale!
5/5
TrustpilotGreat service
We have Germano managing our property and he has been great. He has fielded all issues efficiently and effectively. He has kept us up to date with everything regarding our property even if there is nothing for us to do. His communication with has been great with us so far into the tenancy and we look forward to working with him more.
HI AG, thank you for your positive review, it's great that Germano of our Property Management Team assists you so well.
5/5
GoogleWe used MG Estate Agents and in particular, Stewart, Declan, and Emily during the marketing and sale of our house and I must say they were a fantastic team. From the moment we met them, their friendliness and professionalism shone through. They went above and beyond to ensure that our house was marketed effectively and were proactive in their approach keeping us updated on progress at each stage of the sale. Overall, I cannot recommend, Declan, Stewart and Emily highly enough. Their friendly and professional approach, combined with extensive knowledge of the market, made the entire experience smooth and as stress-free as possible. If you're looking for a team of agents who genuinely care about their clients and deliver exceptional service, look no further than Martyn Gerrard Estate Agents and this remarkable trio.
Dear John, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleI recently used Martyn Gerrard in Whetstone to sell my late Mother's house. My main point of contact was Declan Morgan who guided me through the whole process in a professional and efficient manner. The sale was not without issues which Declan handled very well, keeping me informed at every stage and when the first buyer pulled out, Declan quickly found another. a very professional service and a very helpful individual. In fact the whole team in the Whetstone office were very friendly and helpful.
Dear Karen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future.
1/5
TrustpilotExtremely poor experience with Martyn…
Extremely poor experience with Martyn Gerrard. The property had a failed EICR, which is a serious electrical safety issue, yet it didn’t feel like it was treated with the urgency it deserved. On top of that, there were ongoing mould problems that were not properly addressed.
5/5
TrustpilotJay Yildirim
A big thank you to Jay Yildirim, Senior Sales Negotiator for Martyn Gerrard Estate Agents, from the Bannon family for selling our late Mother's London flat. Despite the current market's demanding and turbulent time, Jay managed to obtain a fair price for the property. He kept us updated throughout the process and we would therefore recommend him for his professionalism and sensitivity.
5/5
TrustpilotThe Team was a great help
Team was a great help, easy process
Thank you for your review. We really appreciate it.
5/5
Trustpilothad a brilliant experience with Martyn…
had a brilliant experience with Martyn Gerrard in finding our next property to rent. Kevin was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.
5/5
TrustpilotMaria and Annie from Kentish Town were…
Maria and Annie from Kentish Town were fantastic. Cannot praise them highly enough.
Hi Mark, thank you for such a great review for our Kentish Town Sales Team.
5/5
TrustpilotExceptional Property Manager, A 5/5 Experience!
I couldn't be happier with the exceptional service provided by my property manager, Henry Junior, at Martyn Gerrard. From day one, he has demonstrated a remarkable level of knowledge, professionalism, and unwavering dedication. Every question or concern I had was met with a quick and thorough response, making the entire experience smooth and stress-free. His proactive approach and commitment to ensuring everything runs seamlessly has truly made a difference. I wholeheartedly recommend his services and would rate him 5/5 without hesitation. Thank you for making my experience with Martyn Gerrard a fantastic one!
Dear Tarek, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFatmir was really helpful
Fatmir was the estate agent that showed us around. Following the viewing he followed up but respected the fact we needed to weigh up the property we viewed with him against others in the area. He gave us thinking time but stayed in touch. He later arranged for me to do a second viewing. He was very helpful without. Wing pushy.
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