Trusted Agent profile · Barnet
★★★★★
2,155 reviews across 4 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,155 reviews on four platforms, including 245 Google reviews rated 4.4.
245
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1,908
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotWould like to say a huge thank you to…
Would like to say a huge thank you to oliver for being very supportive and transparent during my search for properties. Kind and respectful always calling back to see how the search is going and would regular share properties which might be suitable.Thank you so much for everything
5/5
TrustpilotThank you to Andrew
Thank you to Andrew for guiding me through the lettings process from start to finish. As a first time Landlord it can be very daunting, but Andrew made sure the whole thing ran smoothly.
5/5
GoogleWe talked to several estate agents who were frustratingly useless before talking to Kevin Lehongre at Martin Gerrard. He was invaluable and helped us secure a property we are very happy with. He was always professional, courteous and honest in his dealings with us. Kevin did everything he could to make the process as smooth as possible. It was a pleasure dealing with him and we wish him all the best.
5/5
TrustpilotZoe is super effecient and customer…
Zoe is super effecient and customer centered in all she does. She resolves queries quickly and always ensures her clients are happy
5/5
TrustpilotExcellent Communication
Keeping a vendor’s solicitor, a vendor, a buyer’s solicitor and a buyer all communicating effectively could be an impossible task. Thankfully Andriano and Stewart managed to keep everyone on the same page and we exchanged and completed on our lovely flat, nerves intact. Thank you both for for making this process as painless as possible.
5/5
TrustpilotAnthony from barnet…
Anthony from barnet was very attentive and he always prioritised us even before properties got on the market. very happy with his service and a charming boy
Dear Clirim, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Anthony will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
1/5
TrustpilotMost unhelpful.
Most unhelpful.I'll informed.Very expensive.... I 100% can not recommend them to anyone .
Hi, we are sorry you had a bad experience with us. We want to understand more about what happened. Could you contact us directly and let us know what happened?We can't improve unless we know where we have gone wrong.
5/5
TrustpilotActing in the capacity as a…
Acting in the capacity as a solicitor/executor I instructed Craig Thompkins of Martyn Gerrard in the sale of the deceased's property which has just been completed. The service I received from Craig and his colleagues was of the highest order and they went out of their way to help with many of the administrative needs which arose. I wish I could write similarly about other Estate Agents who have acted on my instructions on previous matters.
5/5
Trustpilothighly recommended
I highly recommend Martyn Gerrard Estate Agents and Maria to anyone looking for reliable, friendly, and expert estate agents. Thank you for making my property journey a positive one!
5/5
TrustpilotFirst Class
Zoe Sophocles, provides excellent professional service, with her up to date emails. Keeping me informed, so I know exactly what's going on. Which enables me to make plans and decisions. Zoe you're a star.Thank youMichael
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals department wishes you the best of luck and looks forward to working with you in the future.
5/5
TrustpilotTyler is a stat
Tyler has been very helpful, professional and turned the impossible into possible. He is a real star and totally recommended his services.
1/5
TrustpilotIntimidating corporate practices
As potential tenants we had very negative experience. Initially Nadia didn't even know the price of the property when we came to see the place and it sounded as if she was trying to suggest that we place an offer 'and the best wins' when we talked on the phone. It felt as if we were invited to an Ebay auction. When landlady accepted our offer we were told by agency that after paying deposit we had 24hrs to complete all the paperwork and if not we would loose the deposit. After us raising this as a concern we were vaguely assured that it could be potentially extended to 48 hrs but nothing was actually explicitly confirmed. We went through nightmarish chain of emails with 3 people involved. We could not access documents properly before paying and our plea for more transparency and literally few days more (we were happy to pay the deposit on the day but wanted confirmation that we would be given more time for the paperwork) to deal with it was rejected. We were dealt with bluntly and in arrogant manner. Very disappointing experience, considering we were not refusing to pay just asking for reasonable timeframe to complete the process.
5/5
TrustpilotGreat Job
Jessica made the whole renewal process so easy and efficient, everything was completed way ahead of schedule - thanks Jessica
5/5
TrustpilotAn excellent company
An excellent company. We used the whetstone branch for our big move. Stewart and his team were second to none and handled it all very professionally. Friendly and helpful would highly recommend.
5/5
Trustpilotreally good estate agents in Winchmore Hill
We are a law firm that work regularly with Martyn Gerrard's office in Wiinchmore Hill and we have always found them responsive and efficient to deal with. They have been successful in selling properties in the area at good prices and their customer service and attention to detail is excellent. We would have no hesitation in recommending them
5/5
TrustpilotHighly Recommend. 5 Star.
I couldn’t hold Stewart and his team in any higher regard. They were excellent from start to finish. Good communication, great advice and a professional service. Highly recommend.
3/5
TrustpilotA Tale of Two Sides
A tale of two sides really. With regards to our sale. I do not believe we got a single offer from a show around that I was not myself present during. That being said I do not feel we would have got our move across the line with out the amazing support we received from Sophie, who was equally lovely and professional.
5/5
TrustpilotJessica was always responsive to any…
Jessica was always responsive to any enquiries or details we required and was prompt. Advice was given whenever necessary. Well done and thanks, Jessica.
5/5
TrustpilotFriendly and professional
Good explanation of property and market as well as local area. Immediate communication with brokers and solicitors. Good follow up. Good advice on lowest potential price. All very friendly and professional.
Dear Moe, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotVery positive experience
The team has been very responsive and professional. Our main point of contact was Nadia who was extremely supportive and friendly throughout the renting process and made our experience very positive.
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFatmir was very helpful throughout the…
Fatmir was very helpful throughout the process. He was informative, fast responding and efficient with all of our requests. Would recommend Martyn Garrad to friends and family.
5/5
TrustpilotService with a smile
Service with a smile, Cant recommend Raphael enough, fair to say the purchase wasn't as smooth as we hoped but couldn't of done it without him keeping me sane
5/5
TrustpilotGreat customer Service
We found the engagement and friendliness of all contact points with MG very good.Buying a house is a stressful process, but they did what was possible to reduce the stress levels.
Dear Darren, Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotSteffi at Martyn Gerrard is great.
Steffi was brilliant. She kept us up to date and informed at every step of the rental process and was professional and courteous at all times.
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