5/5
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Helpful and problem solving approach.
Trusted Agent profile · Barnet
Martyn Gerrard North Finchley Sales reviews in Barnet
★★★★★
2,155 reviews across 4 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,155 reviews on four platforms, including 245 Google reviews rated 4.4.
245
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1,908
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI was short on time and was very happy with how Martyn Gerrard stepped in. They were fast, efficient and helpful throughout. Thank you to Andrew and the team!
5/5
TrustpilotSeamless experience letting our flat
Seamless experience letting our flat - found tenants within days and took care of all the steps to contact signature. Good communication.
Agent replied · 23 October 2024
Dear Peter, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
4/5
TrustpilotFatmir was really accomodating and…
Fatmir was really accomodating and easily reachable which made the process of referencing going quickly. I also appreciate their flexibility.
5/5
TrustpilotJessica Haynes - Tenancy renewal
Jessica Haynes has assisted me for many years with my rental renewals. She is always very helpful and efficient and is able to professionally deal with any issues as they arise, and keeps you up to date throughout the process.
1/5
TrustpilotProfessional Scam Artists
Professional Scam Artists. They will encourage you to sign uneccesary contracts without mentioning the hidden fees. This happened to me when I was looking only for a 1year let however, they encouraged me to sign a 2-year let with a break clause. The agent made it sound like there was no difference so I naturally agreed. However, a year later, when it came to enacting the break-clause they duped me out of more than £1000 purely because I signed. They failed to mention this to me when ecouraging me to sign it and they knew that it wasn't in my interest to stay longer than a year. Do not trust anything these agents say. They are professional scam artists.
5/5
TrustpilotAndrew Eleftheriou
The whole letting process was conducted professionally and impeccably by Mr. Andrew Eleftheriou, thus resulting in a smooth transaction. Always a pleasure doing business with such consummate professionals.
Agent replied · 23 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
Trustpilotwonderful customer service
We worked a lot with Annie at Martyn Gerrard over a number of months. She understood exactly what we wanted and helped us find it. She was always very helpful and efficient, without ever being pushy. She always listened to us and was always very willing to help. We could not recommend her highly enough!
5/5
TrustpilotGreat service from Erhan
Really smooth experience. Erhan's knowledge and efficiency was amazing, he made the search for a rental easy for me. Would not want to use anyone else now.
Agent replied · 23 October 2024
Dear Miles, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotABSOLUTELY HORRIBLE EXPERIENCE
ABSOLUTELY HORRIBLE EXPERIENCEIt's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down the list and bump up their overall score...but anyway I am a real advocate of online reviews, as I think it's fundamental to share with others your opinion about a business, so here we are anyway. They wasted our time by pretty much forcing us into accepting an offer, basically saying that they trusted 100% the buyer as they knew the family, when it wasn't really the case. Our sale then took 9 months to take place, which really was not ideal. It's a shame that some businesses show very little consideration for their clients and I am afraid MG ticks most boxes when it comes to just that, so please don't waste your time and energy with them...they don't care about you!PS: they didn't even bother sending us an email/calling us to congratulate us on our sale/purchase after all that time dealing with us!!
5/5
TrustpilotHardworking property management team
I am a landlord and I work with Gintare Pauliunaite at Martyn Gerrard Estate Agents and she has been very helpful and understanding. Thank you.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our property management department wishes you the best of luck and looks forward to working with you again in the future.
5/5
TrustpilotAttentive and swift to reply
Jessica Simms and her colleagues were incredibly attentive, helpful and patient with all our queries and repeated viewings. They were quick to reply to any emails and made us feel very supported through the process. Would recommend 100%.
5/5
TrustpilotGreat experience with Kevin!
I had a great experience working with Kevin. His advice was invaluable.He provided excellent guidance, answered all my questions.I highly recommend.
Agent replied · 23 October 2024
Dear Rita, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotGood and Reliable
Our previous agent went bankrupt, leaving his clients stranded. Martyn Gerrard Estate Agents took over and I am, as the director of our freehold, very happy with our choice. Sasha and Paula go to great lengths to make the transition as easy as possible. Based on my experience, I can highly recommend Martyn Gerrard Estate Agents.
5/5
TrustpilotDaniel helped us with everything
Daniel put on the viewing, gave us advice and useful tips on securing the flat, and helped negotiate to get us and the landlord what we wanted. All the steps along the way were so easy as it was all done via different apps and helpful systems. Really good and easy experience
5/5
TrustpilotIf your looking for a flat or house hit…
If your looking for a flat or house hit up Erhan- he keeps you updated and tries to get the best deal from the landlord for you.. top fella
Agent replied · 23 October 2024
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We look forward to working with you again in the future.
5/5
TrustpilotExcellent Service from Dinesh and Afina at Martyn Gerrard…
Dinesh and Afina at Martyn Gerrard Winchmore Hill office have been excellent throughout the time of selling my house. They are responsive, extremely helpful and professional and have helped the sale every step of the way. Highly Recommended
5/5
TrustpilotGreat service
We have been working with Jay Yildirim on a recent purchase, and he has been great to work with. He has ensured there is regular communication and has acted quickly in resolving any hurdles to ensure a smooth transaction.We would recommend working with Jay and Martyn Gerrard on any transaction
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Fatmir. He was very honest and it felt like he really went the extra mile to understand what we wanted and made sure to show us properties that were in line with what we were looking for.
4/5
GoogleKevin was great with communicating and trying to get things sorted in a timely manner.
5/5
TrustpilotHossein was excellent
Hossein was excellent. Punctual, effective and worked hard to meet my aggressive time line - overall good experience.
5/5
TrustpilotI had a really good experience using…
I had a really good experience using Martynn Gerrard, specifically Lee Mckinson, who worked tirelessly to ensure our references and other relevant paperwork went through without delay. He was always happy to help with any questions we had, and was happy to arrange the viewing in a short amount of time.
5/5
TrustpilotExcellent Customer Service by Jessica Haynes Regarding Tenancy Renewal.
This is the second year that I have been advised by the excellent Jessica Haynes with regard to renewing the tenancy agreement. Jessica (and her team) make the process so simple and stress-free and provide every bit of detail that you will need. The renewal process is very clear, professional but above all friendly and that is due to how Martyn Gerrrard staff like Jessica conduct themselves.Thank you!
1/5
GoogleI strongly urge you to avoid this company. The head office is in North Finchley. They seem to be nice, but they don't seem to have the customers' interest in their heart at all. They have misinformed us about a vital aspect of the letting a house and took our money. When we found out the truth, we asked for our money back. And what happened? From the very beginning they told us that we were not getting our money back and asked us to go via their formal complaint procedure. We did. They did not even address our main point. They just kept repeating their own story and refused to answer our main question! How rude and totally unacceptable. We went the office and kindly asked for our money back. What did the managing director do? He called the police. The police were very kind and understanding. They could not help us and advised us to leave. Now you decide what to make of it and of that company - I'm not going to put words in your mouth. Total scam, I would say!
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